Business Coach Risto v english

Right path, focused outcomes.®

Risto M Koskinen w w w. n av i ge n . co m | r i s to @ n av i ge n . co m

Associate

Certi fi ed

COACH®


How I became a COACH?

This describes the nearly 40 year journey I made to become an executive coach and to create the APPRECIATIVE COACHING® concept.

My aikido teacher once said that we are all traveling the same path – some are ahead of you, some walk behind you.

My path is a living one too; right now I’m heading towards EMCC Master Coach –certification and after that I’ll move onto a Master’s Degree in Executive Coaching.


The organisation I represent today is Navigen, my company of 15 years.

Still maintaining its values, first stated in 1999:

• reliability,• profitability,• clarity and• soundness

and…


APPRECIATIVE COACHING®… an approach and philosophy that defines my way of working. In it I recognise how each coach has a personal orientation that comprises a theoretical grounding, personal competencies, beliefs and characteristics.

I offer coaching based on…

1. capitalising client strengths and previous successes,

2. proactive approach towards change and the deployment of hidden resources,

3. reaching for potential ’best’ to create genuine competitive advantage, and

4. evidence-based methodological foundation springing from theoretical research and documented practical execution.


COACHING BENEFITS

While coaching primarily targets performance improvement it…

1. accelerates development;

2. gives the client an experience of advancement, and thus strengthens motivation;

3. gives candid and specific feedback particularly about the personal characteristics related to leadership;

4. contributes to decision-making when the personal values and the needs of ego become conscious, and

5. unlike some other approaches focuses above all on results including:− visible changes in behavior− financial benefits for the sponsor− concentrating on critical domains (Pareto –principle, 80/20)− continuous learning to give a head start and transient competitive

advantage − priority management


COACHING PROVIDES

SPACE that is emotionally secure and enables the client to deal confidentially and safely with even the most delicate issues

TIME separated from everyday demands to give room for authentic contemplation

STRUCTURE to support performance enhancement

PROCESS that is distinctly results-driven and that encourages the client to excel


CLIENT PERSPECTIVE

Coaching is an appropriate approach when it is

1. part of an ORGANISATIONAL DEVELOPMENT STRATEGY;

2. INVESTMENT, not expense;

3. allocated to KEY VALUE PROVIDERS, and

4. BENEFITS are measurable IN FINANCIAL TERMS – directly and indirectly.

APPRECIATIVE COACHING® is appropriate when…

1. we reach for QUALITATIVELY NEW instead of functional or benchmarking improvements,

2. we need to recognize and deal with DEEPER MEANING STRUCTURES, and

3. we aim to deploy HIDDEN RESOURCES.


MY CLIENTis

• motivated to advancing his or her competencies• capable and results-oriented• on a fast track or in a new, challenging position

appreciates• learning• high quality and high standards is his/her profession• intelligence in its various forms• integrity and candor

wants to• find qualitatively new productive procedures and ways of

acting• address issues of leadership, change, and professionalism

in a confidential atmosphere• get support in dealing with his or her painful professional

concerns


PERSONAL NEEDS

APPRECIATIVE COACHING® is primarily defined by organisational business needs and demands . To be successful in this framework we need to connect these needs to the client’s personal agenda. This agenda actively frames the process and the perspective of coaching. For example:

LEADERSHIP AGENDAWho do you want to be as a leader, and how will your actions reflect that?

RELATIONSHIP AGENDA How will you establish and manage positive working relationships with pivotal stakeholders?

LEARNING AGENDAHow will you learn from your experience and

build new and better capabilities?

PERSONAL AGENDAHow will you manage your time and your priorities with multiple demands and expectations?

BUSINESS AGENDAWhat are the business priorities you need to accomplish to be successful?


MEASURING COACHING

Measuring coaching outcomes is a multifaceted issue – too many common practices are still one-dimensional or non-validated. In APPRECIATIVE COACHING® approach I suggest several possible metrics, and then we consciously choose the most suitable ones. Coaching results in the measurable creation of value.

4. human capital development and organisational effectiveness improvements (like acquiring, developing and retaining talent or succession planning).

1. operational financial results (like savings of expenses,

growth in productivity);2. business results (like organizational growth, market share, product

or service development, customer satisfaction, industry leadership);

3. strategic results (like strengthening high potency leadership, culture optimisation, transition

management, initiatives to create more effective competition); and


APPRECIATIVE COACHING® IN A STRATEGIC CONTEXT

BUSINESS NEEDSAND

PRIORITIES ORGANISATION CAPABILITIES

REQUIRED

LEADERSHIP REQUIREMENTS

GAPSCOMPETENCY

DEVELOPMENT STRATEGY

APPRECIATIVECOACHING®

METHODS

MARKETPLACE CHALLENGES

INDUSTRY FORCES AND

TRENDS

BUSINESS STRATEGY


APPRECIATIVE COACHING® -frameworkARVOSTAVA COACHING® (appreciative coaching in Finnish), the AC® -logo and NAVIGEN® are registered brand names for Navigen Ltd.

Kokemuksen rakentumisen

perusta

Subjective design


perusta

Psychological background


perusta

Building blocks for

Appreciative Coaching

Kokemuksen perusta

Constructing the experience


perusta

Grounded serviceconcept

Cognitive psychology

Positive psychology

Psycho-dynamics

ConstructivismSocial

constructivism

General change models

Models of adult

development

Narrative approach

Solution-focused

approach

Appreciative Inquiry

Appreciative Intelligence

Developmental work

research

Socio-dynamic approach

Integrativethinking

APPRECIATIVECOACHING®

Approaches


MY SERVICES

SILTA (BRIDGE)is an intensive process intended to deal with a specific problem or situation in order to give the client third party support and insight.

SUUNTA (TARGET)is a process to clarify organisational strategy. During the process a clear vision and core activities are defined, and a follow-up plan is set in place.

REITTI (TRACK)is arogram for key value providers. It concentrates on personal and professional development and on increasing business performance as a part of the organisation’s development plan.

LUOTSI (PILOT )is team coaching for Boards and for other professional bodies. It aims to develop team work and interpersonal relations, and helps to align the organizational objectives.

are customized to deal with different client needs; at the moment there are four different services…


PRODUCTIVE EXCELLENCE

Coaching is becoming a formal profession, regulated by ethical, legal and academic strictures. It is important for the client to investigate the coach’s references:

1. COACHTRAINING including both theoretical and practical studies as well as internationally accredited certification;

2. ACADEMIC or equivalent BACKGROUND, because coaching requires theability to understand a broad scope of issues and concepts;

3. WORK- and LIFEEXPERIENCE is a prerequisite. Maturity is needed for the coach to understand the client’s world; humility to respect life’s courses and courage to provide candid, straight and sometimes challenging feedback.


MY NAVIGEN

In NAVIGEN Ltd I am committed to

1. ethical professional conduct and confidentiality in my work,

2. a process, that targets my client’s continuous development, and

3. continuous personal learning agenda to be able to provide my clients my best service.

My strengths are

1. ease of approach and my ability to establish rapport and a confidential relationship,

2. sensitivity and patience in dealing with challenging issues, and

3. the ability to understand ways of thinking and to process information at anexecutive level, as well as to deploy relevant, efficient, and positive coaching techniques.


EMCC Master Coach – studies

(to be finished 2015)

Master’s Degree in

Executive Coaching(to be finished 2016)

2014onward

1982-

1993

1994-

2007

2008-

2010

2011-

2013

Training in solution-focused

approach

Training in community

care

Developmental work research

–program

Training in tutoring

IntertouchExperiental education– program

Supervisor(University of

Jyväskylä , specializing in coaching and

executive supervision)

Certified Progress Coach®

Executive MBA

Associate Certified Coach® (ICF)

Mentorcoaching

Team Coaching Masterclass

Brief Coaching Workshop

EMCC Annual Mentoring and

Coaching Conference

COACHTRAINING


University of

Jyväskylä

Executive MBA

Thesis:Developing Appreciativecoaching® -

concept for

Navigen Ltd

2013

University of

Oulu

Education(major)

Adult education(minor)

1989

Academicfoundation

(Universities in Kuopio & Jyväskylä)

Grades inpsychology,

sociology,social policy,

administration in education,

special pedagogics, municipal

administration, environmental policy

- 19891990

- 2012

MiddlesexUniversity

EMCC Master Coach

– studies(to be finished

2015)

Master’s Degree in

Executive Coaching(to be finished

2016)

2014onward

University of Helsinki

etc.

Studies of entrepreneurship

CEO –training

Reports andresearch

Coaching-specific training

ACADEMIC BACKGROUND


2011onward

EDUCATOR SOCIAL WORKER

ADULT EDUCATOR

COACH,TRAINER COACH

Leader in a family homeat reformatory

school

Caretaker in special children’s

home

Leader in ayouth detention

centre

Several teaching posts

Social services, City of Kajaani

Kemi-Tornio Polytechnic,

applied social sciences

Psychology, pedagogics,

education

Navigen Ltd,1999 onwardentrepreneur,coach, trainer

Nuorten Palvelu

(NGO),trainer

1995-1999

Navigen Ltd,

executive and

leadership coach

1977-

1988

1989-

1991

1991-

1995

1995-

2010

MY CAREER


PROSESSIONAL NETWORKSMy memberships in national and international organisations ensure my ethical business standards and my professional foundation and they provide me access to latest research and developmental work.

Finnish Coaching Association RATKESFinnish Association for Solution-Focused and Resource-Oriented

Methods

Finnish Supervisors' Association


SELF-DEVELOPMENT

The man who asks of himself, ”What is the most important contribution I can make to the performance of this organization?” asks in effect, ”What self-development do I need? What knowledge and skill do I have to acquire to make the contribution I should be making? What strengths do I have to put to work? What standards do I have to set myself?”

- Peter Drucker (1993) The Effective Executive

This lies at the heart of APPRECIATIVE COACHING®


CONTACT INFORMATION

Risto M Koskinen

gsm +358 50 322 6059email [email protected] www.navigen.com

address Punkalanniementie 60 57230 SAVONLINNA Finland

mailto:[email protected]

http://www.navigen.com/

Career

Business Coach Risto v english