Embed Size (px)
Citation preview
© 2011 Break the Equation | Proprietary and Confidential 1
THE ENGAGEMENT EFFECT How to Engage Your Workforce and What Happens When You Do.
by John E. Smith @BreaknEquations, @DIG_SOUTH
© 2011 Break the Equation | Proprietary and Confidential 2
About me….
John E. SmithCEO & Chief Evangelist, [email protected]
BreakTheEquation Blogwww.breaktheequation.com @BreaknEquations
Practitioner
20 Years C-Level
Serial Entrepreneur
Corp Culture Expert
Best Place to Work
Inc. 500
Author/Speaker/Consultant
© 2011 Break the Equation | Proprietary and Confidential 3
The Turning Point by Gregg Braden
© 2011 Break the Equation | Proprietary and Confidential 4
Engagement Effect
ENGAGEMENT
HAPPY
CULTURE
HIRE
ENERGY
PERFORMANCESTRATEGY
BRANDCUSTOMERS
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 5
Engagement Effect
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 6
Leadership BEL
behavior
expectations
language
© 2011 Break the Equation | Proprietary and Confidential 7
Leadership BEL
Authentic + ReasonableConsistency
Leadership =
(Behavior + Expectation + Language) Leadership
LeadershipBEL =
© 2011 Break the Equation | Proprietary and Confidential 8
Engagement Effect
HIRE
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 9
The Right People
cultural fit
aptitude
resume
missioncompetence
© 2011 Break the Equation | Proprietary and Confidential 10
Hire Right
Fit > Aptitude > History+
Mission > Competency
Right Hire =
© 2011 Break the Equation | Proprietary and Confidential 11
Engagement Effect
CULTURE
HIRE
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 12
Culture is a Bet! The bet is that by shifting time,
resources, and money into team member happiness and engagement will deliver higher revenue and increase overall
profitability.
fair + environment + promise
© 2011 Break the Equation | Proprietary and Confidential 13
Culture
Fair + Environment + Promise
Culture =
© 2011 Break the Equation | Proprietary and Confidential 14
Engagement Effect
HAPPY
CULTURE
HIRE
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 15
Happy
aligned + growth + listened
© 2011 Break the Equation | Proprietary and Confidential 16
Happy
Aligned + Growth + Listened
Happy @Work =
© 2011 Break the Equation | Proprietary and Confidential 17
Engagement Effect
ENGAGEMENT
HAPPY
CULTURE
HIRE
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 18
Engagementenergy
Integrated
persistence
performance
© 2011 Break the Equation | Proprietary and Confidential 19
Engagement
(Hire + Culture + Happy) ±
Employee Engagement =LBEL
LBEL
© 2011 Break the Equation | Proprietary and Confidential 20
Engagement Effect
ENGAGEMENT
HAPPY
CULTURE
HIRE
ENERGY
PERFORMANCESTRATEGY
BRANDCUSTOMERS
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 21
Energycreativityinnovationperformanceexcitement problem solving
can create time…
© 2011 Break the Equation | Proprietary and Confidential 22
Engagement Effect
ENGAGEMENT
HAPPY
CULTURE
HIRE
ENERGY
PERFORMANCESTRATEGY
BRANDCUSTOMERS
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 23
Multiplied Performance
6x
8x
9x5x
Transplant Surgeon
Sale Associate
Blackjack Dealer
Software Developer
© 2011 Break the Equation | Proprietary and Confidential 24
Strategy
© 2011 Break the Equation | Proprietary and Confidential 25
Engagement Effect
ENGAGEMENT
HAPPY
CULTURE
HIRE
ENERGY
PERFORMANCESTRATEGY
BRANDCUSTOMERS
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 26
Brand is Culture
+43%
+34%
+30%
+28%
+27%
© 2011 Break the Equation | Proprietary and Confidential 27
Marketing History
© 2011 Break the Equation | Proprietary and Confidential 28
Customers
© 2011 Break the Equation | Proprietary and Confidential 29
Engagement Effect
ENGAGEMENT
HAPPY
CULTURE
HIRE
ENERGY
PERFORMANCESTRATEGY
BRANDCUSTOMERS
LEADERSHIP B E L
© 2011 Break the Equation | Proprietary and Confidential 30Gregg Braden
© 2011 Break the Equation | Proprietary and Confidential 31
1940 1950 1960 1970 1980 1990 2000 20100%
10%
20%
30%
40%
50%
60%
Workforce History
Manufacturing Economy
Creative & Knowledge Economy
© 2011 Break the Equation | Proprietary and Confidential 32
Human Scale Business
Very Best
Add More
© 2011 Break the Equation | Proprietary and Confidential 33
Organization of Choice
Are You An Employer, A Partner, A Company of Choice?
© 2011 Break the Equation | Proprietary and Confidential 34
Thank You!
John E. SmithCEO & Chief Evangelist, [email protected]
BreakTheEquation Blogwww.breaktheequation.com @BreaknEquations
© 2011 Break the Equation | Proprietary and Confidential 35
Tribal Leadership
Summary of Tribal Leadership and Structures. Note that the person in question is the circle on the right column – going from alienated at stage one to part of an ever-growing network at stage five.
© 2011 Break the Equation | Proprietary and Confidential 36
Becoming an Employer of Choice
Cultu
re
Empl
oyer
Bra
nd
Recruiting
Empl
oyer
of
Choi
ce
Tale
nt
InterviewingShadowing
On-BoardingFirst Day
Buddy SystemOrientation
BaselineExpectations
StructureCommunication
CareerRecognition
Growth
SocialEvents
MarketingCrowd
EmployeeEngageme
ntGuidance
Document
