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Ticketing and Social Media. A service provider point of view. Felix Haas, CEO, amiando AG

UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

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Ticketing and Social Media. A service provider point of view By: Felix Haas, CEO & Co-Founder, amiando AG, Munich, Germany

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Page 1: UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

Ticketing and Social Media.

A service provider point of view. Felix Haas, CEO, amiando AG

Page 2: UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

Who are we?

amiando is Europe’s leading self-service platform for professional online event

organization.

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amiando is an international company, which has been awarded Technology Pioneer by the World Economic Forum Founded in December 2006

6 Founders

31 Employees

Self-Service event ticketing and registrations

Core Market: Europe

Four Language Version: EN, DE, FR, ES, 15+ currencies, worldwide active

Winner CeBIT Innovator‘s Pitch

2008 „The most innovative 25 European Start-Ups

Page 4: UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

amiando‘s Product: On-Demand Ticketing System

Invoicing & Weekly Reporting

Ticket Shop set up: 100% on-demand1 Participants pay by credit

card, debit card, PayPal, invoice…

2 Tickets are sent out by amiando(e-ticket, paper ticket, badges…)

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Tickets are checked at the door with amiando‘s downloadable„easyEntry“ software (free)

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Money is transferred to the organizer5

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Tens of thousands of event organizers use amiando for a broad range of event types in various industries

Conferences NGOs/CharityCorporate Events

Universities

Page 6: UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

So what‘s in it with Social Media

from a Ticketing perspective?

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1. Promotion

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Your audience is on

social networks or will be within the next

months.

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Twitter – Realtime conversation

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Social media is perfect for targeted event promotion

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amiando ViralTickets, the first automated event referral ticketing system on the internet.• Viral spreading of ticket sales and registrations• Automated incentive system with discounts and kickbacks

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Event recommendations

Event sharing between trusted peers (friends, business contacts)

Incentiviced event recommendations

Your participants do the marketing for you in their respective environment

Examples for social media event promotion

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But there is more that Social Media

gives to Events beside promotion.

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- See who of my facebook, linkedin, etc. contacts is there

- Schedule meetings

- Broadcast content, opinions and friends to people not

attending

During the Event.

Before the Event.- See who of my facebook, linkedin, etc. contacts is

coming

- Discover new contacts upfront

After the Event.- Manage contacts

- Send messages, follow up‘s, stay in contact

Page 18: UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

Before the event

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Before the event

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During the event

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Before the Event. During the Event. After the

Event.

SOCIAL MEDIA FOSTERS

PARTICIPANT ENGAGEMENT

Page 22: UFI Focus Meeting on Social Media - Paris 2010 - Felix Haas

Thank you!

[email protected]