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Customer RetentionTHE EVENTS HIGH EXPERIENCE
S IMRAN DHAL IWALDIRECTOR, SALES & MARKETING
Events HighAn event discovery, listing & ticketing
platform
Live in 4 citiesDelhi, Mumbai
Bangalore, Chennai
Helps people find amazing events by
bringing all events happening in
the city at one place
5000+ organizerson-boarded
Raised funding from Axilor Ventures
Selected as one of the top 50 ventures in India by Startup 50
Awards
Customer Retention
Build Relationships
Build RelationshipsIt is the number 1
reason we win deals
Let them speakListen to their
stories
Provide awesome support Stay in Touch
Customer Retention
Build Relationships
Go the Extra Mile
Go the Extra MileNothing can beat
meeting in person
Evolve – your strategy & your
product
Be there when they need you
Give something that the customer values
Customer Retention
Build Relationships
Go the Extra Mile
Honesty & Integrity
Honesty and IntegrityBe transparent –
alwaysBe genuine, Be passionate – it
shows
Walk away from a deal
Honour your commitments
Customer Retention
Honesty & Integrity
Build Relationships
Communicate
Go the Extra Mile
CommunicateTell when things
go badOver communicate
Share the smaller joys Be patient
