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Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

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Presentation from Chicago AMA Marketing to Women Seminar January 27

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Page 1: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market
Page 2: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Marketing to Women: Then

Page 3: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Marketing to Women: Now

Page 5: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

WOMEN ARE ONLINE:» Shopping/purchasing products

» Reading news

» Connecting with others (social networks)

» Researching products for purchase

» Managing personal business

» Reading feature articles and interviews

» Playing games

» Looking at/reading content (blogs,

YouTube videos, etc.)

Page 6: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Sharpie evolution

1960s Sharpie intro’s rub-a-dub marker

1970s Sharpie labels food containers, spices,freezer bags

1980s Sharpie labels folders, binders, sticky notes, presentations

1990s Celebs sign autographs with Sharpie

2000 School posters, holiday decorations, shoe touch ups, car dings

2010 Express yourself with Sharpie!

Page 7: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Sharpie woman: Then

Page 9: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Values and Attitudes

Cooking, entertaining, going out for dinner,

reading, computer games

Being creative and imaginative is very

important

Curiosity and wanting to explore and learn about new things is important

Believes in fulfilling obligations to family

Doing things that are new and different

Having a lot of excitement in her life

Challenge of something she has never done before

Being in charge of a group

Following latest trends and fashions

Page 10: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Online

Page 11: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Sharpie joins the conversation

Page 12: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Integrated Campaign• TV & Print advertising• Search and banner ads• PR• In-store• Social Media

Page 14: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Local media coverageCreate and share

Get us talked up on

their fans’ sites Link back to our site

Page 16: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Sharpie @ Fashion Week

• Sharpie & fashion a natural fit– DIY and personalization trends

are hot– So is saving money

• Mercedes-Benz Fashion Week– Largest U.S. gathering of

top designers– Over 100,000 attendees

• 35,000 Press

• Enlist top-name designer todrive interest, engage women – Betsey Johnson

Page 17: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Print AdEvent – Sharpie Bar

Charity Auction/PR

Email blast

INTEGRATED PLAN

Personalized

Sharpies

Page 18: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Social Media

Page 19: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Results:

• 32MM+ Media Impressions

• Sharpieuncapped.com traffic

– 50% increase in daily website traffic over first three days (before SEM increase)

• Facebook Friends

– 21% increase in Facebook fans

• 12% higher than average open rate on email blast

Sharpie @ Fashion Week

Page 20: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Daily views: Oct 10 - Nov 2009

Sharpie Blog

Fashion Week

Page 21: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market
Page 22: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

SEM and online PR/WOM key awareness/traffic drivers. In first two months of site launch, traffic surpassed forecast and benchmarks by 20%.

“Sharpie community has been an incredible advocate in amplifying efforts and is having a direct impact on traffic to the site.  Tweets, blog mentions and other buzz drove more than 25% of direct traffic over the first two months.  One of our highest trafficked days was exclusively driven through online WOM before our SEM and other efforts kicked in.” DRAFTfcb analytics

Social Media Works

Page 23: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

The Future• More integration between traditional and new media

– Drive offline to online for continued consumer engagement

• Deploy new sharing tools – KickApps– Podcasts– Skype/webcast how-to’s– Viral tools

• Activate more social media “promotions”

• Continue to shine light on amazing Sharpie creations and their creators

• Keep it real!– Stay human, real, connected

Page 24: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Marketing to WomenMarketing to Women

Page 25: Susan Wassel | Evolving Your Market & Using New Media to Capture the Women\'s Market

Thank you!