27
THE SECRETS TO SUCCESSFUL MEMBERSHIP Presented by Mitty Chang (USA), Holly Ransom (Australia), & Solomon Victor (India) a workshop everyone needs to hear

Secrets to Membership Recruitment and Retention

Embed Size (px)

DESCRIPTION

Presentation given by Mitty Chang and Holly Ransom at the 2013 Rotaract Preconvention in Lisbon, Portugal. Solomon Victor was unable to attend the live presentation but aided in the planning of the presentation.

Citation preview

Page 1: Secrets to Membership Recruitment and Retention

THE SECRETS TOSUCCESSFUL MEMBERSHIP

Presented by Mitty Chang (USA), Holly Ransom (Australia), & Solomon Victor (India)

a workshop everyone needs to hear

Page 2: Secrets to Membership Recruitment and Retention

STEP ONE:THE ICE

Page 3: Secrets to Membership Recruitment and Retention

ICE BROKEN.NOW FOR INTROS...

Page 4: Secrets to Membership Recruitment and Retention

STEP 2:PURPOSE

Page 5: Secrets to Membership Recruitment and Retention

STEP 3:EXPECTATIONS

Page 6: Secrets to Membership Recruitment and Retention

STEP 3: EXPECTATIONS• Agree to our roles• Silence your phones• Respect others• Actively participate• Take detailed notes• Be concise & efficient• Continue discussion beyond this workshop

Page 7: Secrets to Membership Recruitment and Retention

STEP 4:EXECUTION

Page 8: Secrets to Membership Recruitment and Retention

ON RECRUITMENT:FINDING YOUR AUDIENCE

Page 9: Secrets to Membership Recruitment and Retention

QUESTION:“DOES YOUR CLUB HAVE A

MEMBERSHIP CHAIR?”

Page 10: Secrets to Membership Recruitment and Retention

THE SECOND RULE OFHEALTHY CLUBS:

“ALWAYS RECRUIT.”

Page 11: Secrets to Membership Recruitment and Retention

ON RECRUITMENT:PLANTING THE

S.E.E.D.S. OF MEMBERSHIP

Page 12: Secrets to Membership Recruitment and Retention

ON RECRUITMENT: PLANTING THE S.E.E.D.S. OF MEMBERSHIP

1. Specify2. Educate3. Execute4. Debrief 5. Save

Page 13: Secrets to Membership Recruitment and Retention

ON RECRUITMENT:TACTICS

Page 14: Secrets to Membership Recruitment and Retention

ON RECRUITMENT: GETTING THEM IN THE DOOR

Does your club maintain an accurate and updated membership database?

Page 15: Secrets to Membership Recruitment and Retention

ON RECRUITMENT: GETTING THEM IN THE DOORGetting them in the door:• In-person flyering• Posting flyers or posters• Online community groups such as Meetup.com• Interest Events (kickoff night, recruitment days, etc.)• "What is Rotaract" Networking Cards with club info• Wear Rotaract paraphenilia (i.e. shirts, jackets, hats, stickers, etc.) • Social media• Word of mouth• Local media

Page 16: Secrets to Membership Recruitment and Retention

ON RETENTION:IDENTIFYING THE PROBLEM

Page 17: Secrets to Membership Recruitment and Retention

SO,“WHY DO PEOPLE LEAVE?”

Page 18: Secrets to Membership Recruitment and Retention

ON RETENTION: IDENTIFYING THE PROBLEMCommon Reasons People Leave• Lack of interest in events• Lack of events• Lack of commitment or involvement• Events & meetings become chores• Not feeling connected globally• Unresolved interpersonal conflicts between club members• Relocation due to work or school• False advertisement

Page 19: Secrets to Membership Recruitment and Retention

LET’S ANALYZEHOW WELL YOUR CLUB IS DOING

Please take out something to write/record with.

Page 20: Secrets to Membership Recruitment and Retention

HOW WELL DID YOUR CLUB DO?LET’S DEBRIEF.

Tally up your numbers!

Page 21: Secrets to Membership Recruitment and Retention

ON RETENTION:OUR STRATEGYMore like the golden rule.

Page 22: Secrets to Membership Recruitment and Retention

ALWAYS HAVE FUN.

Page 23: Secrets to Membership Recruitment and Retention

ON RETENTION:TACTICS

Here comes the good stuff!

Page 24: Secrets to Membership Recruitment and Retention

ON RETENTION: TACTICS• Door Greeters

• Buddy system

• Orientation packets

• Create an official induction ceremony

• Provide immediate feedback to members

• Plan fun, interesting events and adventures that members want to participate with

• Plan your events at least three months in advance, whenever possible.

• Release quarterly calendars of upcoming events.

• Hold quarterly "Members Lock-in"

• Hold an annual or biannual members' retreat (camping, etc.)

• Join other Rotaract and/or Rotary clubs for their service events or fellowships

• Speed friending sessions

• Personally connect with as many members as you can.

• Larger clubs can employ a "family" system to encourage closer bonding

• Raffle prizes, giveaways, & Rotary trivias

Page 25: Secrets to Membership Recruitment and Retention

REMEMBER TOALWAYS ASK

YOUR MEMBERSfor their feedback.

Ultimately, communication is the key to all successful organizations.

Page 26: Secrets to Membership Recruitment and Retention

NOW, IT’S TIMEFOR STEP 5:YOU get to present!

HA. Oh how the tables have turned.

Page 27: Secrets to Membership Recruitment and Retention

THANKS EVERYONE!KEEP THE DISCUSSION GOING!

Feel free to connect with us later

MITTY [email protected]

@MITTYCHANG

HOLLY [email protected]

@HOLYRANSOM

SOLOMON [email protected]

@SOLOMONCAPTURES