WHAT ARE BENEFITS OF

AUTOMATIC CALL DISTRIBUTION?

A BRIEF ON FONEBELLFonebell is a leading cloud telephony

service provider in India that offers call management and call center software solutions to partners across different

sectors including hospitality, healthcare, banking and finance, and more.

WHO SHOULD OPT FOR FONEBELL’S CALL CENTER SOFTWARE SOLUTION?

Entrepreneurs willing to upgrade their business communication system

Entrepreneurs willing to extend the reach of their business by setting up new offices

Entrepreneurs eyeing to cope with the global players Entrepreneurs willing to empower their workforce

with latest communication and collaboration tools

MUST-WATCH FEATURES OF FONEBELL’S CALL CENTER SOFTWARE SOLUTION

Call Queues Agent Login/out with Reason Queue Priorities Barge, Monitor and Whisper Skills-Based Routing Advanced Agent and Queue Reporting Call Recording

BENEFITS OF AUTOMATIC CALL DISTRIBUTION OFFERED BY FONEBELL

Delight customers with customized IVR greeting Increased customer acquisition over phone Improved business efficiency with automatic call

distribution (ACD) Increased customer satisfaction rate

LONG TERM BUSINESS BENEFITS

Better brand reputation Strong customer-base Strong affiliation with stakeholders

Stay tuned with my presentation to learn more about innovative call center

software.

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