Everyone in the

Organization Must Answer 2

simple Questions What Are YOU Doing About it ?

What Does it Signify and Mean to YOU ?

Quality Movement

Knowledge ManagementTotal Org. Performance Initiative Strategic GoalsISO 14000Strategic initiatives cascade

Excelle

nce

Re-visit Vision, Mission, Values and StrategiesFocus on BenchmarkingBalanced ScorecardCategory OwnershipInternal Customer Concept (MOU) Thrust on Business ExcellenceSelf Assessment : J N Tata

Integratio

n Balanced Scorecard

Management and Union Commitment

Training for TrainersQuality PolicyTraining on “q” and “Q”

Awareness

Annual Quality Improvement PlansQuality Management StructureQuality Coordinators – Dep. Head/ Dy.Head ISO 9000

Promotio

n

Key Initiatives44 44

33 3322 22

11 11Knowledge Management

Modernization of the Mind

Cold Rolling Mill Project

Business Process Re-engineering

Internal Customer Management

Benchmarking

Rightsizing and Cluster Manning

Continuous Cost Improvement – VE, DOE, TOP, QIP

Balanced Scorecard

Corporate Citizenship Index

Alignment of All Initiatives

Strategic Objectives

Strategic Objectives