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Yelp Explained

Yelp Explained

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Here's a guide to understanding Yelp. What is Yelp? Yelp is a new kind of social networking site, centered on customer reviews of local businesses. And How Does Yelp Work? Online reputation management is a complex process, but it is also tantamount to your business success. To make the most of your online reputation, you may want to enlist the help of qualified and competent professionals like us, SPANCEPT. Contact Us Today For More Information! http://spancept.com/ [email protected]

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Page 1: Yelp Explained

Yelp Explained

Page 2: Yelp Explained

Guide to understanding Yelp:

What is Yelp?

Yelp is a new kind of social networking site, centered on customer reviews of local businesses. Anyone can post a review on Yelp, and anyone searching the web can use Yelp to find and evaluate local businesses.

Page 3: Yelp Explained

Guide to understanding Yelp:

How does Yelp work? You register your business listing with

Yelp, and then you invite your

customers to share their reviews via

the Yelp online community.

When potential customers want to find

businesses of your type in your area,

they type their search terms into the

search engine, and Yelp returns their

options—your business being one of

them.

Page 4: Yelp Explained

Guide to understanding Yelp:

What determines your business’ Yelp search

engine ranking?

Your business listing is ranked on Yelp search returns in accordance with several factors pertaining to its number of reviews and customer scores (from one to five stars). on Yelp, to increase awareness of your business listing and improve you Yelp search engine ranking.

Page 5: Yelp Explained

Guide to understanding Yelp:

Can a review be removed?

No, you cannot remove a review from Yelp. However, you may request that Yelp evaluate the review to see that it fits within their content guidelines. Just remember that every business gets bad reviews occasionally, and that it is how you respond to those reviews that matters the most.

Page 6: Yelp Explained

Guide to understanding Yelp:

What is included in a Yelp business listing?

In addition to seeing your customer reviews and ranking (in terms of one to five stars), people who visit your Yelp listing will be able to learn much more about your business, including hours of operation, business website address, physical location (or mailing address, if you prefer), and telephone number. Yelp also allows you to upload photos of your business to improve the visitor experience.

Page 7: Yelp Explained

Guide to understanding Yelp:

Does it cost to

use Yelp? No, it won’t cost you anything to register your business with Yelp, and to have your customers post reviews. If you opt to advertise your business using Yelp advertising, you will have to pay a fee.

Page 8: Yelp Explained

Online reputation management is a complex process, but it is also tantamount to your business success. To

make the most of your online reputation, you may want to enlist the help of qualified and competent

professionals like us, SPANCEPT.

We can be reached by email: [email protected] or

visit us at: www.spancept.com.