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September 2011 | The Secret is You Selling digital printing September 2011 1

The Secret is You

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You’ve been selling printing for numerous years, but with the recent investment your company has made in digital, there’s now a slight shift in what you’re being asked to sell. You don’t need to re-learn the sales process, but you do need to make some adjustments in your approach to be successful selling digital. This presentation will help you begin to identify how to approach the ‘new normal’ of consultative selling around digital printing products and services. Brought to you by Mohawk MakeReady, this presentation can be used by your printing business for internal training initiatives.

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Page 1: The Secret is You

September 2011 | The Secret is You

Selling digital printing

September 2011

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Page 2: The Secret is You

September 2011 | The Secret is You

Strategies for selling digital opportunities

• PROSPECT

• Shift your focus from order taker to consultative sales person

• Learn how to identify a digital “opportunity”

• Learn the sales process

• Develop and deliver a successful call

• Generate good leads

• Have consistent follow-up habits

• Develop a fun, interactive presentation with a memorable leave-behind

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Page 3: The Secret is You

September 2011 | The Secret is You

Digital opportunities are not just short-run color!

Identify digital opportunities

Pizza shop menus, lost dog flyers, church bulletins, are

not the type of work you should be searching for. Short-

run digital printing is okay, but high value, high margin

projects are where you will increase customer loyalty, and

raise your bottom line.

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Page 4: The Secret is You

September 2011 | The Secret is You

Learn the sales process

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Page 5: The Secret is You

September 2011 | The Secret is You 5

Get Creative!Do something out of the box

Page 6: The Secret is You

September 2011 | The Secret is You

What do you know about the prospect?

Develop and deliver a successful call

Here are a few questions you should be able to answer:

What vertical market do they reside in?

What is their business strategy?

Who are their main competitors?

What are trends in the marketplace?

Who are other vendors/printers they use?

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Page 7: The Secret is You

September 2011 | The Secret is You 7

Does this look familiar?Has your audience heard the same presentation over and over and over?

Page 8: The Secret is You

September 2011 | The Secret is You 8

Make it a performance!Be fun, memorable. Interact with your audience.

Page 9: The Secret is You

September 2011 | The Secret is You 9

LOVE what you do!Customers and prospects can tell when you love your work.

Page 10: The Secret is You

September 2011 | The Secret is You

Consistent Follow-up

You must follow up with customers on

a consistent basis. Understand their

sales cycles and keep good follow-up

records. This follow up will make the

difference between a sales

representative that just has prospects

and one that gets purchase orders.

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Page 11: The Secret is You

September 2011 | The Secret is You

Steps to success - YOU

Finding digital customers and selling digital printing

Existing customer base

Vertical segmentation

The territory

Your mailbox

The “Letter”

Your style and process

Good leads

Make a fabulous presentation

Follow-up, follow-up, follow-up

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Page 12: The Secret is You

September 2011 | The Secret is You

Mohawk MakeReady provides practical tools

and actionable information for digital

printers like you.

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We can help…

Visit: www.MohawkMakeReady.com for more tools, to request a meeting, or to join the community.