Writing skills all topics - full presentation

WWriting riting SSkillskillsAbdalrahim AbuDayyaAbdalrahim AbuDayya

[email protected]@Hotmail.com

OutlinesOutlines

DefinitionDefinition Why Written Communication?Why Written Communication? TipsTips Questions a writer asksQuestions a writer asks The Writing ProcessThe Writing Process TypesTypes CommandmentsCommandments ConclusionConclusion ReferencesReferences

Writing?Writing?

One of the best methods to One of the best methods to communicatecommunicate

Writing is one of the oldest known forms of communication

In today’s age of information and technology, writing has become a lost art

Why Written Why Written Communication?Communication? Creates a permanent recordCreates a permanent record Allows you to store information for Allows you to store information for

future referencefuture reference Easily distributedEasily distributed All recipients receive the same All recipients receive the same

informationinformation Necessary for legal and binding Necessary for legal and binding

documentationdocumentation

Writing Skills?Writing Skills?

A career requirementA career requirement More than a “nice thing to have”More than a “nice thing to have”

– a necessity – a necessity Your Writing = Your PersonalityYour Writing = Your Personality As a professional, it is crucial to

write well

Writing Skills?Writing Skills?

The ability to write does not require a unique talent or an outstanding mental ability

Everyone has the basic skills necessary to write well

A basic understanding of writing and a commitment to writing well in all situations is needed as a professional

Questions a writer asksQuestions a writer asks

How do I begin? What is my purpose? How do I make my point clear? How do I create a logical flow? How do I say what I mean? How do I avoid grammatical errors? How can I make my message brief? How can I create a visual effect?

The Writing ProcessThe Writing Process

PlanningPlanning WritingWriting Quality ControlQuality Control


PlanningPlanning

Keep objectives in mind and Keep objectives in mind and research the topicresearch the topic

Think about the audienceThink about the audience Outlining helps organize thoughtsOutlining helps organize thoughts


WritingWriting

Follow your outline, use your handbookFollow your outline, use your handbook Inspiration is acceptable but must be Inspiration is acceptable but must be

carefully reviewedcarefully reviewed Use the interview approach to Use the interview approach to

supplement the outline (who, what, supplement the outline (who, what, where, when, how)where, when, how)


Quality ControlQuality Control

Reread your workReread your work Be critical of your own workBe critical of your own work

Considerations while Considerations while writingwriting

Who? What? When? Why? Where? How?

Good WritingGood Writing

Completeness:Completeness: all information needed is all information needed is providedprovided

Correctness:Correctness: relevant and precise information relevant and precise information Credibility:Credibility: support your argument support your argument Clarity:Clarity: should not be ambiguous should not be ambiguous Conciseness:Conciseness: to the point to the point Consideration:Consideration: anticipate the reader’s anticipate the reader’s

reactionreaction Vitality:Vitality: use the active voice rather than the use the active voice rather than the

passive voicepassive voice

Business DocumentsBusiness Documents

A good business document should A good business document should always answer the following questions:always answer the following questions:

What is this document about?What is this document about? Why has it come to be?Why has it come to be? Who wrote it?Who wrote it? How is it organized?How is it organized? What is it trying to accomplishWhat is it trying to accomplish What supports the conclusion?What supports the conclusion? What problem or opportunity does it What problem or opportunity does it

address?address?

Spelling and GrammarSpelling and Grammar

It is important in all business communications to use proper grammar and correct spelling

What you write and how you write could reflect a positive or negative image

Sloppy and/or poorly written communications could be perceived as a lack of caring

Types of WritingTypes of Writing

E-mails Letters and Memos Agendas Reports Promotional Material Academic Documents Research (scientific) manuscripts

““The greatest problem in The greatest problem in communication is communication is the the

illusionillusion that it has been that it has been accomplished.accomplished.””

- George Bernard Shaw - George Bernard Shaw

Have you hit your target?Have you hit your target?

In written communication most confusion & frustration are caused by failing to be specific

Make it clear, brief and concise

10 Commandments10 Commandments

1.1. Know what you want to say before you Know what you want to say before you say it. say it.

2.2. Keep it simple.Keep it simple.3.3. Use bullet points.Use bullet points.4.4. WIIFM (What's in It For Me?)WIIFM (What's in It For Me?)5.5. Don't get bogged downDon't get bogged down6.6. Call to actionCall to action7.7. EditEdit8.8. Spell checkSpell check9.9. Take 5 before hitting sendTake 5 before hitting send10.10. Follow upFollow up

ConclusionsConclusions Utilize full potential of written Utilize full potential of written

communicationcommunication Use frequent e-mails as per your Use frequent e-mails as per your

requirementrequirement What you write will ultimately define you as What you write will ultimately define you as

a professional to your colleagues and a professional to your colleagues and superiorssuperiors

Match the appropriate communication Match the appropriate communication method to the recipientmethod to the recipient

Eliminating excessive or unnecessary Eliminating excessive or unnecessary communication will improve your workflowcommunication will improve your workflow

Mastering these skills will improve your Mastering these skills will improve your ability and enhance your careerability and enhance your career

ReferencesReferences

http://smallbusiness.chron.com/http://smallbusiness.chron.com/writing-communication-skills-writing-communication-skills-essential-business-success-essential-business-success-promotion-30953.htmlpromotion-30953.html

http://books.google.ps/http://books.google.ps/

Thanks for your Thanks for your attentionattention