PowerPoint Presentation
twtr: @richmulholland| www.richmulholland.com |
www.cultovation.com |
The goodThe badThe ugly
STARTFINISH
(the no-conversation zone)
TheEastwood Effect
YOU HAVE TO HACK THEIR EXPECTATION ENGINE!
Lamborghini Gallardo.
Han Nan.
So on World Consumer Rights day...
...he staged a $200kprotest
A Rolls Royce doesnt break down.
4EXPECTATION ENGINE HACKS EVERYONE SHOULD KNOW.
#11ST IMPRESSIONS.HACK
0.10.
0.10.5
0.10.51
0.10.518
0.10.5187
30.10.
630.10.
63
#HACKED!
#2SERVICE.HACK
GOOD SERVICE IS DEFINED BY HOW WELL YOU DO YOUR JOB Richard
MulhollandGREAT SERVICE IS DEFINED BY HOW WELL YOU DO YOUR NOT MY
JOB(thats me)
#3WHAT YOU THINK THEY WANT.HACK
BEST?
FAV!
Our clients fav place.
FAVOURITE TRUMPS BEST.
#4YOURSELF!HACK
THERE ARE NO BORING PRODUCTS OR SERVICES, ONLY BORING PEOPLE
DELIVERING BORING EXPERIENCES.(dont be those people)@RICCWEBBS
LAW:
[email protected]
- MAKE A LASTING IMPRESSION4 wee ways you can hack expectations-
DO THE not my job- FAV TRUMPS BEST- DONT BE BORING
[email protected]
twtr: @richmulholland| www.richmulholland.com |
www.cultovation.com |THE PEOPLE IN THE MARKET FOR BORING ARE
SPOILED FOR CHOICE.
