Pathways to the Future Workplace

© Copyright 2013 by The Future of Work…unlimited. All rights reserved - 0 -

Do you consider the workplace a

strategic resource?

© Copyright 2013 by The Future of Work…unlimited. All rights reserved

RICS Global Survey

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On balance, is FM strategic? How does the head of FM allocate his/her time?

Source: Raising the Bar: Enhancing the Strategic Role of FM – RICS, 2012


It’s Not Easy Being Lean

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Cut

Costs!

Improve Productivity!

Fix the A/C!

Increase

Utilization!

Give Us More

Meeting Rooms!

Give Us More Private Offices!

Cut Costs!

Cut Costs! Guarantee

Business

Continuity!

Pathways to the Workplace of the Future: A Conversation about the future of work

Business Connect 2013 Burbank, California

March 14, 2013

James P. Ware, PhD Executive Director The Future of Work…unlimited


Going to Work. . .

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2003

2013

2023

2003

2013


“It’s tough to make predictions, especially about

the future” - Yogi Berra


“The future is already here; it just isn’t

evenly distributed.” - William Gibson


Eight “safe” predictions about

the future of work


The Future of Work Will Be…

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Distributed



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Mobile


Mobility is the “New Normal”

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0% 5%

10% 15% 20% 25% 30% 35% 40% 45% 50%

1 2 3 4 5 6 7 1990 1995 2000 2005 2010 2015 2020

16%

27% 35%

Percent of Mobile Workers in the Global Workforce

Source; Future of Work…unlimited

IDC: Over 1 Billion people can work outside a corporate facility (2010)



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Collaborative



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Data-Intensive



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Technology-Enabled



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Fast-paced



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Richly Interconnected



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Highly diverse



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Distributed Mobile

Highly Diverse Collaborative

Data-Intensive

Richly Interconnected

Technology-Enabled Fast-Paced


How does work affect the workplace?


Workplace 2013

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Photos from Work on the Move, IFMA Foundation (SCAN Health Plan, courtesy of Diane Coles Levine)

SCAN Health Plan Long Beach, CA


Workplace 2013

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Photos from Work on the Move, IFMA Foundation

Pfizer Groton, CT


Workplace 2013

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Photos from Work on the Move, IFMA Foundation (credit for Macquarie images to Sharon McGrath)

Macquarie Group Sydney, Australia


Workplace 2013…

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Photos from Work on the Move, IFMA Foundation

Southwark Council Southwark Borough, United Kingdom


…and Something Completely Different

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Davison International Pittsburgh, PA

Photo from Yahoo! Finance



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Workplace 2013: Any Time, Anywhere

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Photos accessed on the Internet, 2012.


But: What is the Pathway…

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… to there?

from here…


Getting From Here to There

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Core Principles

Dream the Destination

Design with Data

Discover by Doing


Dreamers Have Impact

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“I have a Dream”

Photo from socialitelife.com



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“I am only one, but still I am one. I cannot do everything, but still I can do something.”

Image from rottentomatoes.com



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“1,000 songs in your pocket.”

Photo from salon.com



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“If you can dream of it you can do it.”

Photo from flckr.com



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Why change?



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How could we transform the

business?



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Who do we need to share our dream?



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Core Principles


Design with Data

Discover by Doing


Design with Data

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What do people do?


Design with Data

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Where do they do it?


Design with Data

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How much variety is

there in the work?


Design with Data

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What does it cost to support work?


Design with Data

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What does the

workforce want?



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Core Principles


Design from Data

Discover by Doing


Discover by Doing

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John Dewey

Act

Observe Reflect

Plan


Discover by Doing

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Thomas Edison


Discover by Doing

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“…Science has great beauty. A scientist … is [like] a child confronting natural phenomena that impress him as though they were fairy tales.”

Photo from http://mariecurietpe.unblog.fr/

Marie Curie


Discover by Doing

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!  Light many fires ! Build a “living

laboratory” ! Start moving, keep

moving ! Dream big, but

innovate incrementally


What’s the Best Way To The Top?

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What does all this mean?


Imagine a Cocktail Party…

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“Hi I’m Sarah. So, what do you do?”


“I design the work experience”

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All the world’s a stage…


Turn That Hot Seat into an Executive Chair

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Cut

Costs!

Improve Productivity!

Increase Workforce Satisfaction!

Increase

Utilization!

Give Us More Private Offices!

Cut Costs!

Cut Costs! Guarantee

Business

Continuity!


Turn That Hot Seat into an Executive Chair

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Discover by Doing

Design with Data

Dream your Destination


For Further Information

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Website: http://www.thefutureofwork.net Blog: http://www.thefutureofwork.net/blog Twitter: http://www.twitter.com/thefutureofwork

James P. Ware, Ph.D. Executive Director The Future of Work…unlimited [email protected]

We enable committed change leaders to design compelling work experiences.

Career

Pathways to the Future Workplace