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Learn about the importance of good communication skills and how to develop them.
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COMMUNICATION SKILLSDeveloping
Presented by Dan WatersAcademic Relations - Microsoft
[email protected]: @MSPacWestADE
Blog: danwaters.com
ЗдравоДобредојдовте на мојата презентација.
Не стреляйЯ знаю, большой военной тайной.
Good communication skills aren’t just important.
eCentricity Mission Statements
• progressively implement cross-platform e-business
• distinctively seize resource maximizing channels
• dynamically initiate distinctive strategic theme areas
• energistically matrix ethical vortals• continually actualize cost effective
meta-services
Phrases That Mean Nothing
• progressively implement cross-platform e-business
• distinctively seize resource maximizing channels
• dynamically initiate distinctive strategic theme areas
• energistically matrix ethical vortals• continually actualize cost effective
meta-servicesCorporate B.S. courtesy of the Corporate B.S. generator
http://www.atrixnet.com/bs-generator.html
Outcome: Nobody Cares
The more elaborateour means of communication,the less we communicate.
- Joseph Priestleydiscoverer of oxygen
“
Good communication skills are
FUNDAMENTAL
for:
Understanding
Persuasion
Confidence
Credibility
Influence
+
Good communication skills come from equal parts
education and practice
NINE BEST PRACTICES (TIPS)
communication
Good Communicationdoes not equal “big words.”
(one)
(two)Humans have
emotions.
USE THEM.
(three)
(four)
Build (Carefully)
(five)Practice
(with anybody)
(six)
Sympathize & Engage
(seven)
Know Your Audience
(eight)
Develop & Maintain Style
(nine) Don’t Get
Discouraged
Recap - Tips
1. Use vocabulary effectively2. Play to emotions3. Craft a simple message4. Build upon that message5. Practice6. Sympathize and engage7. Know your audience8. Develop & maintain style9. Don’t get discouraged
Resources for Effective Communication
• Toastmasters Internationalhttp://www.toastmasters.org/
• Presenting to Win (ISBN13: 978-0131875104)
• Presentation Zen (ISBN13: 978-0321525659)
Q&A and Thank You!
Presented by Dan WatersAcademic Relations - Microsoft
[email protected]: @MSPacWestADE
Blog: danwaters.com