Wk 10 follow policies

Recap Week 9 12/09/2013

ETHICAL DILEMMASETHICAL DILEMMAS

ETHICAL DECISION MAKING ETHICAL DECISION MAKING (cont)(cont)

UNETHIICAL CONDUCTUNETHIICAL CONDUCT

There will be times when there is a situation that requires a difficult choice and thee may be a conflict between core values

These are referred to as Ethical DilemmasFor example: A parent has asked you to provide phone

numbers of other clients in the service because they would like to organise a social gathering

In this situation you know the parent is new to the area and is genuine in their request. However if you gave out the phone numbers, you would be breaching other client’s confidentiality

A solution could be for the parent to put up a sign about the social gathering on the notice board or you could ask permission from clients if they would like to give out their phone number

Determining what to do in difficult situations may involve balancing the needs of various parties

It may mean questioning what is appropriate and inappropriate behaviour

In difficult situations we also need to think about all the possible consequences or outcomes of our decisions

You should always consult with your supervisor before making a decision on what to do

You may be faced with similar situations to these in any child care centre

It is important to think about what is the right thing to do before you have to make a decision.

Ethical decision making is not clear cut. Sometimes it may be about “following the rules” but often we have to decide what will have the best outcome for most of the people involved

You may need to consider how the relationships of those involved will be affected

A Code of Ethics will not necessarily provide you with a solution, but it can guide your decision making.

Don’t rush into a decision – be reflective

Wherever possible consult with a supervisor

You need to consider what may happen if this unethical conduct continues

A vulnerable person inadvertently may be put at risk

In this circumstance you must act and make a report

It is important that unethical behaviour is reported

You may need to decide whether to challenge the person directly or report the incident to management

The centre will have a policy/procedure for you to follow

Refer to the relevant Code of Ethics

UNETHICALUNETHICAL CONDUCTCONDUCT

• ETHICAL BOUNDARIESETHICAL BOUNDARIES

• SEEKING HELP AND SEEKING HELP AND EXPRESSING CONCERNSEXPRESSING CONCERNS

• FEEDBACK – FEEDBACK – CONSTRUCTIVE VS CONSTRUCTIVE VS

DESTRUCTIVEDESTRUCTIVE

• THE FEEDBACK THE FEEDBACK SANDWICHSANDWICH

Week 10 19/09/2013

Lets look at some more ethical dilemmas following on from our discussions last week

Students to complete Activity 1 (2.3) Pp 42/43

UNETHICALUNETHICAL CONDUCTCONDUCT

As well as being able to spot potentially unethical behaviour in other people, you need to be aware of your own values and how you would solve ethical dilemmas.

One of these areas is about the boundaries you set as a worker with the clients and families you work with.

In the CSI it is important to establish a relationship with clients and often the significant people in their lives.

ETHICAL BOUNDARIESETHICAL BOUNDARIES

How far, however, should this relationship go?

What questions should you ask yourself when establishing the boundaries?

How do you stay friendly and approachable with your clients, but remain professional?

Sometimes – it can be helpful to think of those people you had professional relationships with in the past i.e. teachers etc Did you invite them to any celebrations in your home?

Boundaries are about the limits in the relationship.


Lets look at some more ethical dilemmas following on from our discussions last week....Pp 44/45 Training package – Boundaries exercise (verbal discussions directly from

Activity 2 (2.4)


When faced with an ethical dilemma – what do you do?

SEEKING HELP AND SEEKING HELP AND EXPRESSING CONCERNSEXPRESSING CONCERNS

Initially your service polices/procedures, code of ethics and regulations are a first choice to guide you when decisions need to be made.

Your co-workers or supervisor are also useful to consult because they are familiar to you and in your work domain.


However, sometimes dilemmas need to involve outside agencies.

ACTIVITY 3 WORKING IN PAIRS – THINK OF AN ETHICAL DILEMMA WHERE THIS WOULD BE THE CASE.


However, sometimes dilemmas need to involve outside agencies.

ACTIVITY 3 WORKING IN PAIRS – THINK OF AN ETHICAL DILEMMA WHERE THIS WOULD BE THE CASE.


Examples could be - A case of child abuse (involving a family) A case of child abuse (involving a staff member) Concern regarding a supervisors behaviour Concern regarding a co-workers behaviour An issue involving a neighbour in the street An issue involving a business connected with the

service


Appropriate people to talk to are usually those who are one level up from the person causing concern.

External bodies are also there to assist you i.e. - The Department of Education and Communities

(Directorate of Early Childhood Education) - The Department of Community Services - Anti-discrimination Board - ACECQA


You also have to right and responsibilities to express concerns, or difficulties, when carrying out your job.


This could be for a variety of situations...1. A particular policy or procedure is causing

problems;2. You do not have enough resources or time to

complete required tasks;3. You are having difficulty completing all the jobs

required in your job description;

4. You feel you need guidance, support or instruction in relation to your work;

5. You have experienced or observed conflict, discrimination or harassment in the workplace.


Whatever the situation, there are some things to keep in mind before approaching your supervisor:

1) Think carefully and plan what you are going to say;

2) Choose an appropriate time and place. Make an appointment if necessary.

3). Express concerns tactfully, be assertive and act professionally.


ARE THERE ANY ARE THERE ANY ETHICAL SITUATIONS ETHICAL SITUATIONS THAT YOU HAVE HAD THAT YOU HAVE HAD TO DEAL WITH – TO DEAL WITH – EITHER IN A EITHER IN A PROFESSIONAL OR PROFESSIONAL OR PERSONAL CAPACITY PERSONAL CAPACITY THAT YOU WOULD THAT YOU WOULD LIKE TO SHARE WITH LIKE TO SHARE WITH THE CLASS?THE CLASS?

Business

Wk 10 follow policies