Writing Letters

By

Ganta Kishore Kumar

Acceptance Letter

Acknowledgment letters

Adjustment letters

Application letters

Complaint letters

Correspondence … good news and bad news letters

Inquiry letters and responses

Reference letters ( Recommendation letter)

Refusal letters

Resignation letters

Technical information letters

Types of Letters

Two common Format:

1 - Full Block Style

2 - Modified Block Style

Letter Format

Your address

The recipient address

Date

Dear Mr./Ms recipient last name:

Body

Complimentary close

Space for Signature

Typed name

Full Block

Your address

The recipient address

Date

Dear Mr./Ms recipient last name:

Body

Complimentary close

Space for Signature

Typed name

Modified Block Style

1. Establish your objectives

2. Determine your reader’s attitude and needs

3. Prepare an outline

4. Write the first draft

5. Allow a cooling period

6. Revise the draft

Instructions

Tone:

Imagine the reader sitting across the desk

Keep the language neutral

Careful choice of words

Hints

This letter is written in order to accept a received

job offer. It should be written within a week of

receiving the offer. The format is as follow

Acceptance Letters

230 Elnaser St.

Gaza, Palestine19/8/2004

Dr. Basil Hamed

General Manager

Mechatronics Company

22 Omer Al-moktar St.

Gaza, Palestine

Dear Dr. hamed:

I am very happy to accept your offer for a position as a computer engineer at a salary of $1200.00, per a month.

Since graduation in July 25, I plan to move to Gaza from Khan Younes this month. I should belocating to a suitable living accommodation within a week and be ready to report for work onSaturday, August 26th. Please let me know if this date OK to you.

I look forward to work for you and join a great team.

Sincerely,

Ahmed Ali

Ahmed Ali

Acceptance Letters Example

In this letter you acknowledge receiving an item

(letter, box, or something). It serves as a good

public relation practice. In this letter you mention

what and when items are received in a short and

polite manner.

Acknowledgment Letters

Rocky Tech Corp.

112 Jamal Abed Nasser St.

Gaza, Palestine

October 3, 2004

Mr. Ayman Majeed, Salesman

102 Mannara Square

Ramalla, Palestine

Dear Mr. Majeed:

I received your shipment of ten digital multi meters today; the shipment seems.To be complete and in good shape. Thank you for sending it on time.

After the multimeters passing our tests, we will send you a check with the last

payment covering the cost of this purchase.

Sincerely,

Ahmed Ali,

General Manager

Acknowledgment Letters Example

When customers are not satisfied with goods and

services that are offered by businesses, they write

complaint letters asking for fixing these situations.

In order to be more effective, the tone of the letter

should not be angry.

In order to obtain a positive response, you should

not vent your anger in the letter.

You should state your claim supported by factual

evidence and ask for adjustment.

Complaint Letters

Islamic University of Gaza Majed Imran

PO Box 108, Kan Yunis, Palestine

Gaza, Palestine 28, June, 2006

Attention: ECE Department Head

On June 16, I filed for an incomplete grade in the Power Systems course. All thesupporting items were attached which included a medical doctor report, medicalprescription, and the hospital check out papers.

On June 23 I received a denial for my incomplete application without any explanation. I immediately contacted the department with a note explaining my situation. Not only I received no explanation but also I was advised to just forget about it.

Please either send me a explanation for the denial or else advise me with the steps and procedures that I need to take to fix this problem.

Sincerely,

Majed Imran

5th year Electrical Engineering student

Complaint Letters Example

Dear Mr. Majeed:

we regret the keyboard you purchased is causing you difficulties. Because Doe products are tested thoroughly before shipping, it is a rare instance when one is found defective. We have enclosed a replacement keyboard for your convenience. Please return the original to us in the enclosed mailer. If you need further assistance, please call us at 555-5555. We want you to be a satisfied Doe customer.

Sincerely,

Ahmed Ali,

General Manager

Rocky Tech Corp.112 Jamal Abed Nasser St.Gaza, PalestineOctober 3, 2004

Mr. Ayman Majeed, Salesman 102 Mannara Square Ramalla, Palestine Dear Mr. Majeed:

Apologize for a defective, damaged, or

incomplete product

Two types:

1. Provides benefit to the reader

Example: Asking about a product the companyrecently advertised

2. Provides benefits to the writer

Example: Asking the public utility for information onenergy-related project you are developing

Inquiry Letter

SAMPLE INQUIRY LETTERFrom______________ (Address)

To_______________ (Address)

Date:

Subject: Inquiry for bulk bookings for a movie

Dear Sir or Madam,

Ours is a private school situated at ____________ (location) having over

_______ (number of students) and ___________ (number of staff

members).

The movie _____________ (name of the movie) that has just been

released is a very inspirational and awakening one. Therefore on

account of ______________ (name of occasion) we would like to show

this movie to our students of classes 9 to 12 on __________ (date) at

___________ (name of the theatre).

We would like to make an inquiry for booking the theatre as per the details

given for ___________ (number of students). Please give us a quote for

the same also including a coke and popcorn that we would like to treat

our children to.

We would appreciate if you give us the details by __________ (deadline

date) so that we can inform the parents accordingly well in advance.

For any clarifications please contact us at the numbers given at the bottom

of the letter.

DOS AND DON’T’S OF INFORM

LETTER

An Inform Letter may be addressed to one particular individual or may

be generally addressed depending upon what is being informed about

It may be a personal or an official letter in nature

It must carry a date on the top left corner of the letter to indicate when

the letter was initiated

An Inform Letter should be crisp and short

If the Inform Letter is being written as a result of some incidents, then

details of those incidents should support the letter

The letter should always be signed by the person who is has the key

responsibility to ensure that the information is being followed

An Inform Letter should always have a phone number or email address

where the signatory may be contacted for any clarifications

INFORM CUSTOMERS ADOUT DEFECTS IN A

PRODUCT

Ms/Mr. ______________

Address

Date: ___________

Subject: To inform about certain defects in xyz

Dear customer,

It is to bring to your notice that certain defects have been found in the

recently launched product XYZ (name of the product).

There were certain defects found in XYZ and were also reported by certain

section of customers. The malfunctioning has been found in the pieces

sold only after ________ (date).

We are repairing and replacing all the pieces sold after ________ (date). It

is requested that you have any piece of XYZ bought after the mentioned

date you may get it replaced from your nearest dealer or priority shop

for free on providing the receipt of purchase.

We also mention that pieces sold before the said date are found to function

properly and are not required to be exchanged or changed.

Thank you

Yours

Name

Writing a Proposal Letter

This is an overview of how to write up a proposal

letter for companies who would like to offer their

services or products to clinch a deal or a sales.

The technique listed will give the proposing

company the added advantage if its proposal is

impressive for the recipient to consider the

proposal favorably.

Tips for writing a proposal letter:

A proposal is an introductory offer to a service or product, which is not

legally binding.

A proposal letter can be formal or informal depending on the proposed

offer issue, such as inclusion or exclusion of personal information.

The general tone of a proposal letter should always be formal for the

business, irrespective of letter content.

A proposal letter should be precise in its content to create a good

impression on the reader.

A proposal letter should be brief but to the point, outlining the benefits of

working together for the involved parties.

Sample for proposal letter

Mr. Michel Taylor,

Horizon Web Designing House,

3844 Diamond Street

Asheville, NC

Respected Sir,

I am writing from Dove writing services, which is a well known organisation in the

state. We are keen to provide our services to the Horizon Web Designing house. We

are five year old company and our services are provided to all the major companies

of its niche. This can be demonstrated by our branch offices which are situated in all

the major cities.

We are considered as the best by our clients and it would be an honour to provide

our services to you. Please see enclosed catalogue to know our rates and services.

Hoping positive reply.

Thanking you.

Yours sincerely,

Joey Parker,

Business Development Manager,

Proposal Rejection LetterMr. Mursel Regojevi?

Porticol Engineering Ltd

Slovenia

April 15th 2010

Dear Mr. Regojevi?

Thank you for your company’s proposal with regards to our company’s

upcoming new products.

We are pleased with Porticol Engineering Ltd’s interest to collaborate

with Unlimited Resources Ltd on promoting and selling our new

Electrical Handheld products.

It is our regret to inform you that Unlimited Resources Ltd is unable to

accept Porticol Engineering Ltd’s proposal for collaboration on these

new products at the moment .

However, we would like to keep your company open for possible future

collaborations when such opportunities arise. Thank you for your

interest in Unlimited Resources high quality products and we hope that

collaboration opportunities will arise soon for both parties.

Yours Truly,

Gina Watson

Project Manager

Recommendation LetterLloyd Group of Companies,

New Orleans

To:

The Director

Genius Electrical Ltd,

New York

22nd June, 2010

Ref: Recommendation of our former employee

Dear Sir,

This to inform you that Mr. Edward Kimberly had been working with us for

the past 5 years. He is a very hard working and sincere employee of our

company. He was responsible for the success of many of our projects.

We are extremely reluctant in letting our hard worker to leave our

company. It was but for the sake of the employee, who is desirous of

furthering his career. In letting Mr. Kimberly leave our company we are

loosing a diligent worker.

We highly recommend him for the job. He will defiantly be an asset to your

company.

Thanking You,

Reference Letter For Higher Studies

Directress/ Principal

St. Louis College

3647 Hillhaven Drive

Bellflower, CA 90706

Respected Directress/Principal,

This is in indication to the candidate, Nuaire who has come to look for MBA

admission in your college; I want to make an appeal to you that the

mentioned student has been remarkably good in her lower classes both

in extra curricular activities and academic. She has been on the top of

her class of three consecutive years and moreover, she gets the

proficiency award in commerce together with a gold medal.

Hence, it is my modest request to you to consider the candidate for your

college admission. Along with this letter, are the entire certificates in

support of the student’s application. I promise you that the applicant will

let you feel great and proud with her performance.

I’m hoping for some positive news about this matter. Thank you.

Yours Truly,

Chairman,

Students Welfare Organization

DOS AND DON’T’S OF INTERVIEW LETTER

An Interview Letter is a formal letter so it should always be handed over

on the company letterhead

Since it is purely an official communication of selection, it should be

crisp and brief

The Interview Letter should inform the individual details of the interview

such as date, time and venue

The Interview Letter should also specify for the individual if s/he is

expected to get any documents with her/him for the interview

It should be addressed to the individual concerned with her/his full name

and address to avoid an confusion

It should be sent well in advance for the individual to make

arrangements to reach the venue on time especially if it is out of station

SAMPLE INTERVIEW LETTER

_______________ (Name and address of interviewee)

_______________ (Date)

Subject: Interview for the post of ____________

Dear Ms/Mr _____________

This is in response to your application dated __________ applying for the

post of ____________ (designation) and the subsequent Group

Discussion that was held on ___________ (date).

We are pleased to inform you that you have cleared the first round of

elimination and have been selected to appear for an interview with our

Panel Members.

You are requested to come for a formal interview on _________ (date) at

________ (venue) at __________ (time).

You are requested to please be on time for the interview. If for any reason

the date is inconvenient for you, kindly contact the undersigned for an

alternative date. You also need to call at any of the numbers given

below and confirm your availability for the interview failing which the

interview call will be null and void.

There is no need for you to bring any documents for the interview. They

will be required after the results of the interview are declared.

We wish you all the luck!

Points to remember while drafting an

Appointment Letter:

The Appointment Letter should clearly give the designation for which the

individual is being hired

The Terms and Conditions under which the hiring has been done should

also be clearly mentioned.

The date from which the Appointment Letter is effective should be

specified in the letter

The letter should be addressed to that one particular individual whose

name, address, etc should be clearly mentioned to avoid misuse of the

document

It should not be a hand written letter but a typed one on the company

letter head

The Appointment Letter should be signed by the highest authority in the

organization responsible for the decision to hire the concerned individual

and should also carry her/his designation

Date on which the Appointment Letter is being issued should also be

clearly mentioned

SAMPLE APPOINTMENT LETTER

Ms/Mr. ________________

Address of the selected candidate

Date of issue of Appointment Letter

Subject: Your application for the post of _______________

Dear Ms/Mr _______________

We are in receipt of your application for the post of _____________. We

are pleased to inform you that our organization has found you eligible

for the profile described.

You are requested to report at our office as per address given below at

9:30AM on ___________ (date from when the individual is expected to

join) in approval to your appointment.

Name of the Company

Complete address with phone numbers/landmarks (if any)

Continued….This is to inform you that this letter will be null and void in case you do not

report at the date and time specified in this letter.

As per our Company policy, you will be on Contract for a period of _____

(specify the period as per the HR policy) and then, based on your

performance and review you will be taken to the next level of

employment in the organization.

During your Contract period you are entitled to take ________ (specify the

leaves that the employee can take as per your Leave policy). In cases of

emergency for any extra leave requests however the decision will be

upon the management.

We hope to have a long successful professional relationship with you and

wish you all the very best.

Yours sincerely

________________

(Designation of the authority)

cc: Human Resource Department

LETTER OF APPRECIATIONMs. Etta B. Ro

Junior Executive- Sales and Marketing

Zinc Group of Companies Pvt. Ltd

2823 Valley Street

Camden, NJ 08102

23 September 2010

Subject: LETTER OF APPRECIATION

Dear, Ms. Etta

Many congratulations for your success and achievement in our organization. With

all your hard work and dedication towards your work you have prove it that you

have all capabilities to handle many big projects single handedly. Thus the

success of this project entirely belongs to you.

Hence the company’s has decided to appreciate you by issuing this letter and form

now onwards you will the team leader for sales and marketing team. As you

would become the team leader not only your post increases but your salary

would also be increased by 25%. Once again many congratulations and hope

you will maintain this attitude through out your future projects.

Thanking You

Yours Sincerely,

[Your Name]

[Street • City • State • Zip Code]

[Phone # • Fax phone # • Messages phone # • Email]

[Date today]

[Recipient's name]

[Company name]

[Address]

Dear [Recipient's name]:

Please accept this letter as my formal notice of resignation from [Company name],effective [date, two weeks from date above]. The associations I've made during myemployment here will truly be memorable for years to come.

I hope a two-week notice is sufficient for you to find a replacement for me. If I canhelp to train my replacement or tie up any loose ends, please let me know.

Thank you very much for the opportunity to work here.

Sincerely,

[Sign here]

[Your name, title]

Resignation Letter Sample

Your NameYour Address Your City, State, Zip Code Your Phone Number Your Email

Date

Name Title Organization Address City, State, Zip Code

Dear Mr./Ms. Last Name:

I would like to inform you that I am retiring from my position with Smith Agency, effective August 1.

Thank you for the opportunities for professional and personal development that you have provided me over the years. I have enjoyed working for the agency and appreciate the support provided me during my tenure with the company.

While I look forward to enjoying my retirement, I will miss working for the company. If I can be of any assistance during this transition, please let me know.

Your Signature

Your Typed Name

Retirement Letter Sample

Retirement appreciation letter.

Heather J. Hume

413 N Webster St

Red Cloud, NE 68970-2466

26th October 2010.

Subject: Retirement appreciation letter.

Dear Heather,

After 30 years of service here at Eastwood Company as Vice President, it

is hard to believe that you have reached retirement. It is tough for me to

see you going today, but congratulations on your retirement.

During your tenure our company has witnessed numerous turbulent

situations. You ensured a sound solution to each such problem with

your dedication, discipline and hard work. We are grateful for all your

dedications and are left with no words for appreciation. Your efforts have

helped this company grow to the position it enjoys today. We hope you

have enjoyed being here. My eyes are wet at this moment of time when

you are leaving us.

Wish you good health and all the luck.

Yours Faithfully,

Rebecca H. Rivera.

Invitation LetterSales Executive)

(Decor Plus Inc.)

(West Park Ave.)

(Manila)

(16th September, 2009.)

Dear (Mr. Homann),

It is an honor to be given the priviledge to invite you to the (Home

Decor Exhibit). This event will be held at the (Expo House) on October 2

to 5, 2009. Exhibit will start at (8:00 in the morning until 7:00 in the

evening).

This upcoming event is organized for he benefit of individuals of

families who wish to find a (new home decor) and gives a chance for

everyone to meet ech other.

Hoping for your presence in the said event.

Respectfully Yours,

(Donald Swan)

Leave LetterMichelle J. Hemmer

1376 Brookside Drive

Birmingham, AL 35222

10 August 2006

To

Mrs. Rose Winslet

Head of the Team

Dear Winslet,

I was feeling very tired and exhausted for the last two days and I consulted

with a doctor today. He said that I am infected with jaundice and I need

to take rest for two weeks. I write this letter to officially inform you about

my sickness and to request for two weeks leave. I also have enclosed

the medical report given by the doctor.

I transferred my present work to one of my colleague in my team and the

accepted it and assured that he will complete it without any delays and

problems. As everything is clear, I kindly request you to grant me leave

for two weeks starting from 11th August 2006.

Thanks and regards,

Michelle J. Hemmer

Refusal Letter (Do’s and Don'ts) A Refusal Letter should be written as soon as the decision to refuse a

request has been taken

The tone of the Refusal Letter should not sound sarcastic

Even though a refusal has an unpleasant connotation attached to it, the

reader should not be made to feel dejected

The letter should not sound as if all doors to the writer have been

closed. It should sound as if other options are still open

It is a reader’s right to know why the request has been refused so the

letter should clearly give the reasons for refusal

The Refusal Letter should be short and brief

Always give a contact number or email address for the reader to contact

you if required

The letter should always end with a positive note

Sample Refusal letter SAMPLE REFUSAL LETTER

_______________ (Name and address of person)

________________ (Date)

Subject: Refusal of request for car loan

Dear Sir or Madam

This is with reference to your application of __________ (date)

requesting for a car loan from our institution.

We regret to inform you that we are refusing your request because your

monthly income, as per the pay slip attached with the application, is not

enough for us to get the confidence that we will get our installments on

time and regularly.

We understand that this will be really disappointing for you however

since this is company policy we cannot do much about it. On the

contrary if you are fine with taking another vehicle that has a lower

installment option, we will be glad to assist you.

Please feel free to contact the undersigned at the numbers given below.

We hope to be associated with you at some point in time.

Best regards,

(Name of signing authority)

I. Write a cover letter for any (from internet,

newspaper,…) announced job. Need to include

the ad.

II. You bought something (computer, book,

electronic instrument) from the internet, when

you received it was not in good shape. Write a

complaint letter to the company.

Due Next Tuesday

Assignment 7

Business Communication

Writing a Memorandum

Memorandum

A memorandum is

considered “inside”

correspondence.

It is written to

someone in your

company.

Advantages of Memos

Memos are:

Quick

Inexpensive

Convenient

A Written Record

Memorandum

A memo is less formal than a letter.

It usually conveys one idea and is likely to be

short.

Effective memos are clearly written with the

objective stated in the first sentence.

Purposes of Memos

To Inquire

To Inform

To Report

To Remind

To Transmit

To Promote Goodwill

Questions

You should be able to answer several

questions regarding your memo:

1. Exactly why are you writing the memo?

2. Is the person you are writing to in a position to

make a decision?

3. Do you state your objectives immediately?

Check Your Memo

Is is easy to find the

main point?

Would it help to

underline, indent, or

bullet the main points?

Does your memo have

plenty of white space

for easy readability?

Have you removed

unnecessary words?

Is your memo filled

with technical jargon?

Is it positive?

Memos

A memo should be

designed to get your

message across

quickly.

Busy people do not

want to waste time

reading unnecessary

information.

Organization of the Memo

Statement of

Purpose

Message

Statement of Future

Action

Special Formatting and

Mechanical Techniques

Use solid capitals and

centering to emphasize

an important detail

Use columns with

headings to make

reading and

understanding easier

Special Formatting and

Mechanical Techniques

Use underlining and side headings to show natural breaks

Use bullets to emphasize several points

Use boldface and italics when appropriate

Important “Nevers” in

Memo Writing

Never write memos or any

other communications

which are unnecessary.

Never write complicated,

hard-to-understand

memos.

Keep them simple and to the

point.

Important “Nevers” in

Memos Writing

Never write rude,

blunt, or thoughtless

memos.

Never send memos

that have typos,

misspelled words, or

grammatical errors.

They are a poor

reflection on you!

Important “Nevers” in

Memos Writing

Never waste space

with unnecessary

introductory material.

Never leave out

necessary details

causing people to

have to follow up

with questions.

Important “Nevers” in Memos

Writing

Never use a closing

line or a signature in

a memo.

BASIC PARTS OF A MEMO

TO:

FROM:

DATE:

SUBJECT:

Body of the memorandum—single spaced

Reference initials

Memo

Make sure the

memo is

Clear

Concise

Correct

Concrete

Complete

Memos

Make sure the

memorandum is

Well placed

Has correct

punctuation and

spelling

Memos

Be sure the memo

States the purpose clearly

Presents message effectively

Uses a courteous tone

Gives reader complete, accurate details

Concludes appropriately

Circulars

Circular letters are sent to a large number of

people. They are unsolicited letters..

Use of Circulars

Convey information about new product, a new

service.

a new set of terms and conditions,

the opening of a new branch,

change of address,

telephone numbers,

seasonal greetings,

discounts, price revision etc

ContinuedToday, circular letters are printed in computers

and sent. They can even be e-mailed to

customers. They are persuasive in style and

are quite lengthy

Writing meeting

minutes

What are minutes?

short notes taken to provide a record of a

conference or a meeting

permanent and formal record of what

happened

summary of discussion and action items

What do minutes contain?

key points of discussions

actions to be taken

assignments given

deadlines

Minutes help you check:

if you have stuck to what has been decided

if you have completed your tasks in due time

if you have taken proper actions

if you have progressed with your task

if your participation has been active

which ideas you have contributed

Minutes help the teacher to find out:

what was discussed in a meeting

who was involved in the discussion

if the meeting was efficient, and progress

achieved

responsibilities for implementing certain actions

deadlines

How to make an announcement?

1. May I have/call your attention, please?

请注意啦！2. Attention, please, everybody!

大家请注意啦！3. I have an announcement to make.

我要宣布一个通知。4. I have something to tell you.

我有事情要告诉你们。5. I have some good news for you!

我有好消息要告诉你们。

Some commonly-used sentences:

A. How to make an announcement?

6. There will be a talk this afternoon.

今天下午有一个报告。

7. The Student Union has decided that...

学生会决定……

8. We shall have a lecture on...

我们将要听一个关于……的报告。

9. It has been decided that we’ll pay a visit to...

我们已决定要参观……

10. Please take your notebook with you.

请随身带着笔记本。

A. How to make an announcement?

11. We’ll gather at the school gate at eight tomorrow.

我们明天八点在校门口集合。

12. Please be there on time and don’t be late.

请准时到达那儿，不要迟到。

13. I hope you can have a good time.

我希望你们能过得愉快。

14. That’s all. Thank you.

完了，谢谢。

A. How to make an announcement?

B. How to write a notice?

B. How to write a notice?

The School Teachers’ UnionNOTICE

All teachers are requested to meet in the school conference room on Friday (Sep.10) at 4 p.m. to celebrate Teachers’ Day. Please arrive on time.Sep. 8, 2005

The format of a note:

Time (optional)

(Dear) Name,

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Your name

Note Writing

7/8/2005 ?July, 8

Aug, 7

Michael Jordan

(Dear) Michael

(Dear) Jordan

Types of note

Note Writing

1. Appointments

Feb.11Helen,

Could we see each other for about an hour on Friday afternoon at 3 o’clock?

Xiaohong

Note Writing

Lihua，I’m sorry to say that I cannot come to the buffet, because I have caught a bad cold. Please give my best regards to our friends. I do hope you will have a good time. Rick

2. Apologies

Note Writing

Now from the sample given, tell us the features typical of this kind of English

notes.

Say sorry at the very beginning.

Ways to say sorry:

I’m terribly sorry …

I am sorry to say that …

I am so sorry. I haven’t …

I would like to express my apologies for …

Note Writing

3. Invitations

Cathy,We are having tea and moon cakes in my

flat (392) tomorrow night (Thursday) about 8 p.m.

Do come if you are free.

Huiling

Sample

Note Writing

Larry,We are writing to thank you for the

wonderful time we had at your party last night. John

4. Thanks

Sample

Note Writing

5. Message (留言)

Sample

Honey,I’ve got to meet a new client in HolidayInn this evening. Don’t wait dinner for me.

LoveJohn

Note Writing

6. Asking for leave

Directions: Your father is seriously ill, and you want to go back home. Write a

note to the secretary of your department and it should include.

1) the cause for leaving;

2) the days: from 16th to 21st;

3) Catch on the lesson after returning school.

Note Writing

July 5th

Dear Miss Huang,My sister called me last night, and she said

that my father is dangerously ill. I beg to apply for seven days’ leave of absence from 16th to 21st instant, in order that I can see my beloved father.

I should be much obliged if you would grant me my application. As regards the lessons to be missed during my absence, I will do my best to make up for them as soon as I get back from home.

Sincerely yours, ×××

Thanks