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We collaborate with companies on digital projects that increase sales or decrease costs and that generate a significant ROI for our clients in a very short period of time. Often our clients are aware of a challenge or opportunity they need help with, however, we often have solutions for challenges that our clients were not aware of before we met them. Clients include: Workopolis, Koodo Mobile, Telus, Just Energy, Colliers International, Thomson Carswell, eLuxe, and Re/Max. Vendors include SharpSpring, DNN, Sitefinity, Drupal, Wordpress, SharePoint, Office 365, Salesforce, Microsoft Dynamics, IBM Cloud, and Bootstrap. We focus on 3 main areas – Customer Experience, Business Performance, and System Integration
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Small Footprint Big Impact True to your vision
We have a unified passion for building customer-first solutions
Disrupting the traditional consulting and agency model
Building customer-first solutions
29% Cost Reduction
Just Energy
34% Increased Engagement
Workopolis
13% Increased Revenue
Roots
We live in a technology-fueled, customer-led disruptive ecosystem that requires companies to adapt quickly to the demands of the market. As your technology partner, we focus on discovering cost saving opportunities while building unique and engaging customer experiences that increase customer loyalty and drive revenue.
Lightning Fast Time to Market
Less than a month
Less than 3 months
Avg. Delivery Time
Projects delivered in less than a month • Medbuy – Responsive website • CAAMP – 2 year strategy
Our team’s great agility and efficient process allows us to deliver high value faster.
Very complex projects in less than 5 months • Restaurant Canada – Site Redesign • Colliers International – Property management collaboration portal • Score – Native Mobile App
Large projects in less than 3 months • Just Energy – Self Service Portal • Workopolis – Mobile Web Experience • Koodo – Mobile FAQ Portal
4 weeks
20 weeks
12 weeks
Tying our success with your success
We understand the importance of a great partnership. That’s why we invest in the projects we chose to work on.
Let our passion and work speak for itself.
Give us a spin today! Clients with existing projects that are really struggling or unhappy with current provider
We offer a unique performance-based delivery process so that our strategies are aligned with your goals.
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58% Of our clients come to us to save the day *
Because they are tired of large agencies and all the overhead 36%
47% Come from referral by existing clients
Our Approach
We immerse ourselves in the problem to identify insights and opportunities.
Discover Envision Experiment
• Requirements Gathering • Functional & Tech Review • Detailed Scoping • Creativity Workshops • Personas • Mental Models
• Market Research • Solution Design • Roadmap / Phases • Wireframes • Mock-Ups
• Proof of Concept • Functional Prototype • User & Market Testing • Rinse & Repeat
Research and Strategy Build and Deliver Performance and Accountability
Research & Strategy – Discover
The discover phase is crucial in helping understand the objective and properly define scope
Some sample deliverables include Personas
User Flows
Research & Strategy– Envision
The envision phase helps further define the requirements based on analysis, market research and visual representation
Some sample deliverables include Market Research
Wireframes (Desktop / Mobile)
Mockups (Desktop / Mobile)
Research & Strategy– Experiment
The experiment phase is the final step before going to production. This helps validate all assumptions and guarantee project success.
Some sample deliverables include Proof of concept (Mobile Layout) User Testing (A/B Testing)
Our Approach
Execution is a perfect balance of planning, agility and foresight.
• Project Plan • Tech Architecture • Budgeting • Team & Roles • Risks
• Development • Integration • QA
• Feedback & Surveys • Recommendation • New Iterations
Plan Build Deliver Review
• Deploy • Walk-Through • Acceptance Tests
Research and Strategy Build and Deliver Performance and Accountability
Build & Deliver – Plan
Great execution is all about good planning.
Some sample deliverables include Project Plan
Technology Architecture
Build & Deliver – Agile Execution
Being agile allows quick delivery of value and continuous improvements.
Agile Development (Quick iterations for maximum flexibility and business value)
Our Approach
Research and Strategy Build and Deliver Performance and Accountability
We immerse ourselves in the problem to identify insights and opportunities.
Measure Drive Results Optimize
• Define KPIs • Create Dashboards • Collect Data • User Feedback • Surveys
• Analyze • Reports • Feedback Sessions • Results Review • ROI
• Recommendation • Future Phases
Performance & Accountability– Measure
Customer first approach requires collecting as much user feedback as possible and improve. Data is king.
Some sample deliverables include Satisfaction Surveys
User Metrics
Performance & Accountability– Drive Results and Optimize
Getting data is great… understanding the data and extracting actionable insights is even better!
Some sample deliverables include Dashboards and Reports
Let’s work together!
A unique blend of Consulting, Creative and Tech
www.tblocks.ca | 416-775-1919
