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The Power of StoryBuilding High Performance Teams
From the Inside Out
John W. McKenna, MBAWythe Creek Consulting
Why Am I Here?
Why are You Here?
Why are We Here?
To Hear a Good Story?
Well…YesI Hope
Well…YesI Hope
Well…YesI Hope
To Tell a Better Story?
Well…Maybe
Well…Maybe
Today is About What…
Today is About What…
What About Today?
Three Things are Easier to Remember Than Five
A Story’s Power…
…Three Stories to Tell…
…Six Storylines to Master
My Story
It All Started WithKen Blanchard
Live a LittleLearn a LittleTell a Story
Live a LittleLearn a LittleTell a Story
Live a LittleLearn a LittleTell a Story
Leadershipor
Management
ManagersWork the Status Quo
Reduce Inventory…
…Reduce Overhead…
…Increase Throughput
ManagersCreate Stability
Creating Stability is Difficult
LeadersDestroy the Status Quo
Change in Direction…
…Change in Process…
…Change in Behavior
LeadersCreate Change
Creating Change is Difficult
Leadershipor
Management
High Performing TeamsIn Successful Organizations
Need Both
High Performing TeamsIn Successful Organizations
Need Both
High Performing TeamsIn Successful Organizations
Need Both
Leadershipor
Management
Leadershipand
Management
Story EmpowersManagers and Leaders
A Story’s Power
Three Things are Easier to Remember Than Five
StoryIs Organic
“People don’t want more information. They are up to their eyeballs in information. They want
faith – faith in you, your goals, your success, in the story you tell. It is faith that moves
mountains, not facts.”
“The Story Factor” by Annette Simmons
FlexibleResilient
Evolutionary
FlexibleResilient
Evolutionary
FlexibleResilient
Evolutionary
StoryFills In the Blanks
“People don’t believe what you tell them. They rarely believe what you show them. They often believe what their friends tell them. They always believe
what they tell themselves. [L]eaders…give people stories they can tell themselves. Stories about the
future and about change.”
“Tribes” by Seth Godin
Create TrustReveal VisionClarify Goals
Create TrustReveal VisionClarify Goals
Create TrustReveal VisionClarify Goals
StoryCreates Alignment
“…[I]t’s not enough to marshal an effective argument. Someone somewhere will inevitably track
down a counterpoint to rebut your point. The essence of persuasion, communication, and self-understanding has become the ability to fashion a
compelling narrative.”
“A Whole New Mind” by Daniel H. Pink
Persuade Over ArgumentReplace Rules With Principles
Adjust Internal Narrative
Persuade Over ArgumentReplace Rules With Principles
Adjust Internal Narrative
Persuade Over ArgumentReplace Rules With Principles
Adjust Internal Narrative
StoryIs Powerful
OrganicFills In The BlanksCreates Alignment
You Provide the Story or Someone Else Will
Three Things are Easier to Remember Than Five
Three Stories to Tell
Who I Am…
…Where We are Going…
…How You Fit In
Who I Am
RevealEngage
Personalize
RevealEngage
Personalize
RevealEngage
Personalize
Where We are Going
I Have a DreamWe’re All In This Together
Build a Cathedral
I Have a DreamWe’re All In This Together
Build a Cathedral
I Have a DreamWe’re All In This Together
Build a Cathedral
How You Fit In
RelationshipTrust
Alignment
RelationshipTrust
Alignment
RelationshipTrust
Alignment
Who I AmWhere We are Going
How You Fit In
Three Things are Easier to Remember Than Five
Six Storylines to Master
Hmmm…
Three Things are Easier to Remember Than Five
Six Three Things are Easier to Remember Than Five
TheNot-so-Perfect
Framework
InsertYour Framework
Here
Identify Your Storylines
Press
Six Storylines to Master
Three Things are Easier to Remember Than Five
Three Individual Storylinesand
Three Group Storylines
Three Individual Storylines
BeliefPurposeReward
BeliefPurposeReward
BeliefPurposeReward
Three Group Storylines
TeamingCulture
Environment
TeamingCulture
Environment
TeamingCulture
Environment
Personal Storylines
- Belief
- Purpose
- Reward
Group Storylines
- Teaming
- Culture
- Environment
A Final Story
It All Started WithKen Blanchard
Well
This Story Starts WithDr. Don Berwick
And a Story
100,000 Lives5,000,000 Lives
Some is not a NumberSoon is not a Time
100,000 Lives5,000,000 Lives
Some is not a NumberSoon is not a Time
100,000 Lives5,000,000 Lives
Some is not a NumberSoon is not a Time
100,000 Lives5,000,000 Lives
Some is not a NumberSoon is not a Time
Kevin's Story
Three Things are Easier to Remember than Five
Talk to MeTalk to Each Other
Give Me Power
“Please tell me what you are going to dobefore you do it.”
“He wanted a plan. He wanted to be on a journey, not cared for in pieces.”
“Please tell me what you are going to dobefore you do it.”
“He wanted a plan. He wanted to be on a journey, not cared for in pieces.”
Talk to MeTalk to Each Other
Give Me Power
“Please talk to each other.”
“He wanted his healthcare providers to be a team. The journey he was on was too complex
to be done in pieces.”
“Please talk to each other.”
“He wanted his healthcare providers to be a team. The journey he was on was too complex
to be done in pieces.”
Talk to MeTalk to Each Other
Give Me Power
“Please ask me what I think.”
“He wanted to be part of the team, to have power and be in charge”
“Please ask me what I think.”
“He wanted to be part of the team, to have power and be in charge”
That’s My StoryAnd I’m Sticking With It
That’s My StoryAnd I’m Sticking With It
What’s Your Story?
Questions?
The Power of StoryBuilding High Performance Teams
From the Inside Out
John W. McKenna, MBAWythe Creek Consulting
