The performance and productivity of a global organization is highly dependent on the cultural awareness of its employees. The impact of cultural awareness training is not limited to enhancing the skills associated with successfully managing across cultures, it has many other organizational benefits, including reduced attrition and increased trust. These benefits and more are explored in this TMA World presentation. For more information on cross cultural training and other skills you and your organization need to thrive in the borderless workplace, contact us today: [email protected]
Citation preview
1. How cross-cultural training can improve the productivity of
an organization
2. 2 How cross-cultural training can improve the productivity
of an organization Transnational Management Associates Ltd. All
Rights Reserved. Numerous studies in the last five years have
discovered that lack of cross-cultural understanding can severely
hinder company performance particularly in areas such as
outsourcing, integration and employee retention.
3. 3 Two critical questions are pivotal to underlining the need
for 1 Why should my company invest in soft skills, such as cultural
awareness training? 2 What are the benefits in productivity gained
by implementing cross-cultural training? corporate cross-cultural
training Transnational Management Associates Ltd. All Rights
Reserved.
4. 4 1 Why should my company invest in soft skills, such as
cultural SIMPLE ANSWER Global diversity and borderless working are
here to stay. awareness training? Different communication styles
within and across global teams; different decision making styles;
different attitudes to managing conflict; building trust virtually
across cultural borders these are just some of the main challenge
factors reminding us that this soft skill is one of the hardest
skills to master! Transnational Management Associates Ltd. All
Rights Reserved.
5. 5 2 What are the benefits in productivity gained by
implementing cross-cultural training? Transnational Management
Associates Ltd. All Rights Reserved.
6. 6 Leveraging diversity Transnational Management Associates
Ltd. All Rights Reserved. Culturally sensitive decision makers are
able to recognize the potential of all employees across a diverse
spectrum of styles and skills.
7. 7 People will learn about themselves Transnational
Management Associates Ltd. All Rights Reserved. Cross-cultural
training deepens self-awareness and causes us to challenge our own
mindsets and preconceptions of others. We learn about others
through self-learning.
8. 8 Platforms of Trust Transnational Management Associates
Ltd. All Rights Reserved. The more we can develop trust across
borders, the more authentic relationships will become. This enables
greater degrees of collaboration and promotes a more productive
workplace.
9. 9 Unlocking creativity Transnational Management Associates
Ltd. All Rights Reserved. Cross-cultural training addresses
problems in the workplace at a very different angle to most
traditional methods.
10. 10 Unlocking creativity Transnational Management Associates
Ltd. All Rights Reserved. By learning about the hidden factors
behind behaviours and by increasing our range of creative
strategies to deal with difference, people are more able to adopt
this enquiring, open-mindedness when dealing with other types of
challenge.
11. 11 Reduce attrition Cross-cultural training enhances
interpersonal skills and increases peoples ability to be effective
global leaders. Transnational Management Associates Ltd. All Rights
Reserved.
12. 12 Reduce attrition Transnational Management Associates
Ltd. All Rights Reserved. Individuals who demonstrate effective
communication skills across cultures are much more likely to
motivate others and be able to lead with influence.
13. 13 Reduce attrition Talented employees are ignited by and
want to work with, talented colleagues and bosses. Transnational
Management Associates Ltd. All Rights Reserved.
14. 14 About Us Webinar Twitter Blog Viewpoints and articles
Publications Written by Terence Brake, Director of Learning &
Innovation at TMA World. Visit www.tmaworld.com/insights to
discover the latest thinking from our experts on global,
collaborative, cross-cultural and virtual working. There youll find
links to our: Our new Borderless Working e-book series Above all
wed like to hear from you directly, so please dont hesitate to send
any comments, questions or feedback to us at:
[email protected] Transnational Management Associates Ltd. All
Rights Reserved.