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planning, organizing, staffing, leading, controlling
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The Managerial transformation process
It is the task of managers to transform the inputs in an effective and efficient manner , into outputs.
Transformation usually focuses on social interactions and advocating decision theory .
Managerial knowledge, goals
of claimants, & use of inputs
Planning
Organizing
Staffing
Leading
Controlling
To produce outputs
Fac
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by c
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Con
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O
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Ree
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External environment
External environmentGoal inputs of claimants:
Employees Consumers Suppliers Stockholders
Governments Community others
Outputs: Products Services Profits
Satisfaction Goal integration Others
The communication system Commutation is essential to all phases of
managerial process.
Firstly it integrates the marginal functions.
e.g. : objective set in planning are communicated so as appropriate organize structure can be devised.
It is also essential in selection, appraisal and training of mangers to understand their roles.
Secondly it helps us to link to external environment .e.g: it helps in communication with customers and become aware about competition and potential threats.
External Variables Effective managers regularly scan
external environment like threats , change in technology etc.
They have no alternative to change them but to respond to it.
Outputs Its duty of managers to convert inputs into
outputs in form of : products, services, profits, satisfaction, integration of the goals of claimants to the enterprise.
Reenergizing the system Outputs become inputs so human qualities
become valuable inputs.
Cycle goes on
Important functions
to be kept in mind.
Cash Goods
Skills
Profits
reinvested
e.g. machinery
Cycle continous
like humans
Functions of Managers
Provides tools for important organizing knowledge.
No new ideas, same old hierarchies.
No implementation in planning, staffing etc.
The most useful approach for discussing the job of manager is to use managerial function of
planning organizing staffing leading controlling as frame work for organizational
managerial knowledge.
Planning
Selecting objectives as well as actions to achieve them
Involves decision making a integral part in choosing future objectives and courses among future alternatives.
No real plan exist untill a decision of human resource has been made.
Organizing Organizing is a part of managing which
involves establishing an international structure of roles for people to fill in an organization.
It is international in the sense of making sure that all the tasks necessary to accomplish goals are assigned and it is hoped , assigned to people who can do them best
STAFFING• Staffing is filling and keeping filled the positions in the
organization structure.• It is the selection and training of individual for specific job
functions and charging them with the associated responsibilities.
Identifying workforce requirements Inventorying the people available Recruiting Selecting Training
LEADING Personality research and studies of job attitudes
provide important information as to how managers can most effectively lead subordinates.
Leading involves the social and informal sources of influence. If managers are effective leaders, their subordinates will be keen about utilizing effort to attain organizational objectives
CONTROLLING It is primary function of every manager.
Managers at all levels of management- top, middle & lower- need to perform controlling functions to keep a control over activities in their areas .
Controlling involves following steps:
1. Setting performance standards Standards can be set in both quantitative as well as qualitative
terms.
e.g.- Standards quantitative Like - Setting of cost to be incurred, Revenue to be earned, etc. Standards Qualitative Like - Improving goodwill and motivation level of employees
2. Measurement of actual performance
There are several techniques for measurement of performance
like - Observation, sample checking, performance reports, etc.
. 3. Analyzing deviations
It is important to determine the acceptable range of deviations. Also, deviations in key areas of business need to be attended more urgently.
4Taking corrective action when the deviations go beyond the acceptable range, it demands
immediate managerial attention so that deviations do not occur again. Corrective action like - training of employees if the production target could not be met.
ANY QUESTIONS…….