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Winning Today’s Talent RacePERSPECTIVES VOLUME 8
Ajoy Mukherjee
Global Head and Vice President, Human Resources
Copyright © 2017 Tata Consultancy Services LimitedFebruary 2017
HR professionals need to let go of traditional hiring and retention practices to compete for talent
Winners Foresee Talent Needs
Companies must identify requirements ahead of the moment of need
HR departments should become agile to anticipate the next wave of skills and retain their best talent
SKILLS
IT is experiencing a skills shortage in artificial intelligence, the IoT, and Big Data and analytics
Managing the Talent Crunch
Digital technologies are redefining jobs in every business function
Manpower Group says 1 in 3 employers struggles to fill jobs due to talent shortages
Accurate forecasts of attrition and business growth help a company prepare for growth and predict talent needs
1. Develop your existing people
2. Find people who learn continually
Winning the Talent Race
3. Screen more rigorously
4. Bring brands to campus
5. Use digital channels to hire and screen
6. Build a strong employer brand
Focus on internal development and cross-training to retain employees
Begin your search for talent internally, not externally, and ‘groom your own’
1. Develop your existing people
Give people opportunities to practice the skills they’ve learned
Hire people with a proclivity to learn new skills and acquire knowledge
The shelf life of knowledge is reducing rapidly so new learning should be quick and frequent
2. Find People who Learn Continually
Personal attributes such as attitude, emotional intelligence, and collaboration are becoming more important than specific technical skills
Re-evaluate your emphasis on soft skills during hiring
Use social media, alongside traditional methods, as part of a more rigorous approach to background checks
3. Screen More Rigorously
Strengthen your brand image to compete with digital startups in the battle for talent
Build relationships well before you need to recruit
4. Bring Brands to Campus
Provide learning materials to institutions that build brand equity and enhance your company’s reputation
Make social media a key hiring channel as recruitment becomes a high-tech enterprise
Use analytics tools to predict future needs
5. Use Digital to Hire and Screen
Forecast talent requirements effectively to make your HR function a strategic business partner
Strengthen your company’s reputation as a great place to work
Explore opportunities such as conference speaker slots and industry alliances
6. Build a Strong Employer Brand
Use social media to tell the world about the employee experience at your organization
Recognizing the value of cross-training but not allowing people to put their knowledge into action
Withholding executive support and exacerbating cultural resistance
Execution is Key to Success
Focusing on hiring at the expense of retaining
Avoid these common mistakes:
HR can learn from the agile iterative approach of startups and be prepared to change tack when needed
The HR function can become an engine of growth and help the company identify future talent requirements
HR as Digital Business Partner
Copyright © 2017 Tata Consultancy Services
Limited
Winning Today’s Talent Race
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