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Strengthen your network sales … via Social medias as LinkedIn ”Social Media marketing costs 61% LESS per lead than traditional marketing” Source: State of inbound marketing, hubspot, march 2012

Strengthen your network sales - SønderjyskE Business Netværk 190912

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Strengthen your network sales via social Medias as LinkedIn. But before you post any content or create the profile or company page you need to understand your business and products. Different companies and industries need different social media strategies. You should define involvement strategy before creating the engaging content. When Using LinkedIn you should optimize your personal profile, company page and product offerings as a beginning. Then use the features as Groups, Lead search, InMail and LinkedIn Answers.

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Page 1: Strengthen your network sales - SønderjyskE Business Netværk 190912

Strengthen your network sales

… via Social medias as LinkedIn

”Social Media marketing costs 61% LESS per lead than traditional marketing” Source: State of inbound marketing, hubspot, march 2012

Page 2: Strengthen your network sales - SønderjyskE Business Netværk 190912

Agenda

1. Introduction

2. Why Social media? • Understand your business and products • Define involvement strategy • Create engaging content

3. Why LinkedIN ? • Personal profile optimization • Lead search / InMail • Company & product pages • LinkedIN Answers • All this in 15 minutes a day?

Page 3: Strengthen your network sales - SønderjyskE Business Netværk 190912

Who am I, why am I here ?

Page 4: Strengthen your network sales - SønderjyskE Business Netværk 190912

Me and Social Medias / Cross media

www.goalcube.com

facebook

Goalcube/Blog

Twitter

Slideshare

LinkedIN

YouTube

Page 5: Strengthen your network sales - SønderjyskE Business Netværk 190912

Online media vs. Social media ?

Fig.: Avg. hours/week spent on this online activity, worldwide Source: TNS, October 2010

Average hours per week spent on each online activity

Page 6: Strengthen your network sales - SønderjyskE Business Netværk 190912

Why Social Media ?

Network/Friends of Fans

Followers/Fans

Total market

Consumers of valuable content + time = customers Strangers –> consumers of information and education –> customers.

Page 7: Strengthen your network sales - SønderjyskE Business Netværk 190912

How to reach your network potential

Engage followers to reach network

Fig.:, 1% rule of internet culture Source:: McConnell, Ben; Huba, Jackie (May 3, 2006).

9 % Editors 90% Listeners

1% Creators

Page 8: Strengthen your network sales - SønderjyskE Business Netværk 190912

The 10 Steps of Social Media

1. Understand your business and products 2. Define involvement strategy and set metrics and clear goals 3. Understand your customers and their platforms = Listen! 4. Develop a social media policy 5. Choose channels and content strategy 6. Publish your initial content, Engage your fans and followers 7. Use current network, share your content 8. Cross media, use more platforms simultaneously 9. Monitor and measure 10. It is a marathon not a sprint

http://www.slideshare.net/goalcube

View presentation on:

Page 9: Strengthen your network sales - SønderjyskE Business Netværk 190912

Understand your business and products

Only Proffesionals Creates the product

Non-Professionals creates the product

Physical Exconomy

Digital Economy

Where are your products placed - Can you create related social services ?

Fig.: The perfect storm Source: Peter Svarre, www.denperfektestorm.dk

Has the company's products become (or becoming) digital and easy to copy so marginal cost is approaching zero? Is the company’s products suitable to user creation?

• Syddanske Medier • Kursuscentret Haderslev • Metaphor • (Beierholm) • (Advokaterne Dahl & Guldager)

Page 10: Strengthen your network sales - SønderjyskE Business Netværk 190912

Co-creation of products Involvement in products Creation of relating services Involving campaigns Digital one-way communication

High involvement of customers

Low involvement of customers

• Claims • Suggestions for improvement • Customer service • Use of the products • Conversation about products • Product creation

Define involvement strategy

Fig.: The perfect storm Source: Peter Svarre, www.denperfektestorm.dk

Page 11: Strengthen your network sales - SønderjyskE Business Netværk 190912

Create engaging content

Reward Pleasure, Evisioning

Enthusiast, Brand Fans Evangelism

Risk Avoidance Reliability

Case Studies Back up

Fig.: Reward and Risk areas in the brain Source: Engaging your B2B Audience Webinar, Hootsuite, August 2012

Required Engagement Desired Engagement

Page 12: Strengthen your network sales - SønderjyskE Business Netværk 190912

Content examples

Risk Avoidance (Required Engagement)

Reward (Desired Engagement)

Co-creation of products - With Tina Dickow

on Facebook

Customer service - With Danish tax administration

”SKAT” on Twitter

Page 13: Strengthen your network sales - SønderjyskE Business Netværk 190912

Content discussion

• Audi Fredericia

• Bowl'n'Fun

• Reick Møbler A/S

• Syddanske Medier

• Vin & Vært

• Cafax Sydjylland

• Frank Sørensen - Din Anlægsgartner

• Initzial

• Kursuscentret Haderslev

• Metaphor

• TDC Erhvervscenter

• Advokaterne Dahl & Guldager

• Beierholm • Danish Computer Group • Haderslev Andels

Boligforening • JKS • Krifa • Kuben Management • Meldgaard • PFA Pension A/S • Sønderjysk Forsikring • X&CO A/S

Risk Avoidance (Required Engagement)

Reward (Desired Engagement)

Page 14: Strengthen your network sales - SønderjyskE Business Netværk 190912

3 Types of content

Unique Content Linked Content Sourced Content

Page 15: Strengthen your network sales - SønderjyskE Business Netværk 190912

Desired Engagement

Required Engagement

Unique Content Linked Content Sourced Content

• Videos • Galleries • Blog posts • Interviews v/ execs • Events • Demonstrations

• Industry News • News coverage of

your company • Best of lists

• Expert third-party research

• News coverage of your company

• Industry News • Best of lists

• Interviews v/ execs • Blog posts • Webinars • White papers • Case studies • FAQ

• Cross-post from groups • Guest posts from

partners • Brand fan discussions

• Testimonials • Product tests • Polls • Guest posts from

partners

B2C – Envisioning, Enthusiasts, Brand fans and Evangilists

B2B – Risk Avoidance, reliability, Case studies, Back up

Page 16: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIn the preferred B2B Network

B2B – Risk Avoidance, reliability, Case studies, Back up…

Fig.: State of the inbound marketing Source: Hubspot, march 2012

Page 17: Strengthen your network sales - SønderjyskE Business Netværk 190912

Why LinkedIN ?

• Lead Generation

• Search Engine Optimization

• Product Awareness

• Company Reach

Every follower or employee has the

opportunity to promote your

company

Customers can learn about the

products and see how many of their connections have

recommended them.

Company updates and Products page

has huge opportunity for lead generation.

If you’re not there, you will miss the opportunity to be

found by a potential customer or employee, also

on Google!

Page 18: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIN – Personal profile

• Professional Headline: Identify

important keywords

• Customize your Website URL’s: Create a call-to-action

• LinkedIn Applications: Slide share, Blog link, Outlook

• Recommendations: ask and give recommendations

• Tag your connections: To manage many connections

• Post updates: Employee can promote company updates to their network

Page 19: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIN - Lead search

Be introduced to leads by your current network or by InMail

Page 20: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIN - Company & product pages

• Product Awareness: Target product page = Geo targeting

• Post status updates: Create a follower base and engage. (Target posts)

• Post Jobs: Paid and unpaid via status updates or job adds

• Events: promote your exhibitions, conferences and other events

• LinkedIn Groups: Join also groups in- and outside your Industry

Page 21: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIN - NEW Company pages

Job opportunities at the right

Facebook alike Cover photo

Products and services at the right

Page 22: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIN - NEW Product pages

Recommendations on the right

Page 23: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIn Answers

Top Expert of the week - Best answered questions

Page 24: Strengthen your network sales - SønderjyskE Business Netværk 190912

LinkedIn – Time usage?

“Posting, monitoring, responding to comments, and analyzing statistics should take you no more than 15 minutes a day – For all social medias”

Use Social media monitoring and posting tools