What is expected from Chief Cloud Officers?

What is expected

from Chief Cloud Officers?

Bernard Paques

Cloud Solution Architect, Europe - @bernard357

© Copyright Dimension Data 213 April 2023

What is expected from Chief Cloud Officers?

1. User experience - Master the delivery of IT services to end users

2. Go to market - Accelerate the release of products and services

3. Business agility – Get the most from your eco-system

?


“

How far away can you be from digital consumers?

Your time budget for user experience:- stay under 250ms to feel “fast”- stay under 1000ms to keep user attention

70msrendering

30msprocessing

200ms (3G)80ms (4G)

30 ms within Europe45 ms within USA90ms Trans-Atlantic150ms ZA to UK160ms Trans-Pacific250ms UK to India


The first thing you need is a powerful virtual data centre

“The Dimension Data cloud servers showed consistently high performance across the range of resources benchmarked.” Tolly Report, July 2013


The second thing you need is a global virtual private

network across your virtual data centres

1 Locate your end users 2 Position servers 3 Let information flow

Any two of your VMs can interact privately, wherever they are, automatically

UK NL

US-E

US-W

BR

ZA

AU-W

AU-E

CN

JP

Central servers

Region 1

Region 2


The third thing you need is

end to end control of the user experience

US West Europe Africa Sidney

• SSL and XML offload• Content Compression• HTTP Caching• HTTP Multiplexing • TCP Offload

• Private network between MCP• Accelerated by Steelhead

Europe• Single location application• Centralised data• Stingray cluster management

Hong Kong

You can now integrate what CDN used to provide separately

Mgt





3. Business agility - Get the most from your eco-system

?


Software Toolbox

How to be agile in a multi-cloud environment?

8

2

Multiple service

abstractions

Cloud 1

Cloud 2

Cloud 3


1 2

Use APIs and third-party to build your service catalogue

9

corporate catalogue

Self-service provisioning Service consumption

• Output based packages

• Multi-provider wrapping

• Billing reconciliation

Procurement

Business End-user

Compound service

API

API

API


DevOps: develop and release directly in the cloud

LoadBalancer

Chef Server

Git + GitLAB (SCM)

VMs

Public Key

HA Proxy

Developers

Jenkins

JIRA GreenHopper (Scrum, Kanban)

IDS*

Web 1

Web 2

SQL master

SQL slave

CloudControl APIServices catalog

http://www.trustedpaas.lu/


Applicationintegration

DevOpsintegration

IDS*

Web 1 Web 2

SQL master

SQL slave

LoadBalancer

Self-service

VM

Service Desk

Self-service: APIs are of higher value than portals

11

VM

file

Large format

Small format

ApplicationEx : video sharing

or Big Data





3. Business agility - Get the most from your eco-system

?


How to industrialise IT, but preserve differentiation?

- the difficult marketplace equation

courtesyof


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks

TraditionalOn-Premises

Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks

Infrastructureas a Service

Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks

Platformas a Service

Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks

Softwareas a Service

With IaaS

Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Self-managed

How to augment the reach, but contain costs?

Extend reach

Optimize

platform

We provide managed IaaS to support your business growth

Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


Applications S/W

Data / DBMS

Runtime S/W

Middleware

Operating System

Virtualization O/S

Computing Servers

Disk Storage

Networks


With managed IaaS

Baseline Augmented capability Improved costs


How to preserve a holistic understanding of my

information system, across multiple providers?

# risk scenarios

∆ risk value

513 risk scenarios

631 risk scenarios

376 risk scenarios

No impact

Positive impact Negative impact

Will the move to the cloud impact your security? We assess risks


How to learn from others on advanced topics?

Dimension Data CloudControl™





Cloud MCPFuture Site

Cloud MCPCurrent Site


JHBSYD

HK

AMSLDN

SAL

Ashburn VA

Santa Clara Tokyo

MEL

SouthInstance

NorthInstance

DR

Dev QA

Prod

QA

Prod

Replicatio

n – Cloud

Exchange

SAPL1,L2

Federation – Cloud Exchange

Rep

licat

ion

DR

Master Data Production

Instance

Transaction InstanceCloud Exchange

(Cross-connect)

DR on Public MCP and spun up on demand

DR on Public MCP and spun up on demand

Application on Private MCP

DB on Managed Hosted Environment

We are moving SAP to the cloud, and can share our own experience


Dimension Data wants to support your cloud ambitions:

1. We provide one seamless managed infrastructure, available world-wide

2. We integrate our services with your development and orchestration toolbox

3. We provide the levels of service that your eco-system is expecting