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A SHRM Perspective
Prepared by: Abhik Tushar Das (20104001) Ajay Cecil (20104002) Anand Singh (20104003)
15Months EMBA at SPM/PDPU, Gandhinagar.(www.spm.pdpu.ac.in)
In simple terms, training and development refers to the imparting of specific skills, abilities and knowledge to an employee
It is any attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning
The need for training & development or increasing skills and knowledge is determined by the employee’s performance deficiency
Training & Development need = Standard performance – Actual performance
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Develop the competences of employees and improve their performance
Help people to grow within the organization in order to meet its future needs for human resource internally
Reduce the learning time for new employees to ensure that they become fully competent as quickly and economically as possible.
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Training & Development offers competitive advantage to a firm by;
removing performance deficiencies
making employees stay long
meeting future employee needs.
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M/s Hypothetical EPC company
Shortage of experienced personnel
Falling behind in project deadlines
Overshooting the budget
Increase in attrition rate
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Profitability through quality delivered on time
Skills: Coordination, Project Management , Execution, Domain
knowledge
Primary skills: Project planning, scheduling, quality management basics
Secondary skills: Leadership, Negotiation, Interpersonal skills
Courses available: Project Scheduling, Budgeting, Costing, PS Next (Project
Planning), Leadership (MDP’s)
By evaluation and by performance as an assistant to Project Manager.
AutoCAD, Project planning, Project softwares. Basic project management,
quality assurance, inter-personal skills, communication skills
Training Need Analysis
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KSA Knowledge of project mgmt and quality assurance programs
Well versed in project mgmt software Primavera
Ability to lead project team and team development
TDR Draft team status report and submit to project manager
Conduct regular reviews of project status and timelines
Create agenda and facilitate regular sub team meetings
T3 Team Lead
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KSA Experienced in project mgmt, process development & execution
Plan, execute and finalize projects as per budget
Ability to effectively prioritize and execute tasks under pressure
TDR Define project scope, goals and deliverables
Develop full scale project plan and execution timeline
Handle progress report, documentation and project proposals
T4 Project Manager
Group or organizational Analysis Individual Analysis
Organizational goals and objective
Personnel/skill invention
Efficiency indices
MBO or work planning systems
Customer survey/satisfaction data
Consideration of current and
projected changes
Performance appraisal
Work sampling
Interviews
Questionnaires
Attitude survey
Training progress
Rating scales
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Identify ASK of Team Lead and Project
Manager
Identify the gaps between the two
functional positions
Fill in gaps of the existing ASK of Team
Lead and required TDR for the Project
Manager
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Aptitude
• Arithmetic, probability, statistics, etc
• Charts, graphs & tables
Technical
• Equipment operating principles and manuals
• ANSI, ASME equipment and material standards
• ISO 9000 quality management standards
Managerial
• Determine verbal skills
• Judge oral communication skills
• Test understanding of language
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There is a skill gap between Team Lead and
Project Manager
Being Hardcore technical expert Team Lead is
lacking management skills
Project Manager is lacking domain knowledge
High attrition rate due to less opportunity to
grow (plateau effect)
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Graduate Trainee
01 year
Project Engineer
03 years
Team Lead
05 years
Project Manager
10+ years
Te
am
Le
ad
Simulation methods
(PS Next)
MDP courses
Soft Skill training
Pro
jec
t M
an
ag
er Technical short-term
courses
Training about the internal processes
Refresher courses in Behavarioul sciences
Training about managing conflicts
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Schedule:
Weekend courses
Delivery:
Off the Job
Classroom, Lectures, Case studies
Team Lead Schedule:
2hours on the job with subordinates
Conferences as and when arranged
Delivery:
On the Job
Conferences/ Seminars, Management games, Role play
Project Manager
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Feedback: To asses the Trainees reaction on the basis of a structured Questionnaire
Learning: To asses the delivery of the course in terms of goal achievement by Questionnaire
Behaviour: Manager/ Customer feedback
ROI: Measure the efficacy through Project deliverables
PRE-TRAINING POST-TRAINING
Skill-gap between Team Lead
and Project Manager
Team Lead lacked
Management skills
Project Manager lacks domain
knowledge
High attrition rates among
Team Leads resulting in
recruitment of new Managers
Both Team Lead and Project Manager are on the same knowledge platform
Team Lead appreciates the work of Project Manager
Project Manager is aware of the functional problems faced by his Team Lead
Increased career aspirations have stemmed Attrition rates.
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