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The New Custom Publisher How New Marketing is Changing the Custom Publishing Industry Joe Pulizzi Co-Author, Get Content Get Customers Founder, Junta42

The New Custom Publisher - How New Marketing is Changing Custom Publishing

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Presentation given by Joe Pulizzi, Junta42 in Berlin at the Forum Corporate Publishing conference on how custom publishing is changing due to the evolution in online marketing, social media, and changing buying patterns.

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Page 1: The New Custom Publisher - How New Marketing is Changing Custom Publishing

The New Custom PublisherHow New Marketing is Changingthe Custom Publishing Industry

Joe PulizziCo-Author, Get Content Get CustomersFounder, Junta42

Page 2: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Hi! I’m Joe Pulizzi (@juntajoe)• Evangelist, speaker,

author for content marketing/custom publishing

• Founder, Junta42

• Co-author of Get Content Get Customers (McGraw-Hill)

• Former Vice President, Custom Media at Penton Media, Inc.

• Board Member, Custom Publishing Council

Page 3: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Outsourcing Options – 1999

Corporate Editorial Content

Internal Resources

Random Marketing Services/Freelancers

Custom Publisher

Page 4: The New Custom Publisher - How New Marketing is Changing Custom Publishing

People Make Buying Decisions Online

Forrester Research

Page 5: The New Custom Publisher - How New Marketing is Changing Custom Publishing

The Perfect Storm of Content

Search Engine Optimization

LeadGeneration

Social Media

Page 6: The New Custom Publisher - How New Marketing is Changing Custom Publishing

The Fight for Content

Page 7: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Interactive Services

Web Content Strategy

Social Media

Search Engine

Optimization

Direct Marketing

Public Relations

Traditional Media

Advertising Agencies

Custom Publishers

Content

Page 8: The New Custom Publisher - How New Marketing is Changing Custom Publishing

2009 – A Custom Publisher Search

Fortune 1000 Brand

(Content Audit/Strategy, Print/WebProgram, Traditional/Social Distribution)

• Custom Publisher• Online Direct Marketing Agency• Media Company with Custom Division• Web Content Strategy Organization• SEO/Social Media Services Company

Page 9: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Custom Publishing – Old Model

• Create glossy custom magazine

• Mail magazine to targeted list of customers, or ship to distribution spots (retail)

• Upload content (after it’s complete) to magazine website – or create digital replica version – or create pdf version to post on website

• Repeat process every three monthsMeasure through Surveys

Page 10: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Search EngineOptimization

Video / Webinars / Webcasts

Sharable / Gated

Content

Social Media / Blogs Apps /

Branded Software

Mobile

Listening /Reputation

Management

Online Analytics / Measuring

Web Content Strategy

Targeted Print/In-Person

ContentMarketing

Page 11: The New Custom Publisher - How New Marketing is Changing Custom Publishing

enRoute Magazine

Client: Air CanadaCirculation: 2.3 millionFrequency: 12xTarget: Air Canada customers

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onAir eZine – Launched March, 2008

MarketsEnglish CanadaFrench CanadaUnited States

Distribution700,000 StartNow 2.3 million

ResultsHigher Open RatesHigher Ticket Sales

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Lexus Magazine

Page 14: The New Custom Publisher - How New Marketing is Changing Custom Publishing

LexusDrivers.com

Page 15: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Web Content Strategy

• Site strategy

• Information architecture

• Design

• Admin tool wireframes

• Content/Keyword strategy

• Copy and image production

• Integration of print and online

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• Search Engine Optimization Software Company

• From Zero to 1300 customers in Two Years

• Almost 100% of Marketing Budget Spent on Content Generation and Distribution

• 85 Employees. Two full-time on content and dozens (incl. CEO) generating/sharing content.

Page 17: The New Custom Publisher - How New Marketing is Changing Custom Publishing

What to Publish?

Blog

Podcast

Videos

Photos

Presentations

eBooks

Content Apps

News Releases

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More Content = More Links

20

Page 19: The New Custom Publisher - How New Marketing is Changing Custom Publishing

More Highways, More Possibilities

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Content Makes You Interesting

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Case Study: Video

Two videos with over 30,000 views

One attracted 43 blog articles in 2 weeks

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Case Study: Blog

• Top 3 source of leads

• 7-10% visit company website

• 10-20% lead conversion rate

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Blog Content Measurement

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The Ultimate Measurement

Visitors Leads Customers

SEO 5,289 754 12

Social Media 834 72 3

YouTube 511 28 1

Visitors from Social Media

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Case Study: The Free Web App

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Search EngineOptimization

Video / Webinars / Webcasts

Sharable / Gated Content

Social Media / Blogs Apps /

Branded Software

Mobile

Listening /Reputation

Management

Online Analytics / Measuring

Web Content Strategy

Targeted Print / In-Person

ContentMarketing

Page 27: The New Custom Publisher - How New Marketing is Changing Custom Publishing

Thank You!

Get this presentation at slideshare.net/juntajoe

Attract and Retain Customers with Content www.junta42.com/free-white-paper/

Joe [email protected](216) 941-5842Site: www.junta42.comBlog: blog.junta42.comBook Site: www.getcontentgetcustomers.com

Ways to Connect:LinkedIn: Joe PulizziFacebook: juntajoeTwitter: juntajoe