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Copyright © 2004 Pearson Education, Inc. Slide 6-1
Business Organization & systems
Supreet Wahee
BBA –1
Copyright © 2004 Pearson Education, Inc. Slide 6-2
What is today about ?
Getting around
( Self Introduction Exercise)Name
School
Career Aspirations
An adjective that describes you starting from the first alphabet of your name
Ground rules
Ground Rules
Ground Rules
Enjoy Learnin
g
Copyright © 2004 Pearson Education, Inc. Slide 6-5
Unit 1
Nature of Business
Learning Objectives• Introduction• Economic & Non-economic Activities• Concept of Business • Comparison between Business ,Profession ,Employment • Nature & characteristics of Business • Scope of Business• Objectives of a Business System• Structure of Business • Requisites of success in Modern Business • Qualities of successful businessman
Copyright © 2004 Pearson Education, Inc. Slide 6-7
Overview
Business
Human Activities and Business
All human activities are broadly divided into two categories:
(i) economic activities (ii) non-economic activities.
The work of a farmer, manufacturer, teacher, doctor, trader etc. are someexamples of economic activities.
They are primarily concerned with the production, distribution and consumption of goods and services
Economic activities are undertaken to earn one’s living and for theproduction of wealth.
Besides economic activities, people also undertake a number of activities formental satisfaction. They engage in charitable work, practice religion, undertakerecreational activities and also do many things out of love for others or outof patriotic feelings. These activities are known as non-economic activities.
these activities are undertaken not for any material reward or gain but forone’s happiness, pleasure or satisfaction which can not be measured in termsof money.
Distinction between economic and non-economic activities
Economic Non-economic
Economic activities are motivated by economic gain
Non-economic activities are motivated by a desire to achieve mental satisfaction or happiness.
Monetary gain is expected from economic activities
There is no such satisfaction from non-economic activities
Economic activities lead to creation of wealth.
Non-economic activities lead to personal satisfaction.
What is Business?
• Wheeler –”An institution organized and operated to provide goods & services to the society under the incentive of private gain”
• L.H Haney “Business may be defined as human activities directed towards providing or acquiring wealth through buying and selling good”
• Economic system in which goods and services are exchanged for one another or money, on the basis of their perceived worth.
• Every business requires some form of investment and a sufficient number of customers to whom its output can be sold at profit on a consistent basis.
• A commercial activity engaged in as means of live hood or profit or an entity which engages in such activities
Understanding The Business SystemOld concept of Business:
The exclusive objective of business in those was maximization of profit at any cost
Business begin merely as an as an institution for the purpose of making money
As long as one made money and kept himself out of jail he was considered as
successful
He felt no particular obligation and acknowledged no responsibility to the community
He being the owner of business thought he had perfect right to do what he pleased
New concept of Business:
The modern business enterprise is social & economic institution .It does not exist in a vacuum .
Business by itself is not an end but a means to achieve an end ,a means to achieve public welfare
Profit alone is no longer the main objective of business now .
The objective of business is to create customer .The customer is the master and to serve him well is the only purpose of business
Business cannot survive without customers
Modern business aims at profit through business
Types of Economic Activities
When a person is regularly engaged in a particular economic activity, it is known as his or her occupation or vocation. Occupations may be classified into three categories —
(i) Business,
(ii) Profession and
(iii) Employment (Service).
Concept of Profession & employment
Profession: A profession may be defined as an occupation which involves the rendering of personal services of a specialized nature ,based on professional knowledge ,education and training such as services rendered by physicians ,lawyers ,auditors etc .
Employment Service or employment involve working under a contract of employment for or under someone known as the employer in return for wages or salary .
Comparison Between Business, Profession ,Employment
Nature or characteristics of Business
1. Sale ,Transfer or Exchange for satisfaction of Human Needs
2. Dealings in Goods & services
3. Continuity in Dealings
4. Profit Motive
5. Risk or Uncertainty
6. Creation of Utilities
7. Economic Activity
Nature of BusinessThe nature of business is best understood on the basis of its characteristics
or features which are as follows:
1. Business is an economic activity
2. It includes the activities of production or purchase and distribution.
3. It deals in goods and services.
4. It implies regularity of transactions.
5. It aims at earning profits through the satisfaction of human wants.
6. It involves risk; it is not certain that adequate profit will be earned.
7. It creates utilities.
8. It serves a social purpose by improving people’s standard of living.
Objectives of Business - Meaning
Business objectives are something which a business organization wants to achieve or accomplish over a specified period of time.
These may be to earn profit for its growth and development, to provide quality goods to its customers, to protect the environment etc.
These are the objectives of business.
Classification of Objectives of Business
Classification of Objectives of Business
Economic Objectives
Economic objectives of business refer to the objective of earning profit and also
other objectives that are necessary to be pursued to achieve the profit
objective, which include, creation of customers, regular innovations and best
possible use of available resources.
i. Profit earning
Profit is the lifeblood of business, without which no business can survive in a
competitive market .Infact profit making is the primary objective for which a
business unit is brought into existence.
Profits must be earned to ensure the survival of business, its growth and
expansion over time.
Profits help businessmen not only to earn their living but also to expand their
business activities by reinvesting a part of the profits.
In order to achieve this primary objective, certain other objectives are also
necessary to be pursued by business, which are as follows:
a) Creation of customers
A business unit cannot survive unless there are customers to buy the products and services.
Again a businessman can earn profits only when he/she provides quality goods and services at a
reasonable price. For this it needs to attract more customers for its existing as well as new
products. This is achieved with the help of various marketing activities.
b) Regular innovations
Innovation means changes, which bring about improvement in products, process of production and
distribution of goods.
Business units, through innovation, are able to reduce cost by adopting better methods of
production and also increase their sales by attracting more customers because of improved
products. Reduction in cost and increase in sales gives more profit to the businessman. Use of power-looms
in place of handlooms, use of tractors in place of hand implements in farms etc. are all the results of innovation.
c) Best possible use of resources
As you know, to run any business you must have sufficient capital or funds.
The amount of capital may be used to buy machinery, raw materials, employ
men and have cash to meet day-to-day expenses.
Thus, business activities require various resources like men, materials, money
and machines.
The availability of these resources is usually limited. Thus, every business
should try to make the best possible use of these resources.
This objective can be achieved by employing efficient workers, making full use
of machines and minimizing wastage of raw materials.
Quick checkGiven below are some statements relating to the economic objectives of business.
Some statements are true and some are false. Identify the true statements:
i Creation of demand for goods is the primary objective of business.
ii. Profits are expected to be earned by businessmen in proportion to the amount
of capital invested in business.
iii. It is not always necessary for businessmen to make the best possible use of
materials.
iv. Businessmen should use profits earned from the business only for their own
living.
v. Generation of employment is the primary economic objective of business.
Social Objectives
Social objectives are those objectives of business, which are desired to be
achieved for the benefit of the society.
Since business operates in a society by utilizing its scarce resources, the
society expects something in return for its welfare. No activity of the business
should be aimed at giving any kind of trouble to the society. If business
activities lead to socially harmful effects, there is bound to be public reaction
against the business sooner or later.
Social objectives of business include production and supply of quality goods
and services, adoption of fair trade practices and contribution to the general
welfare of society and provision of welfare amenities.
i. Production and supply of quality goods and services
Since the business utilizes the various resources of the society, the society
expects to get quality goods and services from the business.
The objective of business should be to produce better quality goods and
supply them at the right time and at a right price. It is not desirable on the part
of the businessman to supply adulterated or inferior goods which cause
injuries to the customers.
They should charge the price according to the quality of the goods and
services provided to the society.
Again, the customers also expect timely supply of all their requirements. So it
is important for every business to supply those goods and services on a
regular basis.
ii. Adoption of fair trade practices
In every society, activities such as black-marketing and over-charging are considered
undesirable.
Besides, misleading advertisements often give a false impression about the quality of
products. Such advertisements deceive the customers and the businessmen use them for
the sake of making large profits. This is an unfair trade practice.
The business unit must not create artificial scarcity of essential goods or raise prices for
the sake of earning more profits.
All these activities earn a bad name and sometimes make the businessmen liable for
penalty and even imprisonment under the law.
Therefore, the objective of business should be to adopt fair trade practices for the welfare
of the consumers as well as the society.
iii. Contribution to the general welfare of the society
Business units should work for the general welfare and upliftment of the
society. This is possible through running of schools and colleges for better
education, opening of vocational training centers to train the people to earn
their livelihood, establishing hospitals for medical facilities and providing
recreational facilities for the general public like parks, sports complexes etc.
Quick CheckWhich of the following statements relating to social objectives of business are
right and which are wrong?
i) Social objective of business is based on the assumption that what is good for business is also good for society.
ii) Production and supply of quality goods to the consumer is the social objective of business.
iii) Creation of demand for the product is a social objective of business.
iv) Establishment of sports complex for the public is the economic objective of business.
v) Hoarding and black-marketing are considered desirable on the part of business.
Human Objectives
Human objectives refer to the objectives aimed at the well-being as well as
fulfillment of expectations of employees as also of people who are disabled,
handicapped and deprived of proper education and training.
The human objectives of business may thus include economic well-being of
the employees, social and psychological satisfaction of employees and
development of human resources.
i. Economic well being of the employees
In business employees must be provided with fair remuneration and
incentives for performance, benefits of provident fund, pension and other
amenities like medical facilities, housing facilities etc. By this they feel more
satisfied at work and contribute more for the business.
ii. Social and psychological satisfaction of employees
It is the duty of business units to provide social and psychological
satisfaction to their employees.
This is possible by making the job interesting and challenging, putting the
right person in the right job and reducing the monotony of work.
Opportunities for promotion and advancement in career should also be
provided to the employees.
Further, grievances of employees should be given prompt attention and
their suggestions should be considered seriously when decisions are made.
If employees are happy and satisfied they can put their best efforts in work.
iii. Development of human resources
Employees as human beings always want to grow. Their growth requires
proper training as well as development.
Business can prosper if the people employed can improve their skills and
develop their abilities and competencies in course of time.
Thus, it is important that business should arrange training and development
programmes for its Employees.
iv. Well being of socially and economically backward people
Business units being inseparable parts of society should help backward
classes and also people those are physically and mentally challenged. This
can be done in many ways
. For instance, vocational training programme may be arranged to improve
the earning capacity of backward people in the community.
While recruiting it staff, business should give preference to physically and
mentally challenged persons.
Business units can also help and encourage meritorious students by
awarding scholarships for higher studies
Quick CheckBelow are given some statements regarding human objectives of business. State
which of them are “true” and which are “false”:
i. Businessmen should pay proper remuneration which will motivate the workers for work.
ii. Business units should provide social and psychological satisfaction to the employees.
iii. Businessmen should not help disabled persons unless they are employed in business.
iv. Business units should ignore the suggestions given by the employees while taking important decisions.
v. Helping physically handicapped persons in the society is an economic objective of Business.
National Objectives
Being an important part of the country, every business must have the objective
of fulfilling national goals and aspirations.
The goal of the country may be to provide employment opportunity to its citizen,
earn revenue for its exchange, become self-sufficient in production of goods and
services, promote social justice, etc.
Business activities should be conducted keeping these goals of the country in
mind, which may be called national objectives of business. The following are the
national objectives of business.
i. Creation of employment
One of the important national objectives of business is to create opportunities for
gainful employment of people.
This can be achieved by establishing new business units, expanding markets,
widening distribution channels, etc.
ii. Promotion of social justice
As a responsible citizen, a businessman is expected to provide equal opportunities to all
persons with whom he/she deals.
He/She is also expected to provide equal opportunities to all the employees to work and
progress.
Towards this objective special attention must be paid to weaker and backward sections of
the society.
iii. Production according to national priority
Business units should produce and supply goods in accordance with the priorities laid
down in the plans and policies of the Government.
One of the national objectives of business in our country should be to increase the
production and supply of essential goods at reasonable prices.
iv. Contribute to the revenue of the country
The business owners should pay their taxes and dues honestly and regularly.
This will increase the revenue of the government, which can be used for the
development of the nation.
v. Self-sufficiency and Export Promotion
To help the country to become self-reliant, business units have the added
responsibility of restricting import of goods. Besides, every business units should
aim at increasing exports and adding to the foreign exchange reserves of the
country
Quick CheckFill in the blanks with suitable word(s) from those given in brackets:
(i) To produce and distribute essential goods at a reasonable price is a/an _____________
objective of business. (social, national, human)
(ii) To help the country to become self-reliant business units should aim at increasing
________________. (export import, prices)
(iii) Business units should pay taxes honestly and______________.(occasionally, frequently,
regularly)
(iv) Business should provide equal opportunities to all its ________________.(owners,
employers, suppliers)
Global Objectives
Earlier India had a very restricted business relationship with other nations.
There was a very rigid policy for import and export of goods and services.
But, now-a-days due to liberal economic and export–import policy, restrictions
on foreign investments have been largely abolished and duties on imported
goods have been substantially reduced.This change has brought about
increased competition in the market.
Today because of globalization the entire world has become a big market.
Goods produced in one country are readily available in other countries. So, to
face the competition in the global market every business has certain objectives
in mind, which may be called the global objectives.
Let us learn about them.
i. Raise general standard of living
Growth of business activities across national borders makes available quality
goods at reasonable prices all over the world.
The people of one country get to use similar types ofgoods that people in other
countries are using.
This improves the standard of living of people.
ii. Reduce disparities among nations
Business should help to reduce disparities among the rich and poor nations of
the world by expanding its operation.
By way of capital investment in developing as well as underdeveloped countries
it can foster their industrial and economic growth.
iii. Make available globally competitive goods and services
Business should produce goods and services which are globally competitive
and have huge demand in foreign markets.
This will improve the image of the exporting country and also earn more
foreign exchange for the country.
Quick checkMatch the following.
(A) (B)
i. Lower Interest rate a. Political factor
ii. Demand for Packaged Food b. Technological factor
iii. Strike in the factory c. Social factor
iv. New Methods of Production d. Economic factor
Copyright © 2004 Pearson Education, Inc. Slide 6-42
Requisites of Success in Modern Business
& Qualities of a Successful
Businessman
Ingredients of Good Business Scan Pg 1.16 in modern business org and
mngments.a sherlekar
Requisites of Success in Modern Business
Clear –cut Objectives Efficient Business planning Proper Size Location ,and Layout Sound Organization ‘Financial Planning Marketing network Executive Development Dynamic Management Human Relations Research & Development
Qualities of a Successful Businessman Wide Knowledge Initiative Physical energy Foresight Business Morality Dependability & consistency Ability to cooperate Self-Confidence Aptitude for research & Analysis Winning Personality
Besides the above traits, the most important qualities of a businessman are as follows:Initiative and capacity to take prompt decision: Now-a-days, things move very fast and as such the businessman should have the capacity to take initiative and prompt decision.Determination, courage and perseverance: He must have strong will power and determination. He must have courage and perseverance to face the initial and future problems of the business.Intelligence and alertness: The businessman should be alert to his surroundings and he must be aware of the possible changes otherwise he will fail in business. He should be intelligent enough to utilize business opportunities.Quality of leadership: He should have the quality of leadership because today's business require loyalty and co-operation of all employees.Morality and integrity: The businessman should be honest, straight-forward, fair in dealings, dependability, and moral character. If a businessman intends to make money in a dishonest manner, he cannot establish in business for a long period.Training and Education: The businessman should learn the intricacies of modern business through training and education. These are thus essential for a successful businessman.Besides the above qualities, the businessman should posses the qualities of tact, patience, foresight, frankness, common sense and charming.
Qualities Of a successful business Independent Risk bearing Locus of Control , Preservance Positive self concept Analytical ability of mind Sense of Afficacy Openness to feedback & learning from Experience Confronting Uncertainty Interpersonal skills Need to influence others Stress takers Time Orientation Innovators Business communications skills Telescopic Faculty Leadership Business Planning
Significance of Business in Modern SocietyBusiness is an integral part of modern society. It is an organized and systematized activity for
profit.
It is concerned with activities of people working towards a common goal.
The modern society can not exist without business.
The need and importance of business in society can be described as follows:
1. Improvement in standard of living:
Business helps people in general to improve their standard of living.
2. Proper utilization of resources:
It leads to effective utilization of the scarce resources of society.
It provides facility of mass production.
3. Better quality and large variety of goods and services:
It involves production, purchase and sale of goods and services for price. Customer’ satisfaction
is the backbone of modern business.
Services such as supply of water, electricity etc. may be considered highly significant for the
community.
4. Creates utilities:
Business makes goods more useful to satisfy human wants. It adds to products the utilities of
person, time, place, form, knowledge etc. Thus, people are able to satisfy their wants
effectively and economically.
5. Employment opportunities:
It provides employment opportunities to large number of people in society.
6. Workers' welfare
Business organisations these days take care of various welfare activities for workers. They
provide safer and healthier work environment for employees.
Copyright © 2004 Pearson Education, Inc. Slide 6-50
Structure of Business
Business Departments
Accounting
Accounting departments examine and analyze money within the company.
● Management Accounting – Provides accounts for management
● Financial Accounting – Provides accounts for external reports
Human Resources (Personnel)
Human resources hires, fires, administrates, motivates and provides services for employees
● Payroll – Provides salaries for staff
● Recruitment – Recruits new staff
● Training – Trains staff
● Talent Management – In some companies there will be a special department to manage the needs of specialist personnel. e.g. Actors, singers or engineers with specialist skills.
Marketing and Sales
Marketing and sales deal with customers and sell the company's products.
● Sales – Sell the company's products
● New Business – Gets in new customers
● Account Management – Manages existing customers
● Telesales – Sells via the telephone
● Customer service – Provides service after the customer has bought a product
● Strategic Marketing – Plans future marketing
Market Research – Analyses customers wants and needs
● Advertising – Manages advertising and promotions
● Corporate Communications – Provides information to shareholders, customers, employees and other stakeholders
● Public Relations – Deals with the press
Operations
Operations will depend on the type of company. It could be: Production, manufacturing, assembly, design or retail.
Procurement
● Strategic Sourcing – Plans materials and suppliers requirements
● Purchasing – Purchases supplies on a day to day basis
Research and Development
Develop new products
Information Technology
● IT Support – Looks after computers and solves employees' IT problems
● Strategic Information Systems – Plans new technology
● Data Entry – Enters in information
Administration
Deals with paperwork within a company.
Logistics
Deal with transporting resources. Can be supplies, products and internal transfers.
Which Department?Which department would deal with the following:
1. There is something wrong with the accounts computer
2. Management need the latest sales figures
3. There is lead in the toys we manufacture and a reporter is asking questions
4. We need a better phone to compete with Apple's iPhone
5. We need to improve the quality of our Radio adverts
6. We need to ensure that our key design team do not find jobs with our competitors
7. We need to hire more people
8. We need to do the annual accounts
9. We need to find a way to increase sales by 20% over the next three years.
10. We need to find out why customers are not buying our orange paint.
Forms of business organization
Although forms of business ownership vary by jurisdiction, there are several common
forms:
Sole proprietorship: A sole proprietorship is a business owned by one person. The
owner may operate on his or her own or may employ others. The owner of the business
has personal liability of the debts incurred by the business.
Partnership: is a form of business in which two or more people operate for the
common goal which is often making profit. In most forms of partnerships, each partner
has personal liability of the debts incurred by the business. There are three typical
classifications of partnerships: general partnerships, limited partnerships, and limited
liability partnerships.
Corporation: is either a [limited liability ] or unlimited liability entity that has a separate
[legal personality] from its members. A corporation can be organized for-profit or not-
for-profit. A corporation is owned by multiple shareholders and is overseen by a board
of directors, which hires the business's managerial staff. In addition to privately
owned corporate models, there are state-owned corporate models.
Cooperative: Often referred to as a "co-op", a cooperative is a limited liability entity that
can organize for-profit or not-for-profit. A cooperative differs from a corporation in that
it has members, as opposed to shareholders, who share decision-making authority.
Cooperatives are typically classified as either consumer cooperatives or worker
cooperatives. Cooperatives are fundamental to the ideology of economic democracy.
For a country-by-country listing of legally recognized business forms, see Types of
business entity.
Copyright © 2004 Pearson Education, Inc. Slide 6-57
Scope of Business Organization / Classification of Business Activities
Scope Of Business
Classification of Business Activities Industry :is that branch which is concerned with the
production of good & services . the term industry is used to refer to useful things are
extracted from environment and transformed ,processed ,fabricated and multiplied into other products
Commerce :is concerned with the exchange of goods & services with all that is involved buying & selling of goods at any stage in their progress from raw materials to finished good on consumer hands
Primary Industries :Primary businesses and industries are those which extract (i.e. mine, farm, fish or drill) things normally provided by nature, e.g.~ fish from the sea;~ metal from the earth;~ food from the land.They produce raw materials in the form of oil, iron, coal or limestone, which are used to make other products. Also, they may also produce final products such as fish or fruit.
• Extractive Industry :These industries extract or draw out products from natural sources such as earth ,soil ,water ,air etc
• Examples: Farming ,mining ,Hunting ,fishing etc • Genetic Industry :means parentage or hereditary .Genetic Industries are
engaged in multiplying or reproduction of certain species of plants & animals • Example: Cattle breeding farms, poultry farms ,fish farms ,hatcheries &
commercial kernels
• Secondary Industries :Secondary businesses and industries are those involved in manufacturing products. That is, they turn the raw materials produced by the primary industries into things that can be sold and used. e.g.~ metal into cars~ wood into furniture~ wheat into bread
• Manufacturing Industries :these industries are concerned with conversion of raw material & semi finished products into finished products .They create form Utility
• Analytical :The Basic material is analyzed & separated into a number of products .Oil refinery-crude oil is extracted from beneath the earth and is processed into petrol ,diesel ,kerosene ,gasoline ,lubricating oil etc .
• Syntactical: Two or more products mixed together in the manufacturing operations to obtain some new products :example Soap ,cement ,paints ,fertilizers ,cosmetics etc
• Processing: Raw ,materials are processed through a series of manufacturing operations .examples-textile sugar ,steel
• Assembling :various components or parts are brought together to produce finished products
• Manufacture of Radio ,bicycle TV . Watches automobiles etc
• Construction Industries :They are concerned with making of
Buildings ,bridges ,dams ,roads ,canal etc
National & International Business
International business National Business
International business carries out its business activities across the boundaries of the nation
National Business carried out within the boundaries of the nation
International Business faces more problems and complexities in terms polices ,legal and Financial Systems
National Business faces comparatively less problems in these aspects .
Other Challenges in this are the cross cultural & different Market Structures It is not in this case
it is carried out in an unusual conditions like political differences of the countries ,legal aspects that impose certain conditions ,rules and regulations on the conducting of international business
the domestic business activities are free from these restrictions, as they are carried out in the same infrastructure environment and within the same rules & regulations
Formulation of strategies by the organizations performing international business is not an easy task
Formulation of strategies by the organizations performing domestic business is not as difficult .
IB is prone to various risks like -Political ,Exchange rate risk this is free from all these risks
Due too various reasons & decisions IB is very complex This is not as complex
What is a Business SystemA system is an organized or complex whole ,a combination of things or parts forming a complex or unitary whole .
A system is an established arrangement of components which lead to the attainment of particular objectives according to the plan.
A business enterprise is a system consisting of various sub-systems which operate in a balanced ,coordinated and integrated manner to make the whole as a business system
The business system is a subsystem of the national economic system. Its is a combination of all resources ,institutions and organizations ,engaged ,directly or indirectly in production & distribution of goods & services desired by consumers The system includes all sectors viz private ,public ,joint ,cooperative sectors .Thus the business system has two parts :operating Structure & Environmental factors in which the structure operates .The operating structure is the entire group of business organization & enterprisesEnvironmental Factors are economic ,human ,social, political ,technological factors
A business system is an organized or complex or whole, combination of things or parts forming a complex or unitary whole. A business system is an established arrangement of components which leads to the attainment of particular objective according to plan.
On this basis of a business system may be presented as follows: Inputs: consists of human and non-human resources like money,
material, equipment and information. Processing: Consists of production, finance, personnel, marketing,
processing of information and Output: Consists of goods and services, compensation to owners
and employees, meeting societies expenditure Feed back: Consists of (i) If result not acceptable adjust resources -
like better machinery and better management. Above all parts or components must be closely coordinated and
properly integrated, so that the entire system is a unified whole and it can accomplish common objectives as per plan.
Characteristics Of business system
Goal Orientation-directed towards achievement of specific objectives
Creativity-converts resources into useful products
Complexity-consists of innumerable elements and entities
Interdependence-various components are highly interacting and interdependent
Diversity-there is diversity in the range of output ,size ,ownership, location ,organization,
management
Dynamism-the structure & operations of business system are continuously changing due to
changes in its environment
Part of Socio-economic system-Business environment consist of all those economic ,social,
political, legal ,technological and other forces which influence the functioning of business.
Control Mechanism-Control mechanism helps to coordinate the organizational activities and
to respond to environmental opportunities and constraints
THE END
Business as a System If we look at a business as a system ,it may be regarded
as entity functioning in the social ,Economic ,political & cultural environment of a country or even world
The structure of business system consists of subsystems of industry & commerce .These sub systems are made up of various forms of enterprise which are engaged in the production and supply of goods and services to the community.
Each firm or enterprise is itself a system compromising sub-systems like production ,marketing ,financing ,personnel etc .
Each of these functions or systems has its own sub systems .The behavior of the business system as a whole depends on the functioning of and interrelationship among these sub systems .However these sub systems are the direct parts of the business system and these constitute the structure of business .The structure of business being a sub-system of the society is tied up with the environment in which it has to function
Objectives Of business system To convert inputs to outputs through coordinated efforts of all subsystems within the
business system
To formulate the aims and objectives of the business
To ensure the integrated development of business plans and programmes in all the areas
of business
To provide a good basis for the logical and orderly analysis of business activities
To stress on both internal & external linkages of business activities
To ensure good framework for managerial control
To use right information for decision making
To adapt to ever changing environment
To create opportunities for innovation
To provide for effective measurement and control
Organizing a business The major factors affecting how a business Is organized are usually
The size & scope of the business , and its anticipated management &
ownership. Generally a smaller business is more flexible ,while larger business ,or
those with wider ownership or more functional structures, will usually tend to be
organized as partnership or( more commonly) corporations .In addition ,a business
which wishes to raise money on a stock market or to be owned by a wide range of
people will often be required to adopt a specific legal form to do so
The sector and country. Private profit making businesses are different from government owned bodies. In some countries, certain businesses are legally obliged to be organized in certain ways.
Limited liability. Corporations, limited liability partnerships, and other specific types
of business organizations protect their owners or shareholders from business
failure by doing business under a separate legal entity with certain legal protections.
In contrast, unincorporated businesses or persons working on their own are usually
not so protected.
Tax advantages. Different structures are treated differently in tax law, and may
have advantages for this reason.
Disclosure and compliance requirements. Different business structures may be
required to make more or less information public (or reported to relevant
authorities), and may be bound to comply with different rules and regulations.
What is a Business System
A system is a set of parts ,elements or components which are interrelated and which interact with one another and make up the whole. these elements work together on the inputs as to accomplish common objectives ,that is the objective of the entire systemIn simplest form ,
*An environment *An Input *A processing Unit *Feedback *An output
A business organization can be regarded as an open adhesive system with its environment acting as a supra –system.
Copyright © 2004 Pearson Education, Inc. Slide 6-80
A Quick Check
Qualities Of a successful business
Business Ability For the success of any business it is essential that a businessman must possess
the sounds knowledge of market, product, technological development, scientific .inventions, innovation, organization and business laws. It requires an ability to initiate, direct and control, and even more important, the capacity to win and hold the respect and loyalty of fellow workers. It permits the businessman to work efficiently for the prosperity of his business. This type of quality depends first on temperament and second on training.
Financial AbilityFinance is an important factor for successful operation of the business. Without
adequate finance no business can smoothly run. So a businessman must possess good financial position. The larger the amount of capital, the larger is the size of business and larger the volume
Qualities Of a successful businessman
. Good Appearance This is a prominent quality required in a businessman. It help him much to win the
opinion of the public. Good appearance is a rare quality and depends on a combination of many other qualities of head and heart. It is the capacity of attracting and influencing other people without conscious effort. A businessman with sound personality can easily win the confidence of his prospect and convince him about his point of view.
of profit.
Spirit to Co-OperateThis businessman shall be a good Co-operator, and so a good businessman. He must be able
to compromise adjust, adapt, and be willing to admit that his judgment may on occasions be wrong. Besides he must be temperamentally fitted to exercise a divided authority.
Well BalancedA businessman must be a well balanced man of talent. He must have a consistent mind for
clearness, steadiness and firmness in his dealings with others. He must never be prey to moods, by being of complacent temper today.
Sincerity and HonestyA businessman should be sincere and honest in his business activities. His own and the form's
reputation depends on honesty. This honesty and sincerity which goes with it are attributes of the businessman at his best. Honesty with him is not only the best policy but also the best practice.
Enthusiasms The next quality without which no one should consider a profession as a I businessman, is
enthusiasm for his activities, for an unsettled life, and for long hours and for the people who is going to meet. Then the knowledge of product, knowledge of the marketing conditions and knowledge of the prospect to enthusiasm and you have unbeatable combination.
DependabilityThe successful businessman should have the capacity of dependability. He should use every
effort to hold it constant and dependable, so that those who work under it know what to expect as it remains unfluctuating from day today. It keep him much to win the heart of both customers and workers.
Courtesy Courtesy is to business what oil is to machinery. It costs nothing but wins a reputation. So
businessman has to win the heart of everyone with his polite manners. Every one cannot know how may down is head before the polite and courteous businessman.
AlertnessA businessman must be alert to the opportunities surrounding his business. He must keep in
touch with the world, and not keep himself to himself. He should move about and see what is going on for he has to estimate new wants and new inventions for creating fresh demands.
Sociability Another notable quality of the businessman is ability to mix with anyone within a minute or two.
He must get himself introduced to an unknown persons within a short time. Thus a businessman of sociable nature can easily win the confidence of many persons and much popularity among them.
Classifications
Agriculture and mining businesses are concerned with the production of raw
material, such as plants or minerals.
Financial businesses include banks and other companies that generate profit
through investment and management of capital.
Information businesses generate profits primarily from the resale of
intellectual property and include movie studios, publishers and packaged
software companies.
Manufacturers produce products, from raw materials or component parts,
which they then sell at a profit. Companies that make physical goods, such
as cars or pipes, are considered manufacturers.
Real estate businesses generate profit from the selling, renting, and
development of properties, homes, and buildings.
Retailers and Distributors act as middle-men in getting goods produced by
manufacturers to the intended consumer, generating a profit as a result of
providing sales or distribution services. Most consumer-oriented stores and
catalogue companies are distributors or retailers. See also: Franchising
Service businesses offer intangible goods or services and typically generate a
profit by charging for labor or other services provided to government, other
businesses, or consumers. Organizations ranging from house decorators to
consulting firms, restaurants, and even entertainers are types of service
businesses.
Transportation businesses deliver goods and individuals from location to
location, generating a profit on the transportation costs
Utilities produce public services, such as heat, electricity, or sewage treatment,
and are usually government chartered.
Meaning of Business OrganizationBusiness organization is composed of two words, business and organization. In order to understand the nature of business organization, it is necessary that the meaning of these two words is made clear to the readers.
(1) Business
Business is a human economic activity. It involves continuous and regular production and distribution of goods and services with a view to earn profit. Money flowing in and earning of profit through the satisfaction of the customers are the two measuring rods of the success of a business.
(2) Organization
The meaning of the word organization is generally divided into two parts (i) material organization and (ii) human organization.
(i) Material Organization
The material organization is the determining and providing of necessary raw materials, tools, capital, personnel etc in an enterprise fonts smooth functioning.
(ii) Human Organization
It is the appointment of qualified staff, dividing the duties and responsibilities of the personnel employed. Then grouping these duties in the form of posts and delegating authority to each post so that work is carried out as planned.
Business Organization
Thus is a process or an art of establishing effective cooperation between the factors of production (land, material, capital equipment. personnel) for producing or acquiring wealth with a view to earn profit in an enterprise. Scope of business organization. Business organization thus is a process or an art of establishing effective cooperation between the factors of production (land, material, capital equipment. personnel) for producing or acquiring wealth with a view to earn profit in an enterprise.
sole proprietorship is one person ownership without incorporation, e.g., corner grocery store, a housekeeper, a plumber or dog groomer, Freelance writers, copy editors, photographers and craftspeople,
partnership involves two persons or more in a business venture, e.g., lawyer partnership, common forms of partnerships are law firms, doctors sharing a small clinic or office, accountants and real estate partnerships. The partners share proportionally the profits or losses.
A corporation is owned by many people, usually thousands of people through "shares" which is basically a document saying you own a certain percent of a company. The share holders hire "officers" to operate the business, and these officers are people like managers and stuff like that. So in a corporation, the people who own the business do not run it, instead hired officers run it. corporation is a company with limited liability and shareholders, e.g., IBM or MacDonald Restaurants.
. A cooperative (also referred to as a co-op)is a form of business ownership that
consists of a group of people who have joined together to perform a business function more efficiently than each individual could do alone. The purpose of a cooperative is not to make a profit for itself, but to improve each member's situation. However, members of certain types of cooperatives do make a profit by selling their product and/or service to customers who are not co-op members. Cooperative Business is an association of people who are united voluntarily to meet common social, cultural and economic needs. This is done by a jointly owned enterprise.
Management
The efficient and effective operation of a business, and study of this subject, is called
management. The main branches of management are financial management, marketing
management, human resource management, strategic management, production management,
operation management, service management and information technology management
Organizing a business The major factors affecting how a business Is organized are usually
The size & scope of the business , and its anticipated management & ownership. Generally a
smaller business is more flexible ,while larger business ,or those with wider ownership or more functional
structures, will usually tend to be organized as partnership or( more commonly) corporations .In addition ,a
business which wishes to raise money on a stock market or to be owned by a wide range of people will
often be required to adopt a specific legal form to do so