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Turn Insights into Action: Social Media, SEO, and Your Website

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Now more than ever associations and non-profit organizations look to online marketing efforts to reach their prospects and customers. This session will tap into the combined power of social media, search engine optimization (SEO) and website analytics. Use this super-power concept to learn more about your community, target marketing efforts in the right direction and advance your mission. Attendees will gain actionable guidance on how a comprehensive online strategy can grow engagement. Let’s find the lurkers, convert them to evangelists and promote brand ambassadors!

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Page 1: Turn Insights into Action: Social Media, SEO, and Your Website
Page 2: Turn Insights into Action: Social Media, SEO, and Your Website

Turn Insights into Action:

Social Media, SEO, &

Your WebsiteBy John Foley, Jr.

Page 3: Turn Insights into Action: Social Media, SEO, and Your Website

First… THANK YOU!

• For Being Here!

• For Being Willing to Learn and Engage!

• For Liking My Boston Accent!

Page 4: Turn Insights into Action: Social Media, SEO, and Your Website

Today’s Overview

• Brief Introductions

• The Marketing Landscape

• Steps for Finding Social Media Success

• Your Website: From a Static Brochure to a Sales Tool

• SEO: Getting Found to Make Sales

• Final Thoughts and Questions

Page 5: Turn Insights into Action: Social Media, SEO, and Your Website

BRIEF INTRODUCTIONSBrief Introductions

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• Grow Socially, Inc. – Online Marketing/Social Media– Plan, Manage, Execute and

Measure

• interlinkONE– Enterprise Marketing

Management Software– Plan, build, manage, execute and

measure all marketing activities

Intro: John Foley, Jr.

I love Mar(H)keting!

Page 7: Turn Insights into Action: Social Media, SEO, and Your Website

• Jetsetter Status on FourSquare

• Ranked #16 as a Top CMO on Twitter in 2012

• 2nd runner up for this year’s B2B Twitterer of the Year Award for the B2B “Boss Tweet” Personality Category

• One of the 50 most influential people in Sales Lead Management by SLMA in 2012

Accolades

Page 8: Turn Insights into Action: Social Media, SEO, and Your Website

Printers - Business Transformation

Mailers, Fulfillment Providers- Business Transformation

All Businesses- Untethered

Communications

The Books

Page 9: Turn Insights into Action: Social Media, SEO, and Your Website

Keep Your Phone On!• Feel free to Tweet, Post, Update,

Email, take notes, photos, and more!

@JohnFoleyJr#HUGSF12

Page 10: Turn Insights into Action: Social Media, SEO, and Your Website

THE MARKETING LANDSCAPEThe Marketing Landscape

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Marketing Used to Be “Easier”!

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Online Marketing StatisticsOne Billion Users on Facebook

NOTE: As of July 2012: http://www.mediabistro.com/alltwitter/social-media-users_b22556and http://searchengineland.com

400 Million Tweets Sent Per Day

72+ Hours of Video Uploaded every minute

170 million users

19 million users… and it’s addictive!

80 million users… and sold for $1 billion!

2 million searches per minute

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The Keys to Online Marketing: Inbound Marketing!

http://en.wikipedia.org/wiki/Inbound_marketing

“Inbound marketing is a marketing strategy that focuses on attracting prospective customers by offering useful information.”

Page 14: Turn Insights into Action: Social Media, SEO, and Your Website

REMEMBER: WEBSITE IS HOME BASE!

Integrating content creation, distribution, customer engagement, and measurement of your marketing efforts

can increase campaign effectiveness.

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Inbound Goal: Drive INQUIRIES!

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STEPS FOR FINDINGSOCIAL MEDIA SUCCESS

How YOU Can FindSocial Media Success

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How do you view Social Media?

• Community• Conversation• Networking• Marketing• Relationships• Customer Service• Immediate Information• Platform

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Get Noticed

Integrated Multi-Channel MarketingAction - Publish - Engage - Converse - Share -

Social Media - Blogging - Analytics - Content Mgmt - SEO

Start with MKTG Plan

Product?Service?Asset?

Optimize / Social FriendlyeNewsletter Sign-Ups

White PapersOffersEmailsPollsBlogs

Landing Pages

Engage and

Nurture

Engage and

Nurture

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Plan! Strategy before Tactics!

Step 1: Describe the Business, Service, Solution

Step 2: Business, Service, Solution Goal

Step 3: Where Is the Audience Cyclically?

Step 4: How Does the Audience Use Social Media?

Step 5: The Keywords/Keyword List/Keyword Storyboard

Step 6: How Will You Humanize the Brand

Step 7: Content Resource and Distribution Strategy

Step 8: How Will You Measure Success?

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More than PR! Focus on Conversations

• Twitter– Hashtags– Retweets– Twitter Chats

• Facebook:– Questions/Polls– Invite Comments!

• Higher Logic Member Community– Groups– Discussions

• Blog

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How to Measure Success?

• How many – Downloads– eNewsletter Sign-Ups– Blog Comments– Questions– Shared Links– Re-Tweets– Followers– Site Traffic

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COMPANY WEBSITE

Social Media

SEO

DM/Flyer

E-mail

Links

Other

Inbound and Outbound MarketingWork Together

Whitepapers,eBooks

Downloads

eNewsletter Sign-Ups

Comments & Questions on

Blog

Info/Inquiries

Webinar Sign-Ups

100 Visitors

2000 Visitors

800 Visitors

3500 Visitors

CRM

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CASE STUDY: HOW ONE ORGANIZATION FOUND SUCCESS

Case StudyHow One Organization Found

Success with Social Media

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Train to End Stroke: Who Are They

• Train to End Stroke is a fundraising division of the American Stroke Association/American Heart Association.

• Their mission is to raise awareness and funds for the third leading killer in the US – stroke.

• Facebook.com/Train2EndStroke

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Their Goal

Improve recruiting efforts for their Half Marathon in Hawaii

Hesitations Transitions Solutions

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Step 1: Analyze Current Efforts• What we discovered:

– Previous Tactics: One-size fits all campaigns

– Their social media presence was seriously lacking

– They were not actively updating online content

– Their target audience was active on major social networks

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Our Solution

• Develop a Social Media Strategy

• Utilize Related Content and Repurpose Their Content for Online Promotions

• Make Branding More Interactive

• Invest in Social Media Advertising Opportunities to Target Specific Audience

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Improved Graphics with Calls to Action

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The Facebook Page (Before Timeline, of course)

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The Facebook Page (Post-Timeline)

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Generated Word-of-Mouth and REFERRALS

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Targeted Advertisements

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How Facebook Helped: StatsMetric Before After

(as of 6/1/12)

Likes 783

(2 pages combined)

8,009

Recommendations 0 35

People committed to the Hawaii Half

Marathon

19 31

63% increase!!

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Final Results• Received exposure to more than 250,000

NEW people on Facebook

• Remarkable daily interactions due to increased engagement, fans and new page

• Tons of new participants committed to raise well over $150,000! – They raised in excess of $20,000 in the first 2

months that they were actively on Facebook!

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Next… Business Building Tips

• LinkedIn• Facebook• Twitter• YouTube• Foursquare• Pinterest

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LinkedIn Tip: Update your Status!

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LinkedIn Tip: Complete Personal Profile

• Industry & Location

• Current Position

• Past Positions• Education• Skills• Photos• Connections

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LinkedIn: Company Page

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Facebook: Complete Your Profile!

• Utilize About Message, Photos, & More!

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Facebook: Share Variety of ContentDiscounts / Themes

Tips/Recaps

Fan Showcase!

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Facebook Advertisements

Target Facebook Usersto Reach Your Audience!

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Twitter: Personal & Company Pages

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Twitter: Advanced Search Feature

https://twitter.com/search-advanced

Use the Search Feature to Monitor:

• Events• Customers• Industry Hot Topics• Competitors• And more!

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Find People with FollowerWonk

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YouTube: Tips for Success

• Feature variety of employees, mix up the tone

• Experiment with different backdrops, scenes, etc.

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Pinterest: Hype or Goal-Achiever?

Visually tell the story of your brand!

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Don’t Forget! Align Tactics with GoalsTactic Goal Key StepsFacebook Fan page Increase awareness of

services, generate leadsPost once a day; Custom Tab for demo registration

Twitter company page Become a thought leader, provide support

Post multiple times daily; share marketing-related news; active listening

YouTube Profile Humanize brand; create demand

Film weekly video of employee(s); create screencasts of customer successes

Pinterest Drive website traffic! Create boards to highlight portfolio work

Page 48: Turn Insights into Action: Social Media, SEO, and Your Website

YOUR WEBSITE: FROM A STATIC BROCHURE TO A SALES TOOL

Your Website: From a Static Brochure to a Sales Tool

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Problems with Many Websites• They are not updated

frequently enough.

• The graphics, product & services listings, and text do not accurately reflect a brand’s mission statement.

• They are not generating leads.

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How To Improve Your Website

• Let’s take a look at 5 ways that you can improve your website to reach business goals and objectives!

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#1: Speak to Your Target Audience!Make a list of keywords – and use them!

• What benefits your target audience?

• What value do you bring?

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#2: Review The Change Process• What is the Process for

Making Changes & Adding Content?

• Do you always need IT (in-house or outsourced) involvement?

• If so, consider making a change – CMS, different host provider.

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#3: Engagement/interactiveAdd Lead Generation Forms

• How many leads does your website today?

• If it’s not enough, embed more lead-generation forms!

• Add calls-to-action to all pages!

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#4: Create a Mobile Version• Do visitors have to tap,

zoom, scroll?

• Is there Flash?

• How long is loading time?

• Build a mobile website today!

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#5: Responsive Web Design

Free White Paper on Responsive Web Design!http://ilnk.me/RWD101

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SEO:GETTING FOUND TO MAKE SALES

SEO:Getting Found to Make Sales

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What is Search Engine Optimization?

• Getting found!

• Using specified keywords

• Consistently updating your content

• Using links to and from other pages and websites

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Keyword Usage• Build a well-researched list

of keywords• Incorporate in your content:

– Page Titles (H1, H2 tags)– Website copy– Meta description– Image Names (Alt tags)

• Use throughout all content distribution

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Content Rules!• Google rewards fresh content

--- update your website regularly!

• Create & provide content that informs, helps, and interests your audience!

• Best way to do this: start blogging.

• YouTube?

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Inbound Links

• You want: inbound links from high-authority sites (trusted, popular, PR, etc.) with relevant content.

• How do you get them?– Create share-worthy & timely content!– Ask! Link-exchange– Comment on other blogs– Increase PR strategy and efforts

Page 61: Turn Insights into Action: Social Media, SEO, and Your Website

Blogs: Crucial to SEO Success• Humanizing• Improves SEO

– Keywords– Links – Updated Information

• Give Expertise• Updates on Company

Activities• Sharing Information

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Be Ready for Mobile Searches with a Mobile Website!

• Present mobile content that is important to visitors on smartphones and tablets.

• Tip: http://iFlyMobi.com!!!

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You Tube

YouTube: The Monster Search Engine You Shouldn’t Ignore!

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Measure Your Success!

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FINAL THOUGHTS AND QUESTIONSFinal Thoughts and Questions

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Success Dependson All of These Items!

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Wrap Up• Start with a Plan• Create a Online

Marketing Strategy• Incorporate Your Social

Media, SEO and Website

• Measure the Results!

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Resources for You

• Free White Paper on Inbound Marketing!• http://InboundMarketingWhitePaper.com

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More Resources for You

• http://GrowSocially.com

• http://interlinkONE.com

• http://iFlyMobi.com

• http://Twitter.com/GrowSocially

Page 70: Turn Insights into Action: Social Media, SEO, and Your Website

Contact Grow Socially

[email protected]

• 1.800.948.0113

• Twitter.com/GrowSocially

• http://GrowSocially.com

Page 71: Turn Insights into Action: Social Media, SEO, and Your Website

Q & A / Contact Me!:http://ilink.me/JR

iFlyMobi.com

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