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Telecommunication Technology Consultant
• SUARL
• Founded in January 2011
• Telecommunication Consulting Services
* Telecom Expense Management
• Founder / Manager: Tarak Moalla
Tarak Moalla
• 22 years of experience in Telecommunications
• 3 years as PBX Installer (TAT in Sfax)
• 7 years as Telecom specialist (BG Tunisia )
• 12 years as Telecom field engineer ( USA Embassy)
• Various telecom systems Installation and Maintenance
• Design of new solutions
• Telecommunication platform management (usage,
budget, inventories etc.…)
Telecom Expense Management
It’s a management process that join financial knowledge to
Telecommunication expertise in order to
- Enhance the telecommunication platform performances
- Enhance the network visibility
- Reduce the cost
An important and growing budget
Telecom
IT
Telecom
Share of
Telecommunication in
the IT budget
Trend of
Telecommunication and IT
costs
Others
Telecommunications Elements
WAN
LANFix
Mobile
Others
Data
Telecommunications
Voice
Others(Audio/Video
conf, pagers, calling
cards…)
Fix
20%
Mobile
35%
5%
LAN
15%
WAN
25%
The costs break down into
Usage
Services
Hardware
Cost breakdown : Voice
Voice mail
PBX Maint
Operators
IMAC
PBX Hardware
Terminals
Fax
Wireless phones
Wired phones
Installation Cost
Royalties
Various Usage
Local
International
Fixe - mobile
AVS Calls
National
Car Kit
Accessories
Telephone
Mobile Internet
Services
Hardware
Usage
Services
Hardware
Usage
Radios Systems
Audio conf.
Video conf.
Call Centre
Scratch Carts
Mobile
Voice
Fix
Others
Telecommunications
Usage
Services
Hardware
National
International
Roaming
SMS
SIM Cost
Minimum of billing
Various usage
Extra Net
Cost breakdown: DATA
Support niv. 2
Monitoring
IMAC
Maintenance
Hubs
Firewalls
Switches
Cabling
End user Wkstation
IP router
Non IP router
National
International
Frame relay
RNIS
Non IP
Ligne LS
VPN Internet
ADSL
Frame relay
RNIS
Non IP
Lignes LS
Monitoring
Maintenance
Support Lev. 1
IMAC
RAS
Internet Access
Appli. Distrib.
SecurityEncryption
Firewalls
Data WAN
Telecommunications
LAN
Services
Material
Usage
Services
Material
Usage
Services
Material
Usage = 80% of the cost
80%
Usage / Services / Material
5%
15%
Material
Telecom
Others
Services
Usage
A Process That respect
5 fundamental principles
• Principle 1 : Usage Management
• Principle 2 : Architecture Modernization
• Principle 3 : Streamline Procurement
• Principle 4 : Ensure transparency in the usage and costs
• Principle 5 : Establish appropriate governance mechanisms
Example of approach
(usage)
Voice
• Nationale calls vs. internationales
• Fixe – mobile Calls
• Special Services
• internet Access / intranet
• e-mail Volume
• Nomad Access
• Limited bandwidth
• prioritization of applications
Note: We provide recommendations and is up to IT dept. to implement it
Manage
the Access
to services
• Bill Audit
• Audit of non used resources Audit
Information
• Bills Audit
• Audit of non used resources
• Centralized Reporting • Reporting by entity, line of
service, groups and even by
individuals
Data
What we can do for you?
Evaluation StudyPhase 1
Recommendations Phase 2
ImplementationPhase 3
MonitoringPhase 4
Time frames?
• Phase 1: From one week to two Months *
• Phase 2: From one week to two Months *
• Phase 3: From one week to two Months *
• Phase 4: From the implementation, consider two years of
monitoring and refining of solutions.
* The time depend on the complexity of the network, availability of the information and other difficulties
How much ?
• TTC offers three formulas based on Contingency fee
(If we don’t save you money We don’t get paid)
Please contact us for more Info
Thanks for your attention
www.TTC.tn
Tarak Moalla
Tel: (+216) 98251028
Email: [email protected]
Address: 129 Av. De la liberté, 1001 Tunis