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IBM’s Strategic On-Boarding Program: From HR Processes to Employee Experiences
Shift from HR processes to Employee Experiences
why did IBM invest in strategic on-boarding?
Talent & Engagement Drives Business
Performance
Re-imagined entire on boarding journey
Evaluated ‘experience over process’
Delivered a modern, mobile, and social
experience
✓ New hires decide to stay or leave within their first six months
✓ 54% of companies who invested in on boarding programs saw a significant increase in employee engagement
✓ New employees are 69% more likely to stay longer than three years if they ‘experience’ well-structured onboarding
✓ Millennials demand a better onboarding process
✓ New hires who attended Getting Oriented within their first two weeks @IBM have demonstrated higher engagement scores
✓ New hires who participate in Succeeding@IBM have an attrition rate of 1/3 of non-participants
Signature On-boarding Experience: ROI
Succeeding@IBM Journey
Guiding Principles Simplification
Integration Customization
Soon 2 Be Blue (S2BB) - Experience Culture & Values
New2Blue: Modern, Mobile, and Personalized
New2Blue: what makes you a #ProudIBMer?
New Hire Feedback