Upload
ignify-ecommerce
View
268
Download
2
Tags:
Embed Size (px)
DESCRIPTION
This presentation details the various web based batch processes present in Ignify eCommerce that let you schedule various sales cycle processes at per-determined times and frequencies for greater efficiency.
Citation preview
Start Here
Follow @ignifyecommerceon Twitter
Know More!Check out our eCommerce Blogs for tips on optimizing your eCommerce Channel.
Contact UsPhone - +1 (888) 446 4395 / [email protected]
Sign up for a free trial
Get Started with Ignify eCommerce with a free trial.
Web Based Batch Processes inIgnify eCommerceA convenient and intuitive way to schedule various batch processes to run at pre-set times and frequencies with an option to run them manually from web based browsers.
Ignify eCommerce
FEATURE OVERVIEWHighlights of the web based batch processes in the Manager Panel
2
Ignify eCommerce
Feature Overview
Let Manager Panel Users/ CSR’s execute various batch processes on demand. They have the option to select certain records and process them manually, or process all records at one time.
Schedule various batch processes from Integration Manager and Scheduler to run at specified intervals without any manual intervention.
On demand run from Manager Panel
Automate batch processes for higher efficiency
Automated Sign on to Manager Panel
Land to respective Manager Panel screens from within the Integration Manager and Scheduler via automated sign on. Provides a convenient and intuitive UI for Manager Panel Users/ CSRs.
Embedded batch processes: A Manager Panel user/CSR can process pending online payments, send shipping emails, refresh a customer’s purchase history, warm up web stores, and update sales statistics for a product to find best sellers on a web store.
Ignify eCommerce
ENABLING BATCH PROCESSES FROM THE INTEGRATION MANAGER AND SCHEDULERUnderstanding how the batch processes can be scheduled from the Integration Manager and Scheduler.
4
Ignify eCommerce
Schedule batch processes in the Integration Manager and SchedulerSome of the most important processes in the sales cycle such as payment settlement, and updating sales records can be automated via the batch processes. Clicking on ‘Tools’ launches the pop up for scheduling these processes. You can schedule all the batch processes to run at a pre-determined time and frequency.
5
Ignify eCommerce
Automated sign on to the Manager PanelThe CSR can run the various batch processes manually by clicking on the Manager Processes in the Integration Manager and Scheduler. This automatically logs in the CSR to the Manager Panel where he can run the processes.
6
Ignify eCommerce
SETTLE ONLINE PAYMENTS MANUALLYHow to manually process online payments from Manager Panel.
7
8
Ignify eCommerce
Settle payments against the amount authorized during purchase
Generally run as a batch process via Integration Manager and Scheduler, the CSR also has the option to settle pending invoices manually. He sees the list of all invoices for orders that are shipped and invoiced in the Manager Panel. Payments are settled against the authorization amount at the time of order placement. Quick search has been provided that can be used to filter the records.
Process individual invoices or all invoices together
The Manager Panel User/ CSR manually selects one or multiple payments and clicks on ‘Process Selected Payments.’ He can also select ‘Process All Payments’ if he wants to process all records at one time.
9
Ignify eCommerce
Track batch process activity via integration logsSelecting the invoices to be processed opens a pop-up that shows the progress bar and status of all processed records. Success and failure log for processed records is visible in the integration log viewer. The Manager Panel Users/ CSRs have the ability to open these logs from the pop-up itself. They can check the process log to see failed records and the reasons for failure.
10
Ignify eCommerce
Settle offline payments via the Manager Panel or web storeWhile there is no batch process for settling offline payments, outstanding invoices for all orders placed using cash, check and wire transfer can be settled by navigating to the ‘Create Payments’ menu in the Manager Panel. The shopper can also settle such pending invoices from his self-service account and make a single payment against them, or pay an individual invoice partially. Invoices are available real time in the shopper’s account.
Ignify eCommerce
PROCESS SHIPPING EMAILS MANUALLYHow to process shipping emails from the Manager Panel.
11
12
Ignify eCommerce
Track emails at order levelA pop-up opens to show the progress bar and status of all processed records. Shipping confirmation emails sent are visible to the Manager Panel User/ CSR in the email trail tab of the individual order.
Process individually or in bulkThe Manager Panel displays a list of all orders with pending shipping confirmation emails. The CSR selects one or multiple records and clicks on ‘Process Selected Shipping Emails’. He can also select ‘Process All Shipping Emails’ if he wants to process all records at one time.
Ignify eCommerce
REFRESH PURCHASE HISTORY MANUALLYHow to refresh purchase history from the Manager Panel.
13
14
Ignify eCommerce
Refresh Purchase historyThe purchased records on a web store are updated with one click by clicking on ‘Refresh Purchase History' under purchase history in the Manager Panel. It refreshes and populates the purchased item list for the last 365 days, or from the date of last run to present.
Refresh purchase history at customer levelPurchase history can also be refreshed for an individual customer as against complete web store by visiting that customer’s record and clicking on ‘Refresh Purchase History.’ Updated records help understand customer behavior, purchase patterns, analyze best selling items and assist in the creation of the marketing and sales strategy.
Ignify eCommerce
WARM UP WEB STORES MANUALLYHow the Manager Panel simplifies the warm up process for web stores.
15
16
Ignify eCommerce
Optimize web stores with regular warm upThe CSR can specify warm up URLs in the Manager Panel. By clicking on ‘Warm Up Web Stores’ in the Manager Panel, the CSR crawls these pages and caches certain data there. When customers visit those pages, most of the details then come from the cache as against the database.
Manager Panel User/CSR specifies the URLs (commas separated) to be crawled while creating the channel. If no URL is specified in the channel, home page of the web store, product listing, search and home page of the Manager Panel are crawled by default.
Add multiple warm up URLs
17
Ignify eCommerce
Track warm up activity via the log viewer
A pop up opens displaying the progress of the warm up process for the selected URLs for a web store.This event is also logged in the log viewer in the Manager Panel. The Manager Panel Users/ CSRs have the ability to open these logs from the pop up itself.
Ignify eCommerce
UPDATE PRODUCT SALES DETAILS IN MANAGER PANELHow product sales details are updated in Manager Panel and its relation to best sellers.
18
19
Ignify eCommerce
Update sales details to display automatic best sellersProduct sales details such as total sales quantity and order line total are updated in the Manager Panel by clicking on the ‘Update Sales Details’ under Products/Articles. It launches a pop up that tracks the status of the batch process. This is important to determine the best sellers on the web store based on actual quantity and price. All failure logs are saved in the log viewer in the Manager Panel.
20
Ignify eCommerce
Manual best sellers over ride automatic best sellers The CSR selects a group of products and assigns them to be displayed as best sellers for a particular category on the web store. Selecting ‘New’ launches a pop-up where the best seller product and the category under which it is to be displayed is selected. Manual best sellers configured for a category take priority over automatic best sellers if configured.
Signup for a free trial of
Contact UsPhone - +1 (888) 446 4395 / [email protected]
Ignify eCommerce
Questions? Contact us!Address:200, Pine Avenue, 4th FloorLong Beach, CA - 90802
Phone:+1 (888) IGNIFY5
Email:[email protected]
Know More!Check out our eCommerce Blogs for tips on optimizing your eCommerce Channel.
Find out More @
www.ecommercefordynamics.com
Follow @ignifyecommerceon Twitter