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Off The Record Consulting Brand Architecture 360 Marketing
Off The Record Consulting Brand Architecture 360 Marketing
The ever changing ways "selectors" act and think. By Petros Triantafyllou*. Companies that want to make it in the "new era" need to use every tool and strategy to improve the customer experience. It is important for them to know their customers better and engage them more fully. Now more than ever, "selectors" have 24/7 -‐ 365 access to brands and infinitely more purchasing options; they have the power to decide how, when and whether they will interact with your brand and how and when they will do business with a particular company. Companies need to pay attention to the changing ways selectors act and think, because if they don't adapt, they will be left behind. More on how to create or regenerate your brand, at otrcgroup.com. * Petros "Peter" Triantafyllou is an expert in international marketing, a Brand Architect and managing Partner at Off The Record Consulting. Since 1995 as a marketing consultant he was associated with top mass media brands and involved in retail and FMCG brands in Greece and Cyprus creating value. Off The Record Consulting is a 360ο Marketing services company that specializes in brand architecture, helping companies to create more opportunities. # "selectors" not consumers.