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Building fundamental trust and efficiency for better supply partnerships
Charles Valladares
Lexton Gebert
Values of Government and Procurement
Governments need to rethink service delivery models
Technologies and Technology Service Providers have the potential to transform public service delivery
The ICT market to take on more responsibility and risk.
Government needs to engage the market earlier in the process
Fundamental for success is trust
between ICT suppliers and the
public sector
Most contractors interviewed during my investigation said they
had not received procurement or recruitment training and were
not aware of the Code of Conduct for Victorian Public Sector
employees. It is therefore not surprising that poor practices
developed in this unit.
John R Taylor Acting OmbudsmanEdward Snowden, Contractor
research commissioned by IBAC […] found
information security was viewed as their
second highest risk for corruption.
BUILDING TRUST
Understanding The Risks
Sharing Responsibility
Taking Action
Efficiency and Maintain Integrity
I just have to be ethical
“It’s common sense and I’ve been brought up with good morals so I’ll be right”
Public Sector Values
• What makes the public sector different?
• Privacy
• Applying Confidentiality does not remove
Privacy obligations
• Conflict of Interest
• Private interests
• Reasonable steps to manage conflict of interest
• Gifts and Hospitality Policies
• Probity
Supplier Obligation to the Victorian Public Sector Code of Conduct
• Applicability to contractors and consultants
• Difference between the codes
• Structure of the Codes
• Other applicable standards
Victorian Government Procurement Policy and Practice
• Victorian Laws controlling State Government procurement principles apply to all agencies
• Value for money (VFM)
• Open and fair competition
• Public advertising
• Disclosure
• Risk management
• Probity and Procedural integrity
• Procurement Methods
• Competitive methods
• Mandatory Panel Contracts
• Prequalified Supplier List
• Hiring a Consultant or a Contractor
Whistleblowing in the Public Sector
• How does a disclosure become a protected
disclosure?
• Receiving disclosures
• What happens to your complaint
• Detrimental action
That Bad Apples are Always Bad
“It doesn’t matter what policies, processes and systems you put in place,
they were always going to do the wrong thing”
Why did you steal a
pen from your friend at
school when I could
have got you dozens
from the office?
• VGAP is an accreditation scheme that educates professionals on policies and
practices that uphold the values of the Victorian Public Sector (VPS) when involved
with procurement and public service delivery activities
• Professionals must participate in a one-day course and pass an exam to become
VGAP Accredited.
• Option to gain a Certificate IV Unit of Competency
• Credential last five years and professionals receive updates
VGAP is a Professional Accreditation
What’s In It For Suppliers to
Government?
• Help treat shared risk associated with breaches of
contract supply e.g. risk of infosec breach
• Build trust with the Government and the
community and improve CSR
• Demonstrate your commitment to the integrity of
public service supply and delivery
• Employees become more efficient and can work
in agencies across the Victorian Public Sector
• Help recruitment practices where knowing about
Government is essential
Page 14.14
Suppliers are often
contractually bound to abide
by the Public Sector Code of
Conduct when they supply
goods and services to Govt
A way for members to publicly acknowledge they uphold
and support the values of the public sector
A VGAP Corporate Supporter:
• Supports and upholds the values of the
Public Sector when supplying to
Government
• Believes in fairness, integrity and impartiality
when it comes to bidding for Government
business; and
• Employs professionals that are VGAP
Accredited
• Will accredit staff at the request of
Government for specific supply
arrangements
VGAP Certified Partner
A VGAP Certified Partner
• Supports and upholds the values of the Public Sector when supplying to Government
• Believes in fairness, integrity and impartiality when it comes to bidding for Government business; and
• All staff working with Government are accredited;
• Status verified to Landell through self-reporting
CERTIFIED PARTNER
Lexton Gebert, Managing Director
P: 0410 651 919
Charles Valladares, Senior Consultant
P: 0457 301 753
