10
Core Services :: Wireless Op0miza0on & Analysis, Mobility Management

Wireless optimization & analysis mobility management

Embed Size (px)

Citation preview

Page 1: Wireless optimization & analysis mobility management

Core  Services  ::  Wireless  Op0miza0on  &  Analysis,  Mobility  Management  

Page 2: Wireless optimization & analysis mobility management

page    2  

Core  Services  

Wireless  Op0miza0on  and  Analysis  

Mobility  Management  

Initial  ::  Wireless  Optimization  and  Analysis  Review  Target  25-­‐35%  annual  cost  reduc4on  in  monthly  wireless  spend  

Analyze  devices  for  op0mal  plan  

recommenda0ons  

Analyze  devices  for  op0mal  feature  

recommenda0ons  

Review  for  zero  use  

Review  provider  contract  and  terms  

Ongoing  ::  Mobility  Management  Deploy  comprehensive,  fully  customized  solu4on  to  facilitate  ongoing  cost  control  while  minimizing  client  resource  alloca4on  

Administra0ve  Support  

Dedicated  Helpdesk  

Monthly  Analysis  

Ongoing  Op0miza0on  

Customized  Repor0ng  

Specialized  Consul0ng  

Page 3: Wireless optimization & analysis mobility management

page    3  

Mobility Management

Services Administrative

Support

Dedicated Helpdesk

Monthly Analysis

Customized Reporting

Specialized Consulting

Ongoing Optimization

Page 4: Wireless optimization & analysis mobility management

page    4  

Administrative Support

New Activations

Upgrade/ Replacement of Devices

Smartphone Support &

Provisioning

Inventory/

Spare Device Management

Rate Plan & Feature

Modifications

Warranty & Exchange Resolution

Troubleshoot Device & Coverage

Issues

Our  complete  administra0ve  support  solu0on  is  designed  to  reduce  your  internal  resource  alloca0on  suppor0ng  wireless  to  near  zero.  

•     Custom  business  rules/workflow  •     Specific  SLA  requirements  •     Specialized  VIP  processes  

Page 5: Wireless optimization & analysis mobility management

page    5  

Dedicated Helpdesk

Staffed & Managed at ASG Main

Office

Customized Web Portal

Unique Toll-Free Number

and Email Support Process

Voice, Smartphone,

Aircard Support

Special VIP Processes

and Escalations

24X7 Solution Available

Can Be Integrated or Stand-Alone

Whenever  you  are  experiencing  issues  with  a  company  assigned  wireless  device  or  just  need  help  ordering  a  phone,  an  expert  solu0on  is  just  a  phone  call  away.  

•     Supports  mul4-­‐4ered  approvals  •     First  call  resolu4on  •     Mul4ple  layers  of  support  

Page 6: Wireless optimization & analysis mobility management

page    6  

Monthly Analysis

Delivered Monthly to

Key Points of Contact

Identification & Resolution

of Billing Issues

Recommend Feature

Additions and

Removals

Address Zero Use Devices

Identify Unknown or Unassigned

Devices

Validates Plans &

Features On All Active

Lines

Report On Key Usage

and Behavioral

Trends

Detailed  analysis  performed  monthly  ensures  that  your  program  is  always  running  op0mally.  

•     Detailed  audi4ng  capabili4es  •     Proprietary  analysis  soOware  •     Resolves  billing  issues  on  your  behalf  •     Creates  ongoing  savings  through          feature,  zero  use  and  unknown          owner  controls.  

Page 7: Wireless optimization & analysis mobility management

page    7  

Ongoing Optimization

Consistent Review of Rate Plan Structure

Creates Continual Savings

Changes Implemented

On Your Behalf

More Than Just Pooling

Predictive Analysis

Seasonal Adjustments

Tracks and Reports on

Savings Achieved

Keeping  a  strong  handle  on  usage  paPerns  and  implemen0ng  consistent  best  prac0ces  to  control  wireless  spend.  

•     Con4nuous  expert  engagement  •     Carrier  independent  =  maximum  results  •     Adapts  to  shiOs  in  behavior  and  usage  

Page 8: Wireless optimization & analysis mobility management

page    8  

Customized Reporting

Easily Understood

Usage Reports Manager &

Individual Reports

Delivered Via Email

Accounting Reports;

XML, TAB, CSV, TXT,

XLS

Detailed Exception Reporting

Quarterly Metric

Reviews

Powerful and Adaptable

Tools

Cost Allocation Logic for Pooled Phones

Online  or  push  delivery;  repor0ng  FULLY  customized  to  your  needs  at  no  extra  cost.  

•     Provide  visibility  across  the  organiza4on        into  usage  and  behavior.  •     Fully  integrated  with  HR  and  Accoun4ng  •     Consolidated  Billing  Solu4ons  

Page 9: Wireless optimization & analysis mobility management

page    9  

Specialized Consulting

RFP & Contract

Negotiation Support

Develop Enterprise Wireless Policy

Mobile Device

Management (MDM)

Solutions

Mobilize Desktop

Applications

Traditional TEM

Solutions

On-Site Support Solutions

Carrier Consolidation

As  your  wireless  needs  grow,  specialized  consul0ng  solu0ons  are  available  from  our  team  of  experts.  

Page 10: Wireless optimization & analysis mobility management

page    10  

“There’s  a  bePer  way  to  manage  mobility.”