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Maciej Ossowski Director of Educat Implix / GetRespon ondon, 21 Nov. 2012

The gold is in the list

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Email Marketing Best Practices

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Maciej OssowskiDirector of EducationImplix / GetResponseLondon, 21 Nov. 2012

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Director of Education Dept.

Implix / GetResponse

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1998

The start of GetResponse.com(one of the first email marketing platforms in the world to follow

the anti-spam rules)

Anti-spam rules

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Today: 250.000 Customers, 185 countries, 160 employees

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What would you like to learn What would you like to learn about email marketing?about email marketing?

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Changing every pound invested in email marketing into

40 GBP return

*DMA study, 2011

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Increase sales with email marketing and nurture relationships with Customers...

44% respondents claim that they feel more attached to a company that sends them newsletters

*Epsilon study, 2008

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Never buy an email list!

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way 1

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UseSign up formseverywhere!

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Sign up form – best practices

• Validating data in real time• Double opt-in: subscription confirmation• Checking duplicates• Verification of email’s syntax• Limited number of inputs (2-3)• Hints (“Did you mean Yahoo.co.uk?”)

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Average sign up rate (in the ideal world)

10%

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Regular in-line form

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Horizontal form

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Registration form

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way 2

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Social Media!

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• Install a sign up on a Facebook fan page (convert fans to subscribers)

• Automatically publish newsletter on FacebookTwitter

• Publish newsletter archive links on FB / Twitter

• Give subscribers the opportunity to share theemail in social media

Get Social!

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way 3

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FB Connect: as easy as it gets

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way 4

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Give away something extra!

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•Free tips, pictures, ringtones

•Contests with prizes

•Discount codes, promo codes

•Raports, whitepapers, ebooks

Can’t get everyone an Aston?

Try one of those bonuses:

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Motivation: discounts (B2C)

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Motivation: content (B2B)

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way 5

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Email Marketing + QR codes

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Printed materials

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Events

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“Prior to adding the lightbox, we were getting 80-100 new subscribers per month on our home page subscription sign-up form. With the lightbox added, this number immediately grew remarkably”

• 388 in August

• 478 in September (a 482% increase)

• 413 in October

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The Social Proof

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According to Nielsen:

70% of consumers trust online reviews

92% think word of mouth is the most trusted form of

advertising.

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way 8

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Make them feel special

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way 9

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Sign up form + a blog post

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way 10

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Print forms (loyalty programs, hotel check-ins, etc.)

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Thank you!Thank you!

Mac OssowskiMac Ossowski

Director of EducationDirector of EducationImplix / GetResponseImplix / GetResponseGetResponse.pl GetResponse.pl

[email protected]

twitter.com/maciej_ossowski

facebook.com/maciej.ossowski

linkedin.com/in/maciejossowski