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Think you're ready for SaaS? Think again! http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved Originally presented at SoftwareCEO Software University 11/12/2009

Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

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The Sixteen Ventures version of the slides presented on the SoftwareCEO class "Think You're ready for SaaS? Think again!" These slides were part of a 1.5 hour presentation by Lincoln Murphy about the 9 common misconceptions about SaaS that can have a severely negative impact if even one is part of the vendor's beliefs about SaaS.

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Page 1: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

Think you're ready for SaaS?Think again!

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

Originally presented at SoftwareCEO Software University 11/12/2009

Page 2: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

For the record... I’m a big fan of SaaS

Many more benefits to the SaaS vendor & end user due to Network

Effect

All of the known end-user reasons

Allows end-users to focus on business problems not tech

Business Scalability for both the vendor & the

client

Page 3: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

Why does it matter if you know what SaaS is?

Revenue Modeling, Generation, and

Recognition are more complex

SaaS vendors take on all of the burden for

their clients

One code-base serves multiple markets

without modification & with an in-built revenue model

All aspects of SaaS differ from Legacy

Software; sales, software dev, etc.

Page 4: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

1. Just another software delivery model2. A way to deliver cheap software3. A market4. Another name for subscription pricing5. Anything in “the cloud”6. An easy sale: If you build it, will they come?7. Just another version of your software8. Right for your firm since everyone else is doing it9. A ticket to easy success w/ the right checklist

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

If you think SaaS is...

Page 5: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

If you think that SaaS is any of those 9 items...

Page 6: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

FAIL!*

* A bad thing; lets try to avoid that

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

There is a really good chance you will...

Page 7: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... just another software delivery model

Web-NativeSingle-Instance,Multi-Tenant

About Rules,not Exceptions

Unique Business Architecture

Page 8: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

Marketing Intellectual Property

Revenue ModelTechnology

Loosely-coupled, at besthttp://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

Legacy Software Business Structure

Page 9: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

NetworkCentricity

MarketingIntellectual Property

Revenue ModelTechnology

All aspects are tightly coupledhttp://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS Business Architecture

Page 10: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... a way to deliver cheap software

SaaS has the potential to provide more

value than on-prem

SaaS doesn’t have to be “Software-Lite”

Vendor takes on burden of infra,

governance, compliance, etc.

Maybe SaaS should cost more than

Legacy Software due to value-add

Page 11: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... a market

The market is the vertical, industry, etc. who will buy your

offering

SaaS is a Business Architecture

Don’t model your product, pricing, etc.

after other SaaS offerings outside of

your market

Competitors, SaaS or not, drive market

expectations.Are you in a position to challenge those?

Page 12: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... another name for subscription pricing

Subscriptions are only 1 of 7 Revenue

Streams

SaaS is not another name for subscription

pricing

Even within Subscriptions there are many options: Metric/Timeframe

Key is to be aligned with your market

Page 13: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

NetworkCentricity

Marketing Intellectual Property

RevenueModel

Technology

Revenue Model consists of Revenue Streamshttp://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

Products

AdvertisingServices

Subscriptions Ecosystem

Ancillary

NetworkEffect

SaaS Revenue Modeling

Page 14: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

Pricing Strategy

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

RevenueModel

Revenue Model + Vertically Aligned Pricing = Agility

separate

Revenue Model is not Pricing Strategy

Page 15: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... anything in the cloud

Single-instance Web Apps, ASP, Cloud servers, private

clouds, etc. are not SaaS

Just because its on the web doesn’t make it

SaaS

PaaS, IaaS, API-based systems probably meet definition of

SaaS

SaaS is UI Agnostic

Page 16: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... an easy sale; if you build it, will they come?

Are there channels? Some companies, industries, regions,

etc. only buy through 3rd parties. Period.

Know your market

The sales department is not obsolete no

matter how much you want that to be the

case

On-boarding, implementation,

integration & change management are still

real issues

Page 17: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... just another version of your software

Organization issues, technology problems,

etc.

Hybrid is hard! So much more than managing “two

branches of source code”

One-off versions break the SaaS model & its eliminate many

of the benefits to both the vendor & client

Customization is the death nell of a SaaS

vendor

Page 18: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... the right move since everybody else is doing it

Is your market ready?Is your organization

ready?

Internal structural, cultural, & financial challenges can kill a

SaaS business before it starts

Market culture, laws/governance, and mindset must be

aligned

Page 19: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved

SaaS is not... a ticket to easy success with the right checklists

There is no silver bullet

Might be good at 60k foot level

Blanket statements about different

businesses in different markets are usually

not valid

Every company & market is different

Page 20: Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

Get the detailed guide to the7 SaaS Revenue Streams with examples:

http://saasrevenue.com/7streams.html

http://saasrevenue.com

If this is a SaaS Revenue Model emergencyput down the mouse and call us:

(972) 200-9317