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Core Services :: Wireless Op0miza0on & Analysis, Mobility Management
page 2
Core Services
Wireless Op0miza0on and Analysis
Mobility Management
Initial :: Wireless Optimization and Analysis Review Target 25-‐35% annual cost reduc4on in monthly wireless spend
Analyze devices for op0mal plan
recommenda0ons
Analyze devices for op0mal feature
recommenda0ons
Review for zero use
Review provider contract and terms
Ongoing :: Mobility Management Deploy comprehensive, fully customized solu4on to facilitate ongoing cost control while minimizing client resource alloca4on
Administra0ve Support
Dedicated Helpdesk
Monthly Analysis
Ongoing Op0miza0on
Customized Repor0ng
Specialized Consul0ng
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Mobility Management
Services Administrative
Support
Dedicated Helpdesk
Monthly Analysis
Customized Reporting
Specialized Consulting
Ongoing Optimization
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Administrative Support
New Activations
Upgrade/ Replacement of Devices
Smartphone Support &
Provisioning
Inventory/
Spare Device Management
Rate Plan & Feature
Modifications
Warranty & Exchange Resolution
Troubleshoot Device & Coverage
Issues
Our complete administra0ve support solu0on is designed to reduce your internal resource alloca0on suppor0ng wireless to near zero.
• Custom business rules/workflow • Specific SLA requirements • Specialized VIP processes
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Dedicated Helpdesk
Staffed & Managed at ASG Main
Office
Customized Web Portal
Unique Toll-Free Number
and Email Support Process
Voice, Smartphone,
Aircard Support
Special VIP Processes
and Escalations
24X7 Solution Available
Can Be Integrated or Stand-Alone
Whenever you are experiencing issues with a company assigned wireless device or just need help ordering a phone, an expert solu0on is just a phone call away.
• Supports mul4-‐4ered approvals • First call resolu4on • Mul4ple layers of support
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Monthly Analysis
Delivered Monthly to
Key Points of Contact
Identification & Resolution
of Billing Issues
Recommend Feature
Additions and
Removals
Address Zero Use Devices
Identify Unknown or Unassigned
Devices
Validates Plans &
Features On All Active
Lines
Report On Key Usage
and Behavioral
Trends
Detailed analysis performed monthly ensures that your program is always running op0mally.
• Detailed audi4ng capabili4es • Proprietary analysis soOware • Resolves billing issues on your behalf • Creates ongoing savings through feature, zero use and unknown owner controls.
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Ongoing Optimization
Consistent Review of Rate Plan Structure
Creates Continual Savings
Changes Implemented
On Your Behalf
More Than Just Pooling
Predictive Analysis
Seasonal Adjustments
Tracks and Reports on
Savings Achieved
Keeping a strong handle on usage paPerns and implemen0ng consistent best prac0ces to control wireless spend.
• Con4nuous expert engagement • Carrier independent = maximum results • Adapts to shiOs in behavior and usage
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Customized Reporting
Easily Understood
Usage Reports Manager &
Individual Reports
Delivered Via Email
Accounting Reports;
XML, TAB, CSV, TXT,
XLS
Detailed Exception Reporting
Quarterly Metric
Reviews
Powerful and Adaptable
Tools
Cost Allocation Logic for Pooled Phones
Online or push delivery; repor0ng FULLY customized to your needs at no extra cost.
• Provide visibility across the organiza4on into usage and behavior. • Fully integrated with HR and Accoun4ng • Consolidated Billing Solu4ons
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Specialized Consulting
RFP & Contract
Negotiation Support
Develop Enterprise Wireless Policy
Mobile Device
Management (MDM)
Solutions
Mobilize Desktop
Applications
Traditional TEM
Solutions
On-Site Support Solutions
Carrier Consolidation
As your wireless needs grow, specialized consul0ng solu0ons are available from our team of experts.
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“There’s a bePer way to manage mobility.”