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OCLC is piloting its new WorldCat Local service that will allow your library to customize WorldCat.org as a solution for local discovery and delivery services. WorldCat Local interoperates with locally maintained services like circulation, resource sharing and resolution to full text to present a locally branded interface to your patrons. Attend this session to learn how this new service works and to see some of the pilots currently being run. Presented by Christa Burns at the Sirsi Midwest Users' Group Annual Pre-Conference - July 24, 2008.
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Sirsi Midwest Users’ GroupAnnual Pre-Conference
July 24, 2008
Christa BurnsOCLC Member Services Coordinator
NEBASE
WorldCat Local:Global Network,
Local Results
WorldCat Local:Global Network,
Local Results
Session OverviewSession Overview
What are users’ information-seeking perceptions, behaviors, and expectations?
What changes is OCLC making in response?
•Open WorldCat
•WorldCat.org
•WorldCat Local
How will they affect users?
What will the changes mean for libraries?
BackgroundBackground
The goodThe good
What students value:
•Authoritative content
•Research assistance
•The library as place
Realities of Information DiscoveryRealities of Information Discovery
93% — Agree Google provides
worthwhile information
From OCLC’s Perceptions of Libraries
and Information Resources report:
85% — agree Yahoo provides worthwhile information
78% — agree library Web sites provide worthwhile information
69% — feel libraries and search engines provide the same level of trustworthiness
From OCLC: Perceptions of Libraries and Information Resources (2005)
84%
Search Engines
2%
Library Portals
The Real Issue
Where do you typically begin your search for information on a particular topic?
User Expectations in a Web WorldUser Expectations in a Web World
•Simplicity and ease of use
•Self-service
•Immediate gratification
•Rich interactivity
•User participation, contribution, collaboration
OCLC’s VisionOCLC’s Vision
•Deliver library resources and services at point of need
•In a manner that users want and understand
•Promotes world’s largest library cooperative
•Encourage users to participate in network and community of libraries
•Local, group and global reach
WorldCat Discovery OptionsWorldCat Discovery Options
•Open WorldCat
•WorldCat.org
•WorldCat Local
Open WorldCatOpen WorldCat
• Integrates WorldCat content into popular search engines (Google, Yahoo! Search, etc.) and bookseller sites
• WorldCat records display in search results along with other Web resources
WorldCat.org Web siteWorldCat.org Web site
Downloadable WorldCat search boxDownloadable WorldCat search box
WorldCat.org numbers –Good news for librariesWorldCat.org numbers –Good news for libraries
Each month:
•Over 2.5 million unique users
•13 million page views
•7 million full record views
•750,000 clicks through to library services (OPAC, ILL, OpenURL, etc.)
WorldCat Local: What Problem Are We Solving?WorldCat Local: What Problem Are We Solving?
“For the past 10 years online searching has become simpler and more effective everywhere, except library catalogs.”
University of California System Report 2005
The user view of WorldCat LocalThe user view of WorldCat Local
Without WorldCat Local, you need to search (at least):• The local catalog• A group catalog
• Databases
• WorldCat.org
With WorldCat Local…one simple search box.
Discovery
•Library-branded version of WorldCat.org
•Serves as a library’s discovery & delivery service
•Delivers access to WorldCat with metadata representing all of the library’s physical & electronic collections
• Interoperates with existing local system
• Integrated library system•Consortia borrowing system•Resource-sharing system•Link resolver
WorldCat Local
Configurable FeaturesConfigurable Features
•Library branding - Interface and search box
•Relevancy ranking elevates local holdings in search results – can include consortium/group members
•Interoperability with ILS, resource sharing services, and OpenURL resolver
•Metadata for local collections included in search
Discovery: Single Point of AccessDiscovery: Single Point of Access
Digitized collections
OCLC Content
Electronicjournals
Special collections
eBook collections
Physical collections
Integration with local delivery environmentIntegration with local delivery environmentCirculation: request/place hold via…
• Local system
• Intra-consortial borrowing system
Interlibrary loan
• Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX
Online full text
• Direct access to FirstSearch, Electronic Collections Online, NetLibrary
• Linking to OpenURL resolver
Interoperability with ILS’Interoperability with ILS’
Innovative Interfaces
• Millennium
• INN-Reach
Ex Libris
• Voyager
• Voyager Universal Borrowing
• Aleph
Sirsi Dynix
• Horizon
• Unicorn
Custom search boxCustom search box
Branded version of WorldCat.orgBranded version of WorldCat.org
Holdings: local, group, globalHoldings: local, group, global
1. University of Washington
2. Summit
3. WorldCat
Library ownership and availabilityLibrary ownership and availability
Social features on worldcat.org (just a few)Social features on worldcat.org (just a few)
Worldcat.org lists
Google Gadgets
Facebook widget
Citations
Lists with
RSS and cover art
Recent enhancementsRecent enhancements
Improved facets
CONTENTdm thumbnails in results
Reviews
and ratings
Spell check
(Did you mean?)
Recent enhancementsRecent enhancements
Demonstration
WorldCat Local pilot and releaseWorldCat Local pilot and release
Pilot and early participants
• University of Washington
• State of Illinois
• The Ohio State University
• University of California Libraries
Purchased sites
• State Library of Ohio
• University of Delaware
• University of Texas at Austin
• Cornell
University of WashingtonUniversity of Washington
•Released April 2007
•Usability testing findings included:
•Request feature was not as visible as anticipated
•Users had difficulty reaching electronic resources
•Users not clear on when to use Interlibrary Loan
•Response to Usability testing
•Redesigned detailed record
Detailed record – before usabilityDetailed record – before usability
Detailed record – after usabilityDetailed record – after usability
“The new search catalog, WorldCat is AMAZING compared to the old UW library search…Bravo!”
What people are saying…What people are saying…
Bill Jordan, University of Washington
WorldCat Local provides a syndication platform so that we can meet users at their point of need. We have to complete the discovery-to-delivery chain no matter where the user starts out.
University of Washington library user
Success at University of WashingtonSuccess at University of WashingtonWorldCat Local’s impact on fulfillment:
• 70% increase July to December 2006/2007 in borrowing within consortium
• 80% increase over 2006 in October and November
• 100% increase in ILL requests July to December 2006/2007
• September 2007: 122% increase
• October 2007: 150% increase
• November 2007: 171% increase
• December 2007: 118% increase
• Article citations from WorldCat Local now account for more hits on UW’s OpenURL resolver than any source except for Web of Science.
Success at Ohio State UniversitySuccess at Ohio State University
WorldCat Local’s impact on borrowing and resource sharing:
•+25% borrowing within consortium since pilot start
•+107% ILL requests since pilot start
Lincoln Trail Libraries SystemLincoln Trail Libraries System
• Released October 2007
• Includes:
• Central High School Media Center
• http://centralmc.worldcat.org
• Mattoon Public Library
• http://mattoonlibrary.worldcat.org
• Hoopeston Public Library
• http://hoopestonpubliclibrary.worldcat.org
• Lincoln Trail Libraries System
• http://lincolntrail.worldcat.org
Freakin Awesome!
High School Student
WorldCat Local: coming soon!WorldCat Local: coming soon!
better representation of and access to digital content
Plus:
• local holdings records
• more social features
• reviews, ratings
• RSS feeds, alerts
• tagging
Additional informationAdditional information
Personal consultation and purchase details
•Contact your OCLC Library Services representative
Register for email updates about WorldCat
•https://www.oclc.org/email/subscribe.htm
WorldCat Local Web site
•http://www.oclc.org/worldcatlocal
Questions???Questions???
Christa Burns
OCLC Member Services Coordinator
NEBASE
800-307-2665
http://www.nlc.state.ne.us/nebase
OCLC Regional Service Providers: http://www.oclc.org/us/en/contacts/regional/
