The 6 Realities of NOT

Establishing High Expectations for Your Team

By Gina Duke

HIGH EXPECTATIONSI. COMMUNICATE WHAT IS IMPORTANT TO YOU, THEIR LEADER

REALITY: If you don’t have a team that lines up to your professional preferences, you will always feel a sense of dysfunction in your team no matter what you achieve together.

Assignment

UpdatesDeviations to

Your Directives

LOYALTY

Teamwork Camaraderie

HIGH EXPECTATIONSII. COMMUNICATE WHAT IS IMPORTANT FOR YOUR DEPARTMENT

REALITY: Your peers will never respect you, your team, or your function if you don’t get these right.

Department ExpectationsKey Measurables

Technical Expertise in Critical Areas of ResponsibilitySupport of Other Organizational Departments

HIGH EXPECTATIONSIII. COMMUNICATE WHAT IS IMPORTANT TO YOUR DIRECT REPORT

REALITY: If you don’t get this right, no matter how good of a job you do, your boss – the one who decides if you stay or go and how much money you make – will never be satisfied with your job performance.

Leader’s ExpectationsRESPECT

SUPPORT

SENSE OF

URGENCY

ACCURACY

HIGH EXPECTATIONSIV. COMMUNICATE WHAT IS IMPORTANT TO YOUR CORPORATE OFFICE

REALITY: No matter how far removed you are from these colleagues, in the end they may play a key role in your and your team’s future.

DEADLINES

POLICYETHICS

PROFESSIONALISM

HIGH EXPECTATIONSV. COMMUNICATE WHAT IS IMPORTANT TO YOUR CUSTOMERS

REALITY: If you do not do this well, the very demographic you were hired to serve will despise you no matter who else sings your praises. You will be labeled a fraud.

Know who they are.Know what they need.

Know how to deliver.

HIGH EXPECTATIONSVI. COMMUNICATE WHAT IS IMPORTANT TO YOUR SHAREHOLDERS

REALITY: If your department is not committed to company goals and profitability, you may be jeopardizing the future of your company. No commitment – No company – No job – No paycheck

Commitment to Mission, Vision & Goals

High Expectations

This presentation

is a part of

The Chronicles of the Corporate Mom

Monthly

at GinaDuke.com