September 26, 2011

Lunch & Learn Lunch & Learn Gordon Robertson, Senior VP of Sales & MarketingGordon Robertson, Senior VP of Sales & Marketing

Leadership is Not a Title

The Power of Team

Stay True to Your Values

Lead from the front Believe in yourself Empower those around you Take initiative Behave as a leader Think/Act BIG

Leadership is Not a TitleLeadership is Not a Title

Establish a Vision – enroll your team in the process

Leverage tools to help enroll your team (shared leadership)

Establish clear citizen expectations and operating principles with your team

Over communicate – the good and the bad Collaborate – with internal and external

customers Have courage, you will have doubters

How Can I Lead?How Can I Lead?

“Determination is born out of purpose…knowing that you are gifted for something and this something must be attained. It is never enough to rely on luck or natural talent. You must, above all, believe in yourself, face your goals and then fight as if you life depended on it.”

““Don’t Ever Give Up”Don’t Ever Give Up”

– Deliver objectives without compromising family or integrity– Embrace change - it’s here to stay– Ownership - you are empowered - envision, enable and energize – Positive energy is infectious – a WINNING attitude– Feel the urgency - have passion, even obsession, for task– Keep commitments - be reliable & responsive– Harness the collective IQ of the team– Be part of the solution - don’t speak to a problem without

suggestion– Raise hell - always question; don’t accept “because that’s the way

we’ve always done it” - the “way we’ve always done it” hasn’t always worked

– Clear roles, responsibilities and work processes - know and do your job

– Open, honest, direct, candid & timely communication– Look forward & seek breakthrough.– Be proud of what you do - & have fun doing it

Citizenship ExpectationsCitizenship Expectations

Results

Time

Acceptable Performance

Exceptional Performance

They are VOLUNTARY Organizations

SHARED LEADERSHIP

ACTIVIT

Y ACTIVITY

ACTIVITY A

CTIVITY

ACTIVITY

ACTIVITYACTIVIT

Y

ACTIVITY

WHO WHO

WHO

WHO

WHOWHO

WHO

WHO

COACH

How High Performance Teams DifferHow High Performance Teams Differ

Anything is possible when you work together

Share ideas Feed off of each other’s success Challenge each other to do better Have fun Apply this thought to both this team and our

customer

The Power of TeamThe Power of Team

Achieving Success Encourage Teamwork Support Family Pursuit of Knowledge Being Proactive

But most of all…..

Stay True to Your Values Stay True to Your Values And Good Things will ComeAnd Good Things will Come

"The highest courage is to dare to be yourself in the face of adversity. Choosing right over wrong, ethics over convenience, and truth over popularity…these are the choices that measure your life. Travel the path of integrity without looking back, for there is never a wrong time to do the right thing."

The Courage of IntegrityThe Courage of Integrity