J. CHRIS BOYDjchrisboyd@gmail.com http://www.linkedin.com/in/jchrisboyd/ 917.376.6191

EXECUTIVE PROFILE

Globally connected leader specializing in business excellence initiatives to drive world class performance and customer experience. Signature ability to harness business, technology, and operations perspectives, engage collaborative resources, and unify organization and teams to breakthrough goals. Blends consultative client focus with multidisciplinary insights to challenge and expand global delivery capabilities and energize service quality.

EXPERIENCE & ACCOMPLISHMENTS

TeleManagement Forum, Morristown, NJ 2010-PresentHead of Project ManagementTM Forum is the leading industry association drawing together service providers and suppliers to envisage digital information, communication, and entertainment future scenarios, and exploit emerging business opportunities. Built and directed a project management center of excellence overseeing a 20%+ expansion of collaboration

programs across mobile internet, communications, digital media, defense, cable, and cloud services markets. Developed governance and reporting structures for 700+ member companies and partners to create and

showcase product and service capabilities via online collaboration communities and industry conferences.

Simply Best Practice LLC, Livingston, NJ 2009-2010Founder and CEOEntrepreneur, independent consultant, and business advisor connecting people and processes, catalyzing and building partnerships, and developing trusted client relationships. Strategy and business excellence consultant providing leadership training and advice to the voluntary, not for

profit, education, hospitality and tourism, and human capital sectors. Networking participant at Clinton Global Initiative; appointed to Business Advisory Council, Caldwell College.

CIT Group, Livingston, NJ 2005-2008Vice President Global OperationsCIT provides diversified trade financing and advisory services across 30 industries in more than 50 countries. Achieved annual savings of 38% ($4million) through establishing common process across organization for

business and technology partners to define and execute an agreed ‘Top 10’ portfolio of strategic projects. Utilized Lean and Six Sigma techniques to transform 18 technology operating platforms to one integrated

system generating $2million annualized cost savings, and instigated controls to mitigate business risks.

The Bank of New York, New York, NY 2002-2005Vice President Six Sigma Created, deployed, and led Six Sigma program as central pillar of the CEO’s bank-wide client service initiative. Personally surpassed $1million savings goal in first year of initiating corporate-wide Six Sigma program. Achieved 34% cost savings and accelerated plan by 6 months through negotiating innovative third-party

training alliance that established and deployed internal competency and aligned global ranks to goals. New York Mercantile Exchange, New York, NY 2001-2002Vice President QualityNYMEX is the world’s largest commodity futures exchange, trading both energy and metals options. Department Head overseeing and safeguarding more than $1billion of transactions per day.

J. CHRIS BOYD917.376.6191 Page 2 jchrisboyd@gmail.com

Enhanced online and trading floor systems accommodating +27% options trading growth and unprecedented trading volume in response to 9/11 and Enron business crisis.

Achieved 43% annual cost savings by integrating teams of vendors, business users, and technologists and introduced automated testing to reduce by over 30% the turnaround time for deployment of new technology.

Spherion (formerly Interim Technology), New York, NY 1997 - 2001Practice Director and Senior Management Consultant Led NYC professional services practice of senior technology consultants to ‘Top 5’ national ranking. Grew professional services revenue by 22% in financial services, pharmaceuticals, healthcare, and media. Client - Morgan Stanley: Transformed project management guidelines for Internet web services group,

streamlining by 28% time and effort expended on data collection, reporting, and analysis of metrics. Client - Citibank: Turned around planning process on $13million global trade finance project from audit non-

compliance to best practice recognized by successive Citibank Operations & Technology conferences.

Motorola, Stotfold, England 1994 - 1996Process Coordinator and Systems Development Team LeaderRecognized for leadership in global telecom and automotive R&D, New Product Development, and manufacturing. Spearheaded UK automotive manufacturing as software center of excellence and assessed and adjudicated

CMM best practices throughout 11 sites in 6 European countries and across all 5 major divisions in the US. Secretary of European Software Council lauded for executing software initiatives resulting in innovative new

product launches; accelerated time to market; and increased reliability and customer satisfaction.

Groupe Bull, Hemel Hempstead, England 1992 - 1994Process Manager Information Systems arm of French company at the convergence of IT, telecommunications, and media.Head-hunted by UK R&D Director charged with eliminating bureaucracy and streamlining decision-making. Led 80-person team to award of ISO9000 quality registration within twelve months of program initiation. Recognized by international panel of experts for industry leading SEI-CMM software process maturity.

Lloyd’s Register Quality Assurance 1992 Harland Simon Automation Systems 1989 - 1991

British Telecom Applied Technology 1987 - 1989

UK Defense Procurement Executive 1985 - 1987

EDUCATION & ACCREDITATIONS

Bachelor’s in Electrical & Electronic Engineering Queen’s University of BelfastAdjunct Faculty in Business Project Management New York UniversityProject Management Professional (PMP) Project Management Institute

Six Sigma Black Belt (SSBB) and Adviser to SSBB Exam American Society for QualityExaminer for Baldrige National Quality Award. US Department of Commerce