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Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel Aaron Clossey, Social Media Manager @CLOSSBOSS

Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

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Presentation: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel Presented by: Aaron Clossey, Social Media Manager, Jetsetter Inspiration is core to Jetsetter’s content strategy. Through platforms like Pinterest & Instagram, see how Jetsetter strives to evoke a sense of influence and connectivity around travel through the use of beautiful visuals. www.bdionline.com

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Page 1: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel

Aaron Clossey, Social Media Manager @CLOSSBOSS

Page 2: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

Up to 40% off top-tier properties for a limited time only.

30-40 properties available per week.

Over 1,000+ of the world’s best hotels bookable round-the clock at best-available rates.

Our experts help members book trips and provide insider recommendations about where to go, what to do and where to stay.

Jetsetter Journeys features private, customizable, luxury travel itineraries, ready-to-book.

Award-winning iPhone and iPad apps increasingly engage members with our suite of products on-the-go.

Jetsetter Now features same-day, mobile only deals at rates up to 60% off.

Flash Retail Mobile Travel Planning

What is Jetsetter?

5

Page 3: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

Our Social Ecosystem

5.5 million

Page 4: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

What do you feel?

Page 5: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

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Inspiration

Brand Awareness

Site Traffic

Customer Responsiveness

Role for social.

Connectivity

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A look at the facts.*

*Google Travel Study: June 2013

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Content is King.

Content. Content. Did I say content?

Page 8: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

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Road rules for Pinterest.

1. Cover your bases.2. Stand out from the clutter.3. Mix it up.4. Embrace your influencers.5. Fuel (p)inspiration.

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1. Cover your bases.

• Think outside the box. Visually show what you have to offer in the most compelling way.

• Ensure your site is optimized for Pinning.

Page 10: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

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2. Stand out from the clutter.

• See and be seen in the feed through resizing imagery.

• Test text overlay and CTA’s on imagery.

• Catch the attention of your pinners.

Page 11: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

• Do not just pin your own content.

• Test different pin times to best understand when your audience is most engaged.

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3. Mix It Up.

Page 12: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

• Charge influencers with curating content through Group Boards.

• Identify relevant verticals you may want to tap into.

• Establish long-term brand evangelism.

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4. Embrace your influencers.

Page 13: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

4.4 mill Followers130,000+ Repins

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5. Fuel (p)inspiration.

1,100+ Participants40,000 Pins+150% Traffic to Jetsetter

• Once you find your sweet spot, don’t let it go.

• Rally your community around a passion point through Pinterest-exclusive contests.

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Road rules for Instagram.

1. (Real)Timing is key.2. It’s an art and a science.3. Empower your advocates (and employees.)4. Reward & recognize.

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1. (Real)Timing is key.

• Be in the moment. Connect your followers to the experience.

• Capitalize on relevant events and trends.

• Give an insider’s look or exclusive access to the viewer.

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2. It’s an art and a science.

• Provide a new perspective for your viewers.

• Come off as authentic. No stock photos necessary.

• Evoke as much emotion as possible.

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3. Empower your advocates (and employees.)

• Establish an internal email distribution list for submissions.

• Humanize the message with attribution. This helps create conversation.

• Mobilize your community with a hashtag. They’ll create visual content for you.

1,600+ submissions to date

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4. Reward & recognize.

• Provide advocates with recognition when it’s due.

• Reward participation in ways that are valuable to your target audience.

• Tie your brand directly to consumer experiences.

Page 19: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel - BDI 12/12/13 Visual Social Communications Leadership Forum

Aaron ClosseySocial Media [email protected]

@CLOSSBOSS

#Thanks