Spring Group Australia / NZ &

Asia PacificCorporate Overview

Spring Group Australia / NZ & Asia Pacific Structure

Telecoms Specialist IT Perm & Contracting Global Recruitment

Non-Telecoms Sector IT Perm & Contracting Global Recruitment

Bespoke RPO Solutions

Contingent Workforce Management

HR Consulting Services

Executive Search IT, HR, Marketing, Finance Permanent & Interim

Employed Consultants IT Managed Services Project Management

▪ Telecoms ▪ Financial & Professional Services ▪ Healthcare ▪ Digital Media ▪ Public Sector ▪ Oil & Gas ▪ Commercial

▪ Sydney ▪ Melbourne ▪ Brisbane ▪ Perth ▪ Singapore ▪ Auckland ▪ Hong Kong ▪ Kuala Lumpur

Professional Staffing

Managed Solutions

Spring Group / Glotel Overview

Spring Group Overview Glotel Overview Group turnover in excess of $1.2B per annum

Global employees of 930 as at December 2008

One of the global Top 5 technology staffing services providers (Recruitment International)

Market sector coverage in Professional Staffing, General Staffing & Managed Solutions

Core industry sectors – telecoms / IT&T, financial services, healthcare, public sector & utilities, oil & gas and digital media

Cash balances as at December 2008 of $90M plus another $90M for acquisitions

$18M investment in world class back office - contractor portal

- integrated payment, e-timesheet & invoicing - online pre-screening portal

ISO 9001:2000 quality accredited

A global organisation within the Spring Group UK

Present in the Australian market for 15 years

Offices in Sydney, Melbourne, Brisbane, Perth and Singapore

Founded in 1989 in UK, now in US, EMEA & APAC

Telecommunications industry specialist

40 employees in the region

We recruit in over 60 countries

Access to an active candidate database of over 75,000 in the APAC region and 1.5M globally

A wide variety of services offered - Permanent & contract recruitment - Workforce management solutions - Contingent labour payrolling

Spring Technology / Spring Professional Overview

Spring Technology Overview Spring Professional Overview Over 20 years experience in the IT &

technology recruitment markets

Providing tailored IT solutions to specific client needs delivering cost efficiencies and minimum risk giving you competitive advantage

Market expertise includes; ERP, CRM, enterprise application integration, security, research & development and testing

Highly efficient back office, including innovative contractor and recruitment portals, streamline the process and offer competitive pricing

Global candidate database of almost 1.5M

$600M global turnover business per annum

Preferred supplier to over 180 clients

Permanent and contingent labour staffing solutions

Executive search & selection

Unique recruitment search methodology ensures candidates stay longer and perform better

Non-IT verticals - Human resources - General management - Marketing - Finance

Dedicated in-house candidate research capability

A flexible, risk managed approach to talent acquisition, development and retention

Specialist permanent recruitment & interim management

HR research and consulting solutions

Consultative process that saves money, reduces staff turnover and finds the best talent

Hyphen / Spring IT Solutions Overview

Hyphen Overview Spring IT Solutions

$420M per annum in RPO and managed services

12% of the UK RPO market (REC)

15 current projects

1,800 contingent workers on assignment

1,200 permanent hires per annum

High levels of client retention

Tailored solutions to our client’s specific needs

Focused on delivering bottom line savings of between 10-20%

Contractor migration services to reduce costs

Discovery and analysis audits of current recruitment practices

eRecruitment solutions for permanent & contingent labour

Providing a range of flexible, tailored managed solutions and consulting services

Over 25 years industry experience

Offshore and onshore solutions allow services to be innovative, flexible, scalable and cost-efficient

Employed Consultants (EC) solutions for desired skills sets to manage projects as a Statement of Works (SOW)

Core IT professionals operating with three major practice areas; - application management services - project management & business analysis services - testing services

ISO 9001:2000 quality accredited

Local focus with global capability

Technology enabled solutions drive productivity

The Company We Keep

Market Leading Technology• Over $18m invested in our back office functions since 2004• Market leading people, processes and systems• Stringent, client specific, service level agreements • Bespoke management information reporting

• Timely and accurate pay and billing

• 100% compliance

• Real time, accurate management information

• E-timesheets

• Manages client risk

• Improved contractor service levels

Vendor Management System

• Intuitive, improves contractor experience

• Compliance to agreed processes, suppliers, rates

• Supports supply chain management• Enables spend management &

consolidated invoicing

• Manages all contingent worker information

• Supports compliance & increases productivity

• Significantly reduces cost

• Manages all background screening information

• Online auditing• Delivers time and cost savings

Contractor Portal

Compliance Portal

Recruitment Methodology

• Spring has a specific recruitment methodology based on identifying the core competencies required to be successful in a particular role, team and culture

• The methodology looks at what people ‘need’ to be successful and what they ‘do’ to be successful on the job in different environments

• Features of the Spring recruitment methodology are designed to; - find the best candidate in the market - identify and manage the risk - provide flexibility & customisation - find candidates who ‘stay longer and perform better’

• The Spring recruitment methodology will integrate into identifying a client’s core values and employment brand and this is discussed at each stage in the recruitment process

Spring Group Recruitment Methodology

Job Brief

Broad Indicators of Fit

Job Brief

Candidate Sourcing

Candidate Assessment

Data Integration and Decision

Making

Reporting and Feedback

Recruitment Methodology

Spring Group Job Brief Process

What information does the Job Brief give us?

Job Brief Process

Broad Suitability Indicators

Specific Suitability Indicators

Key MotivatorsKnowledge, Skills and

ExperiencePhysical and Mental Attributes (Energy

Levels etc)

Client Specific Competencies

Other Behaviours of Success

What Makes Spring Group Unique?

• Unique recruitment methodologies providing a ‘solution-focused’ approach

• Profitable and financially robust business

• Technology & professional staffing experts

• Leading edge online technology capability

• Access to over 1.5 million global candidates

• Provider of flexible, tailored managed solutions and consulting services

• Recruiter in over 60 countries

• ISO 9001:2000 quality accredited

• Contingent workforce management specialists

• Innovative, flexible, scalable and cost-efficient offshore and onshore workforce solutions

• Comprehensive research and resource infrastructure

• Consultative and experienced managing consultants

• Preferred supplier to over 180 clients worldwide

• High client and staff retention

Benefits of Working With Spring Group• Innovative, flexible, tailored and cost-efficient service

• Ability to access high quality candidates

• Unique recruitment methodology manages the risk of hiring

• Leading edge technology reduces the cost of managing contingent workforce

• Global network and capability to service the wider regions and to reach those harder to find skill-sets

• Secure and reliable contractor payment scheme or strong cash flow status – e.g. you have your contractors with us, safe in the knowledge that we are not going bust and able to ensure your contractors get paid

• Professional and consistent approach of relationship management – provide one point of specialist contact

• Dedicated industry expertise, dedicated point of contact for client accounts, truly global network working together

Contact Details

To arrange a confidential discussion please contact:

Peter MortimoreSenior Managing ConsultantSpring Group Australia / NZ & Asia PacificLevel 680 Mount StreetNORTH SYDNEY NSW 2060

P: 612 8905 0511F: 612 8905 0900M: 0404321471

E: peter_mortimore@spring.com

W: www.spring.com