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Suffolk Trading Standards Case Study

Suffolk County Council-Sarah Nagra

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  • 1. Suffolk Trading Standards Case Study

2. Agenda About me Suffolk Trading Standards Why a change was needed Impact Opportunities 3. About me 4. Trading Standards. 5. Part of Everyday Life Loan Sharks Fireworks and Explosive Licences Scams Underage sales operations 6. And why we needed a change Change in the way people arecommunicating Need for speed More accountability 7. What we did.............. Social Media Introduction of GovDelivery Increasing engagement 8. Impact Money Saving Ease of sharing information Social media integration 9. Examples Twitter Digest- A day in the life of a Trading Standards Officer 10. ExamplesConsumer Champion Network 130 Volunteers across the county Innovative scheme as anchored in socialmedia 11. ExamplesConsumer Champion Network 12. Following suitSuffolk County Council Followed Suit- Led to our subscriptions increasing to due more publicity 13. Hints and Tips Whole organisation How often Be careful 14. Round-up Why a change was needed What we did What is achieved Tips for the future 15. Thank-you Any Questions?Visit:www.suffolk.gov.uk