21
Webinar WHAT’s MORE IMPORTANT? Presented By Nathan McDonald

Webinar - What's More Important; Sales, Marketing or Customer Service?

Embed Size (px)

Citation preview

WebinarWHAT’sMORE IMPORTANT?

Presented ByNathan McDonald

WARNING!This Webinar is designed to help with your focus

on the right area of business

We take full responsibility for the

positive changes to your business after

implementation.

INSTRUCTION

Minimise

Type in Questions / Answers

Raise Your Hands Here

Multiple Business Owner, Martial Arts Instructor, Business Growth Instructor

NATHAN McDONALD

WARM UP

QUICK POLL

WHY ARE WE IN BUSINESS

WHY THIS TOPIC

MARKETING, SALES, CUSTOMER SERVICE (OPERATIONS)

FINANCE & ADMIN, BUSINESS OWNER

SYSTEMS & TEAM

GM, PASSIVE, SALE, FRANCHISE

FOUNDATIONS

GROWTH

EXPANSION

3 WAYS TO MAKE MONEY 1. MARKETING

2. SALES3. CUSTOMER

SERVICE (OPERATIONS)

1. MARKETING2. CUSTOMER

SERVICE3. SALES

WHAT IS THE MOST

EXPENSIVE

MOST IMPORTANT

SALES STRATEGIES

OPERATIONS (C.S.) STRATEGIES

MARKETING STRATEGIES

IMPLEMENTATION

QUICK POLL

1-2-1 SPOTS

FROM TODAY