Systems thinking conf ia 2011 final

From Systems Thinking To Systems Doing

Collaboration Excellence for Sustainable Results

2© Interaction Associates Inc.

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2.

3 Minutes

Get in trios with folks you don’t know

List ways all three of you are connected that have nothing to do with:

• This conference, • Systems thinking, or • With family




Systems Doing

Adapted from Sweeney & Schley 2010

1. seeing systems

3. engaging systems

2. mapping systemsYOU

ARE HERE


Living Systems Principles

InterdependenceSystem IntegrityDiversityCooperation & PartnershipRightness of Size

Living CyclesWaste = FoodFeedbackNonlinearity

Emergent PropertiesFluxShared Resources

Adapted from Linda Booth Sweeney

Andy Atkins

As with prior page, bullets can be in list or scattered. Build will involve changing color of red bulleted items to a contrasting color


At your table, pick two or more principles and discuss how collaboration is required for these principles to operate effectively in organizations.

Be prepared to provide examples to the group.

1.

2.

5 Minute

s


Living Systems Principles

InterdependenceSystem IntegrityDiversityCooperation & PartnershipRightness of Size

Living CyclesWaste = FoodFeedbackNonlinearity

Emergent PropertiesFluxShared Resources

Adapted from Linda Booth Sweeney

Andy Atkins

As with prior page, bullets can be in list or scattered. Build will involve changing color of red bulleted items to a contrasting color




Stakeholder?

Who’s a

Andy Atkins

Three part build in concentric circles.1) FIRM in middle of page2) next ring (Core Stakeholders: Competitors, Investors, etc.)3) Outer ring (Fringe Stakeholders)


Identifying

Key Stakeholders


Affected by current situation or outcome

KEY STAKEHOLDERS


Decision makers

KEY STAKEHOLDERS


Ratify or Veto

KEY STAKEHOLDERS


Consulted before decision

KEY STAKEHOLDERS


Informed after decision

KEY STAKEHOLDERS


Access to resources

KEY STAKEHOLDERS


Expertise

KEY STAKEHOLDERS


Involved in implementation

KEY STAKEHOLDERS


Passionate

KEY STAKEHOLDERS


Good connector to other stakeholders

KEY STAKEHOLDERS


Adversarial

Divergent Non-Legitimate

Poor Isolated

Weak Non-Human

Illiterate Disinterested

FRINGE STAKEHOLDERS

Competitors

Employees

Communities Regulators

CustomersSuppliers

InvestorsNGOs

CORE STAKEHOLDERS

S. Hart and S. Sharma, 2004 “Engaging Fringe Stakeholders for Competitive Imagination”

FIRM


Stakeholder Analysis

KEY STAKEHOLDERS

IMPORTANCE

LEVEL OF SUPPORT

IF OPPOSED, WHAT IS UNDERLYING INTEREST OR NEED?

ISSUES, WINS, MINDSET

ENGAGEMENT STRATEGY & COMMENTS

Andy Atkins

Want to illustrate layour of Stakeholder Analysis matrix, but am concerned about legibility. Any creative ideas???


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2.

15 Minutes

In a different trio, identify one juicy or complex issue facing a member of the group. (Can be an issue facing a person or the organization.)

Identify multiple stakeholders and complete full row for 2 stakeholders.

Trio members are encouraged to pressure test ideas and coach through exercise.


involvingstakeholders in decisions?

Why do we resist


Andy Atkins

Build by starting with the axes, then adding circles from lower left to upper right. Fallback should build with or immediately after Consensus


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2.

10 Minutes

In same trio, choose 1 decision that will need to be made related to the issue just discussed.

Choose the method you will use and the rationale.

Trio members are encouraged to pressure test ideas and coach through exercise.


Involvement Mapping

Thank You!

http://svy.mk/wkbook

Business

Systems thinking conf ia 2011 final