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Scrum Club brings Nicole Jordan to talk on the basic rules of tech PR for startups.
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PR 101A down and dirty overview.
A little about me
Majored in journalism and communications with an emphasis in Public Relations.
6 ½ years in the high-tech PR agency world in Silicon Valley
3 ½ years as a private consultant
1 year as an in-house PR director
Categories
Digital Lifestyle
Consumer electronics
Wireless (mobile content & networking)
Entertainment
E-commerce
Internet
PR is more than getting press coverage. It’s…
Delivering clear messages about your value proposition through a number of channels
Developing relationships with key stakeholders
Customers
Partners
Your “fan” club
Influencers
Supporting the sales pipeline, product development, broader marketing initiatives
Program that reinforces your “brand”
A long-term commitment
Setting expectations:Press coverage is never guaranteed, even if you’re paying someone to generate it.
Building a PR program takes a long time, like a reputation
It’s not a quick hit easy answer
If your product sucks PR can only take you so far
Know what your customers are saying
PR takes a lot of time and work
PR programs require constant reorganizing of priorities
Don’t try to do everything. Focus on the elements that will best support your goals
Set metrics to help gauge success!
Some Tools of the Trade
Media databases/ Media lists
Media Tours (alone and with partners)
Round tables/private events
Awards calendars
Speaking calendar
Ed Cals
Newswire services
Profnet/ HARO
NAPS
White papers
Traditional PR TipsTV: What you need
A visual story
Pitch assignment editors—they like faxes still!
Play up trends
Radio: To pitch or not to pitch?
Harder medium; very advertising focused
Internet radio is a great tool (New PR blend)
Often need guests, easily archived and referenced
Magazine: Consumer, Business, Tech
Long lead times; wants the big picture; product reviews
Reporters change beats; like snail mail; different approach for the different genres
Online: Quick draw
Short lead times; need easy fast references
Be available on short notice
Easy to reach and comment
Print: Daily papers, wire, etc.
Generally needs mass appeal
High volume of stories always looking for
Will almost always mention your competitors (even if briefly)
Take advantage of trend, seasonal and one-off pitch topics
Some Tips/ Lessons learned
They need news. Know what news is.
Know how to offer your expertise (commenting, as part of the larger story, etc.)
Don’t be a pest, there’s always time
Follow-through on what you say you will
Be informed before you contact
They need to know WHY your business is impactful. How does it compliment current market trends? What proof points can you give?
Customize!
You can send email but keep it short.
Don’t call to see if they got the email.
If they say they’re not interested ask why so you can tune your pitch/angle
Use discretion when talking to them in person. Pay attention to body language. Know when they’ve stopped listening.
Learn about social media releases (new format)
Be conversational
Be organized. Most reporters are overwhelmed. The more you can give them the easier it is for them. And don’t get upset when they don’t use it all.
Thanks!
Any questions….?