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DOLAN & ASSOCIATES Huntersville, NC 704-999-5862 [email protected] Improving business performance through proven experience in change management and execution Dolan & Associates

Terry Dolan Consulting Services Capabilities

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Page 1: Terry Dolan     Consulting Services Capabilities

DOLAN & ASSOCIATES

Huntersville, NC [email protected]

Improving business performance through proven experience in change management and execution

Dolan & Associates

Page 2: Terry Dolan     Consulting Services Capabilities

Why Dolan & Associates Stretch organizational capacity to design and

execute profitable and sustainable growth strategies Accelerate speed to market Improve overall customer satisfaction

(demonstrated by repurchase intention and referrals)

Extend market reach by multi-channel distribution strategies

Reduce unnecessary costs while improving quality of services delivered

Dolan & Associates

Improving business performance through training, development, execution and experience.

Page 3: Terry Dolan     Consulting Services Capabilities

Dolan & Associates Services

Page 4: Terry Dolan     Consulting Services Capabilities

Our Services Strategy Development

We work along side your leadership team to develop a long-range 5 year vision with strategic imperatives and execution planning that engage employees around a singular goal.

Marketing Services We develop comprehensive marketing, branding

and communication strategies, and tactical plans. We conduct market research (qualitative and

quantitative) like VOC, price elasticity, brand equity study, attribute and message testing, etc.,

We design customer-centric promotional campaigns to market products/services for greater penetration and conversion.

Sales Management We help set goals, roles and responsibilities,

compensation plans, target customer plans, strategic account development, tracking and management methodology.

Training & Development We design tailored training programs to improve

overall performance of sales and marketing teams, which offers a leg up in today’s market.

New Product Launch Strategies We establish detailed new product launch plans

to achieve optimal payback on investment, including all phases of a launch plan and insure your team drives execution.

Organizational Assessment, Design and Talent Development We assess your current organizational structure,

talent and capabilities, roles and responsibilities, etc. and advise on an optimal org design and developmental requirements to align to your business strategy.

Plus, we provide recruitment and placement of key sales, marketing and management personnel

Distribution Development and Management We increase sales penetration and customer

retention through direct and indirect sales channels with dealer standard programs, dealer development, partnership programs, etc.

Lean/Six Sigma Training and Implementation We provide your organization with training and

tools to identify waste in current processes, which ultimately reduces costs and improves cash flow while improving services to your customers.

Page 5: Terry Dolan     Consulting Services Capabilities

Market Challenges

How quickly can you adapt your business model to meet the demands of the changing market?

Are you struggling with identifying ways to reduce operating costs in your business without reducing services offered to your valued customers?

Do you have methods for evaluating your current sales channels effectiveness, whether direct or indirect (distribution)?

Does your organization understand the overall corporate strategy for where and how you want to grow and/or expand the business?

Do you know the perceived customer value of your brand/product/service?

Are you looking to add new talent to your business?

When was the last time your management reviewed and challenged your current processes?

Page 6: Terry Dolan     Consulting Services Capabilities

Industry Expertise

• Strategy Development• Organization Start-ups• Managing Profit and Loss Centers• Sales and Marketing• Retail and Wholesale Management

Demonstrated success, development of high performance teams, innovative process improvements, and bottom line results

Clients Served

Manufacturers

DistributorsPrivate Equity

Other

• Distribution Management• Life Cycle Management• Lean/Six Sigma• Mergers and Acquisitions

Markets Served

ConstructionPower

GenerationIndustrial Agricultural

Page 7: Terry Dolan     Consulting Services Capabilities

Demonstrated Successes

Developed and executed strategy to target mid-sized contractor group including establishment of new distribution channel, product line expansion, market share growth, Enrolled more than 120 new dealer locations throughout the U.S. and Canada. Generated more than $150M in new revenue in 24 month period

Trained more than 1,500 independent Specifying Engineers via national training program to build awareness of companies product and services. Program offered training on power generation and provided CEU credits to attendees.

Implemented new dealer management program including dealer evaluation tools, contracts, and dealer standards.

Implemented Lean – Six Sigma improvements into retail dealership operations generating more than $500K in annual savings while significantly improving operating efficiencies of retail stores.

Re-engineered regional marketing support functions in to one global marketing organization designed to support local, regional and global growth while leveraging expertise and tools Reduced annual marketing spend by nearly 20% while improving marketing

effectiveness through development and execution of annual marketing plan.

Page 8: Terry Dolan     Consulting Services Capabilities

Our Commitment

Mutual trust and respect Delivering measurable value Understanding and quickly resolving challenges Minimizing risk and lost opportunity Positioning your business for improved growth, efficiency, and

customer satisfaction Helping you identify and prioritize areas for improvement Identifying and eliminating bottlenecks in current processes Providing your team with tools to make quick, sustainable

improvements

Our partnership with your company will be driven by:

Page 9: Terry Dolan     Consulting Services Capabilities

Contact UsFor more information please contact:

Terry DolanEmail: [email protected]: (704) 999-5862

Terry Dolan, President and CEO

Over 20 years of executive leadership experience in global sales, marketing, and corporate strategy development and execution.

Dolan & Associates

Improving business performance through proven experience in change management and execution.