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A case study of an integrated campaign that makes use of social media. Showcases the strategic and creative process to give context to the campaign. Key point is that a social media campaign is not an idea, but a media channel, through which to push a creative brand message. Given at 27 Dinners.
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A Flavoured Milk Fairy Tale
Once upon a time,there was a melkie
35 years later, there was a brief
- To reinforce loyalty amongst existing fans 16 - 28
- To increase awareness amongst 6 - 12- To find a contemporary context for the brand
via look & feel / messaging / activation- FMCG = mass market
-Existing consumer loyalty
-Strong sense of nostalgia
-Consumer-owned: no advertising in 20 years
-Dual-market appeal = priority
-New work can’t alienate consumer’s idea of Steri
-Small budget = focused media choices
To set the scene…
To set the scene…cont
Insight 1:
Consumers already have an opinion
about Steri Stumpie.
Insight 2:
Consumers profess extreme love for thebrand in an ironic manner.
Far away, in a magical land…
Emotional checkpoints:-Low-Fi-Not intimidating, fun, light-hearted, doesn’t take itself too seriously
Rational checkpoints:-Pack & brag, a world of flavoured treats-Based on a consumer insight-Yummy
Activating Steri Stumpie
• Traditional Media: – Volume-Driving Promotion (still coming)– Billboards– Support Radio
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Activating Steri Stumpie
• Non-traditional media:
- Facebook Fan Page (database)
- Microsite = Blog
- Twitter account = blog support
- Riders
- Ambassador Campaign
Team SteriMnemonic:
Digital design & back-end
RSVP: Design, messaging & campaign concepts, blog, promotion
Atmosphere:PR, blog, twitter
Client Service: campaign management
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What we don’t do:
-Suggest fans-Send mass spam mail-Pretend to be anything we’re not
Twitter.com/Steri_stumpie
What we don’t do:Tweet about anything irrelevantFollow people who don’t follow us first
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The Steri Blog
-Flexible
-Unintimidating
-A conversational format consumers are used to
-A reason to visit again
-A place to share Steri love
-Client gave us complete control over content
Steri Riders
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Official Unofficial Steri Stumpie Ambassadors
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“Please accept this humble Steri Six-pack as a token gesture to your Extreme radness. If it weren’t for your extreme radness, the world would be a boring place. And if the world was a boring place, no one would want to live there, which would suck. So thanks for making the world not suck. Just wanted to say we’ve noticed your efforts at sucking-avoidance, and we approve in a very big way. Rock on. Visit steristumpie.com to nominate someone you think is as awesome as you are.”
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Steri Hunts
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Steri Micro-Parties
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Chilling with the Wedding DJs
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Rad people drink Steri
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Rad people drink Steri
Rad people drink Steri
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Good Old Fashioned Values
- You can’t beat good ideas
- Understanding your consumer is key
- The medium is not the message
If you want consumers to talk, you have to give them a stage.
Moral of the Story
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The Brothers Streep
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“When the road is bumpy,drink a Steri Stumpie,Cause you can’t be grumpy,with a Steri StumpieDonald Trumpy, Steri Stumpie,never lumpy, my Steri Stumpie”
And they all lived happily ever after. The End.
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