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1-1 A Lecture at the A Lecture at the Stockholm School of Economics Stockholm School of Economics with the Swedish Tax Agency with the Swedish Tax Agency A Focus on A Focus on Second Life November 12, 2007

Sse & Swedish Tax Agency In Second Life Nov12 07

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An overview of a lecture at the Stockholm School of Economics with the Swedish Tax Agency in Second Life. The lecture is part of the Media Psychology course in which the MSc students will conduct an assignment for the Swedish Tax Agency in Second Life.

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Page 1: Sse & Swedish Tax Agency In Second Life Nov12 07

1-1

A Lecture at the A Lecture at the Stockholm School of Economics Stockholm School of Economics

with the Swedish Tax Agencywith the Swedish Tax Agency

A Focus on A Focus on Second Life

November 12, 2007

Page 2: Sse & Swedish Tax Agency In Second Life Nov12 07

[email protected] 2007

PurposePurpose This document presents the This document presents the first lecturefirst lecture at the Stockholm School of at the Stockholm School of

Economics (SSE) and at the Swedish Tax Agency in which Economics (SSE) and at the Swedish Tax Agency in which Second Second LifeLife was used. The lecture took place on November 12, 2007. was used. The lecture took place on November 12, 2007.

The lecture was part of the Media Psychology course for MSc The lecture was part of the Media Psychology course for MSc students taught by Professor Richard Wahlund, with the assistance students taught by Professor Richard Wahlund, with the assistance of Associate Professor Robin Teigland and Carl Palsson of the of Associate Professor Robin Teigland and Carl Palsson of the Swedish Tax Agency for this lecture.Swedish Tax Agency for this lecture.

The purpose of the lecture was two-fold:The purpose of the lecture was two-fold:− To introduce Second Life as a communication medium To introduce Second Life as a communication medium

The lecture was held in Second Life on SSE’s island, SSE MBA.The lecture was held in Second Life on SSE’s island, SSE MBA. The Swedish Tax Agency representatives were in their office in Stockholm.The Swedish Tax Agency representatives were in their office in Stockholm. The MSc students and professors were in their classroom across town in The MSc students and professors were in their classroom across town in

Stockholm.Stockholm.− To present the Swedish Tax Agency in preparation for an assignmentTo present the Swedish Tax Agency in preparation for an assignment

Compliance Strategist Anders Stridh presented an overview of the Swedish Compliance Strategist Anders Stridh presented an overview of the Swedish Tax Agency that included the organization’s goals, vision, values, and Tax Agency that included the organization’s goals, vision, values, and understanding of taxpayers’ confidence and attitudes. understanding of taxpayers’ confidence and attitudes.

Anna Scocco and Linda Malmqvist from the Swedish Tax Agency’s Anna Scocco and Linda Malmqvist from the Swedish Tax Agency’s Development Group presented an assignment in which the MSc students are Development Group presented an assignment in which the MSc students are to develop a communication plan for the Swedish Tax Agency in Second Life.to develop a communication plan for the Swedish Tax Agency in Second Life.

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ContentsContents

Description of the Media Psychology Description of the Media Psychology CourseCourse

Presentations for the LecturePresentations for the Lecture−Overview of LectureOverview of Lecture−Presentation of the Swedish Tax AgencyPresentation of the Swedish Tax Agency−Presentation of the Assignment for Media Presentation of the Assignment for Media

PsychologyPsychology

Some Snapshots from the LectureSome Snapshots from the Lecture

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[email protected] 2007

Description of the Media Psychology Description of the Media Psychology CourseCourse

This course focuses on This course focuses on three aspects of communicationsthree aspects of communications: : − The psychological aspects of communications, i.e., what The psychological aspects of communications, i.e., what

makes it effective or counterproductivemakes it effective or counterproductive− The role of the medium in the communication processThe role of the medium in the communication process− The development of a business or communication plan based The development of a business or communication plan based

on new – perhaps creative – media or media productson new – perhaps creative – media or media products The aim of the course is that the students shall gain The aim of the course is that the students shall gain

knowledge about, reach an understanding of, and develop knowledge about, reach an understanding of, and develop insights into insights into − The practical use of the role of The practical use of the role of media psychological aspects media psychological aspects

and the role of the and the role of the medium itself medium itself in the communication in the communication processprocess

− Scientific methodsScientific methods for studying the role of the medium in the for studying the role of the medium in the communication process and for media developmentcommunication process and for media development

− How to How to develop new businesses or communication campaignsdevelop new businesses or communication campaigns based on new and primarily creative or interactive media or based on new and primarily creative or interactive media or media productsmedia products

Microsoft Word Document

Click here for a Course

description

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[email protected] 2007

ContentsContents

Description of the Media Psychology Description of the Media Psychology CourseCourse

Presentations for the LecturePresentations for the Lecture−Overview of LectureOverview of Lecture−Presentation of the Swedish Tax AgencyPresentation of the Swedish Tax Agency−Presentation of the Assignment for Media Presentation of the Assignment for Media

PsychologyPsychology

Some Snapshots from the LectureSome Snapshots from the Lecture

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Today’s discussionToday’s discussion

9:15 – 10:00 9:15 – 10:00 Setup and code of conduct for Setup and code of conduct for presentations in Second Life presentations in Second Life

10:00 – 10:10 10:00 – 10:10 Presentation of the Swedish Tax Presentation of the Swedish Tax Agency’s avatars Agency’s avatars

10:10 – 10:30 10:10 – 10:30 Break Break 10:30 – 11:20 10:30 – 11:20 What is the Swedish Tax Agency?What is the Swedish Tax Agency? 11:20 – 11:3011:20 – 11:30 BreakBreak 11:30 – 12:00 11:30 – 12:00 Presentation of AssignmentPresentation of Assignment

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[email protected] 2007

ContentsContents

Description of the Media Psychology Description of the Media Psychology CourseCourse

Presentations for the LecturePresentations for the Lecture−Overview of LectureOverview of Lecture−Presentation of the Swedish Tax AgencyPresentation of the Swedish Tax Agency−Presentation of the Assignment for Media Presentation of the Assignment for Media

PsychologyPsychology

Some Snapshots from the LectureSome Snapshots from the Lecture

Page 36: Sse & Swedish Tax Agency In Second Life Nov12 07

[email protected] 2007

ContentsContents

Description of the Media Psychology Description of the Media Psychology CourseCourse

Presentations for the LecturePresentations for the Lecture−Overview of LectureOverview of Lecture−Presentation of the Swedish Tax AgencyPresentation of the Swedish Tax Agency−Presentation of the Assignment for Media Presentation of the Assignment for Media

PsychologyPsychology

Some Snapshots from the LectureSome Snapshots from the Lecture

Page 44: Sse & Swedish Tax Agency In Second Life Nov12 07

[email protected] 2007

Microsoft Word Document

Click here for more information

on the assignment

Page 45: Sse & Swedish Tax Agency In Second Life Nov12 07

[email protected] 2007

ContentsContents

Description of the Media Psychology Description of the Media Psychology CourseCourse

Presentations for the LecturePresentations for the Lecture−Overview of LectureOverview of Lecture−Presentation of the Swedish Tax AgencyPresentation of the Swedish Tax Agency−Presentation of the Assignment for Media Presentation of the Assignment for Media

PsychologyPsychology

Some Snapshots from the LectureSome Snapshots from the Lecture

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[email protected] 2007

Setting up the lectureSetting up the lecture

Students shared avatars so there were 1-2 students per avatar

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Presentation of the Swedish Tax Agency Presentation of the Swedish Tax Agency

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Swedish Tax Agency and SSE participantsSwedish Tax Agency and SSE participants

Karinda Rhode, alias Robin Teigland

Lima Lungu, alias Linda Malmqvist

Carl Palssonalias Coca Cooljoke

Anders Stridhalias Gonzo Takaki

Anna Scoccoalias Ansco Maximus

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Anders Stridh and Anna Scocco presenting Anders Stridh and Anna Scocco presenting the Swedish Tax Agency in their officethe Swedish Tax Agency in their office

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Students in the SSE classroomStudents in the SSE classroom

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For more informationFor more information

The Media Psychology Course and the Stockholm School of The Media Psychology Course and the Stockholm School of EconomicsEconomics− Professor Richard Wahlund, Professor Richard Wahlund, [email protected]@hhs.se− www.hhs.sewww.hhs.se

The Swedish Tax Agency and the AssignmentThe Swedish Tax Agency and the Assignment− Anders Stridh, Anders Stridh, [email protected]@skatteverket.se − Linda Malmqvist, Linda Malmqvist, [email protected]@skatteverket.se− Anna Scocco, Anna Scocco, [email protected]@skatteverket.se− www.skatteverket.sewww.skatteverket.se

SSE in Second LifeSSE in Second Life− Associate Professor Robin Teigland, Associate Professor Robin Teigland, [email protected]@hhs.se− www.knowledgenetworking.orgwww.knowledgenetworking.org

Information on Second Life and virtual worldsInformation on Second Life and virtual worlds− http://www.slideshare.net/eteigland/second-life-virtual-worlds-http://www.slideshare.net/eteigland/second-life-virtual-worlds-

kbm-teiglandkbm-teigland