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Page 1: Consumer report
Page 2: Consumer report
Page 3: Consumer report
Page 4: Consumer report

5%

6%

7%

8%

11%

8%

16%

21%

29%

28%

42%

47%

69%

97%

5%

7%

8%

9%

10%

12%

19%

27%

33%

35%

52%

56%

74%

98%

Page 5: Consumer report

10%

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Page 6: Consumer report

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21%

37%

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58%

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16%

27%

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30%

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45%

Page 7: Consumer report

4%

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19%

26%

37%

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Page 8: Consumer report

21%

14%

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36%

66%

88%

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64%

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40%

64%

88%

20%

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20%

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15%

14%

11%

20%

13%

16%

22%

17%

16%

19%

18%

32%

51%

71%

Page 9: Consumer report

TECH & WEB

5%

5%

5%

3%

11%

7%

12%

16%

71%

81%

2%

3%

4%

4%

8%

8%

10%

17%

71%

84%

3%

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4%

9%

7%

5%

15%

74%

80%

0%

1%

2%

1%

3%

5%

3%

15%

73%

73%

4%

5%

6%

3%

11%

7%

10%

16%

72%

81%

2%

3%

4%

4%

8%

6%

9%

15%

69%

83%

Page 10: Consumer report

18%

34%

1%

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8%

10%

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5%

20%

24%

22%

27%

37%

56%

5%

16%

19%

21%

29%

37%

66%

Page 11: Consumer report

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21

6

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18

5

6

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7

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9

11

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12

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21

7

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Page 12: Consumer report

7%

32%

56%

7%

29%

58%

17%

15%

18%

24%

26%

26%

34%

43%

52%

14%

15%

16%

21%

22%

26%

29%

42%

49%

3%

20%

21%

28%

21%

5%

9%

3%

7%

36%

36%

7%

47%42%

Page 13: Consumer report

94%

37%

93%

40%

5%

5%

12%

39%

77%

4%

4%

13%

42%

74%

4%14%

36%44%

5%13%

31%47%

2%

3%

7%

14%

17%

51%

1%

4%

9%

16%

21%

44%

Page 14: Consumer report

8%

11%

9%

13%

16%

21%

19%

18%

21%

22%

21%

23%

24%

25%

28%

37%

60%

7%

9%

9%

13%

14%

18%

18%

18%

19%

19%

20%

20%

20%

26%

27%

33%

55%

31%

37%

36%

30%

35%

37%

Page 15: Consumer report

9%

22%

23%

22%

22%

36%

47%

61%

66%

7%

21%

21%

21%

21%

34%

48%

62%

69%

5%

2%

4%

7%

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5%

9%

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4%

4%

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5%

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8%

9%

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1%

1%

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7%

7%

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14%

5%

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0%

3%

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4%

4%

8%

8%

5%

5%

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6%

9%

7%

9%

12%

6%

3%

3%

3%

5%

6%

7%

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9%

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Page 16: Consumer report

8%

6%

18%

21%

26%

29%

42%

44%

41%

61%

8%

9%

21%

25%

26%

38%

45%

51%

52%

63%

8%

13%

10%

11%

24%

20%

26%

29%

31%

35%

8%

10%

10%

13%

23%

27%

32%

38%

39%

45%

5%

7%

13%

16%

25%

25%

37%

36%

36%

49%

7%

7%

14%

19%

25%

32%

42%

42%

45%

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Page 17: Consumer report

4%

3%

5%

6%

7%

8%

10%

15%

20%

15%

21%

26%

26%

29%

33%

3%

3%

4%

5%

7%

9%

10%

15%

18%

18%

23%

28%

32%

35%

39%

19%

20%

21%

26%

24%

28%

30%

38%

38%

47%

19%

21%

21%

26%

28%

30%

32%

40%

41%

49%

52%

24%

11%

6%

7%

51%

29%

10%

5%

6%

41%

18%

10%

6%

25%

41%

25%

11%

6%

16%

47%

22%

10%

6%

15%

46%

27%

10%

5%

11%

Page 18: Consumer report

9%

21% 19%14%

4%10%24% 23%

14%3%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

10%

23% 21%15%

4%10%27% 26%

16%3%

05:00-07:00 07:00-09:59 10:00-17:00 17:00-20:00 20:00-05:00

7%

19% 17%12%

4%7%20% 20% 13%

4%05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

8%18% 16%

12%3%9%

21% 20% 13%2%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

6%15% 14%

11% 3%4%15% 15% 12% 2%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

7%17% 16% 11% 3%6% 17% 18% 12% 3%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

Page 19: Consumer report

FAMILIES WITH KIDS| ENTERTAINMENT

9%

10%

15%

13%

17%

17%

20%

18%

22%

32%

24%

44%

46%

8%

8%

13%

15%

16%

17%

20%

21%

24%

28%

30%

43%

57%

3%

3%

8%

8%

10%

11%

71%

2%

3%

7%

8%

10%

11%

70%

Page 20: Consumer report

4%

4%

4%

10%

20%

4%

4%

5%

10%

20%

3%

3%

4%

8%

15%

3%

2%

4%

7%

15%

1%

2%

3%

6%

9%

1%

1%

3%

4%

9%

De

vice

s w

ith

Inte

rnet

co

nn

ect

ion

4%

7%

17%

19%

74%

3%

7%

17%

18%

78%

3%

6%

14%

17%

66%

2%

6%

14%

17%

71%

2%

4%

11%

14%

58%

1%

5%

12%

15%

64%

De

vice

s w

/o In

tern

et c

on

nec

tio

n

Page 21: Consumer report

8%

18%

19%

21%

24%

27%

30%

49%

13%

19%

19%

21%

26%

31%

34%

55%

Page 22: Consumer report

2%

6%

3%

2%

3%

4%

2%

5%

3%

3%

14%

15%

6%

6%

6%

6%

6%

7%

7%

7%

7%

7%

8%

10%

10%

15%

21%

3%

8%

3%

1%

2%

4%

3%

3%

6%

4%

17%

19%

3%

4%

4%

1%

4%

1%

1%

4%

11%

7%

12%

14%

2%

7%

3%

2%

3%

4%

2%

4%

4%

4%

15%

16%

8%

6%

6%

7%

6%

6%

6%

8%

7%

6%

7%

11%

10%

14%

22%

Page 23: Consumer report

2%

2%

2%

3%

3%

1%

3%

4%

3%

4%

8%

10%

10%

10%

1%

1%

1%

1%

1%

3%

3%

3%

3%

3%

4%

8%

10%

9%

6%34%

20% 27%12%7%

36%20% 27%

10%

1%

2%

2%

2%

2%

3%

2%

2%

3%

3%

3%

4%

4%

4%

8%

2%

2%

2%

2%

2%

2%

3%

3%

3%

4%

4%

5%

5%

6%

10%

2%

2%

2%

3%

3%

2%

3%

4%

3%

5%

9%

10%

9%

12%

1%

1%

1%

1%

2%

2%

2%

4%

4%

4%

6%

9%

10%

11%

2%

2%

2%

2%

2%

1%

2%

3%

3%

1%

6%

9%

11%

6%

3%

3%

3%

3%

3%

1%

3%

1%

1%

0%

5%

6%

8%

7%

Page 24: Consumer report

2%

0%

2%

1%

6%

9%

8%

10%

13%

17%

18%

24%

1%

1%

1%

1%

6%

6%

6%

9%

11%

14%

16%

21%

12%35%

16% 23% 13%12%37%

15% 25% 12%

1%

0%

3%

0%

4%

6%

5%

7%

9%

16%

12%

16%

0%

0%

2%

0%

3%

6%

4%

6%

9%

17%

10%

16%

1%

1%

1%

2%

2%

3%

3%

3%

3%

4%

4%

4%

1%

1%

2%

2%

2%

2%

3%

3%

3%

3%

4%

5%

2%

0%

2%

2%

7%

11%

9%

12%

15%

18%

21%

28%

1%

2%

2%

2%

7%

7%

9%

11%

13%

15%

17%

27%

Page 25: Consumer report

32% 30% 26% 23% 22% 21%17%9% 5% 9% 8% 4%

12%2% 3% 3% 4% 3%

35%24% 24% 19% 19%

31%18%

9% 9% 9% 6% 9%12%4% 4% 2% 2% 2%

4%

5%

4%

4%

4%

5%

5%

5%

7%

11%

3%

4%

4%

4%

4%

4%

5%

5%

6%

11%

1%

1%

1%

2%

2%

2%

3%

3%

4%

5%

1%

1%

1%

1%

2%

2%

3%

3%

4%

5%

Page 26: Consumer report

1

2

2

5

7

11

2

3

3

5

7

12

4%

8%

10%

8%

10%

11%

5%

7%

8%

9%

12%

12%

1

3

2

5

6

12

1

2

2

4

6

10

1

3

2

6

7

8

0

2

1

3

7

5

3%

6%

5%

10%

14%

8%

3%

6%

7%

7%

11%

7%

3%

7%

8%

9%

11%

10%

4%

7%

7%

8%

12%

10%

Page 27: Consumer report

54%

21%

38%

16%

19%

50%

45%

29%

32%

40%

42%

44%

44%

54%

41%

56%

55%

56%

60%

57%

18%

18%

21%

21%

25%

30%

27%

18%

55%

36%

34%

39%

34%

44%

44%

8%

25%

58%

30%

33%

80%

38%

38%

39%

40%

41%

42%

43%

43%

47%

48%

48%

48%

50%

67%

79%

Page 28: Consumer report

24% 14% 3% 2% 1% 1% 0%24% 11% 3% 2% 1% 0% 0%

53% 45%

3%

55%43%

2%

80%

13% 8%

81%

15% 4%

37%20% 17%

4% 1%

38%20% 18%

4% 0%

Page 29: Consumer report

32%

23% 24% 25%23% 22%

24% 22% 22% 23%23%

44%

24% 24%28% 31%

27% 28% 28% 26%30%

27%

21%23%24%25%22%41%43%44%44%45%

Page 30: Consumer report

3%

3%

4%

5%

3%

7%

11%

26%

32%

44%

3%

4%

4%

6%

7%

8%

12%

31%

34%

40%

2%

2%

3%

3%

3%

8%

10%

11%

10%

44%

2%

2%

3%

3%

4%

8%

10%

11%

11%

39%

Page 31: Consumer report

17%17%19%19%

47%33%34%35%36%

62%

10% 11% 12% 11% 14% 15% 11% 14% 12% 10% 11%13% 15% 14% 14%22% 21%

13% 17%12% 17% 13%

Page 32: Consumer report

4%14%

4%6%12%

60%

3%4%5%7%9%

72%

4%5%4%7%10%12%

28%37%

42%

54%

4%5%5%7%8%12%

28%

38%44%

51%

Page 33: Consumer report

10%

8%

3%

2%

2%

2%

2%

3%

6%

4%

1%

2%

19%

19%

8%

9%

7%

6%

7%

6%

4%

4%

2%

3%

22%

24%

19%

20%

13%

15%

12%

14%

8%

9%

5%

6%

16%

16%

32%

33%

21%

23%

15%

15%

13%

12%

13%

15%

33%

33%

38%

35%

56%

53%

64%

62%

70%

71%

79%

74%

Page 34: Consumer report

13% 9% 11% 12% 16% 17% 13% 14% 15% 12% 15%19%

12% 15% 17%

26%18% 16% 19%

15% 16% 18%

46%61%64%65%65%

53%69%69%69%73%

Page 35: Consumer report

6%

10%

12%

6%

10%

12%

3%

4%

25%

3%

4%

27%

2%3%4%4%5%

24%

40%53%

2%2%3%4%6%

24%

43%57%

36%

51%

72%

37%

54%

74%

12%

22%

25%

12%

24%

31%

37%

41%

62%

38%

41%

66%

26%

27%

35%

29%

30%

38%

Page 36: Consumer report

24%28%26%22%23%44%44%46%46%47%

20%

27% 28% 26%24% 23%

27% 25% 25% 26% 26%29%33%

36% 37%30%

35%40%

35% 34%39% 42%

Page 37: Consumer report

25%31%

25% 26%23% 22%

25% 24% 26% 28% 25%

38% 38% 38%

47%

35% 38% 38% 37%43%

38% 38%

25%29%26%

62%57% 48%48%49%51%69%

Page 38: Consumer report

6%6%6%6%8%13%14%20%

27%27%

5%6%6%7%9%12%15%21%26%27%

4%5% 9%13%

20%19%

23%4%6%

10%

15%

17%20%

23%

Page 39: Consumer report

37%46%43%

53%37%45%45%53%

2%

2%

5%

6%

30%

54%

2%

3%

5%

6%

31%

53%

1%

2%

9%

11%

14%

67%

1%

2%

10%

11%

14%

67%

Page 40: Consumer report
Page 41: Consumer report
Page 42: Consumer report
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Page 45: Consumer report

5%

8%

6%

7%

8%

11%

16%

21%

28%

29%

42%

47%

69%

97%

8%

9%

9%

12%

12%

18%

21%

27%

29%

42%

49%

58%

63%

95%

Page 46: Consumer report

20%

12%

35%

14%

10%

12%

14%

28%

28%

14%

4%

11%

11%

12%

16%

18%

21%

23%

21%

25%

25%

32%

10%

22%

22%

27%

31%

36%

42%

44%

45%

53%

53%

56%

Page 47: Consumer report

0.1%

3%

4%

9%

10%

75%

0.2%

2%

3%

10%

11%

74%

8%

7%

14%

17%

19%

25%

35%

9%

10%

15%

21%

23%

27%

43%

4%

9%

8%

9%

12%

10%

21%

37%

43%

37%

41%

45%

58%

4%

10%

11%

12%

12%

12%

26%

40%

44%

46%

47%

52%

65%

Page 48: Consumer report

4%

7%

7%

7%

21%

28%

26%

3%

6%

7%

7%

18%

29%

30%

11%

13%

19%

26%

22%

37%

45%

48%

9%

12%

16%

23%

23%

30%

37%

45%

Page 49: Consumer report

12%

27%

8%

13%

26%

29%

26%

27%

24%

33%

36%

66%

88%

15%

18%

18%

26%

26%

27%

28%

30%

30%

37%

41%

63%

91%

14%

22%

17%

17%

20%

25%

23%

26%

21%

26%

36%

61%

86%

28%

28%

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Page 52: Consumer report

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Page 53: Consumer report

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Page 54: Consumer report

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Page 55: Consumer report

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Page 56: Consumer report

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Page 57: Consumer report

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Page 58: Consumer report

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Page 59: Consumer report

9%

21% 19%14%

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05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

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Page 61: Consumer report

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Page 62: Consumer report

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Page 68: Consumer report

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Page 69: Consumer report

0.3%1%1%2%3%14%

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Page 70: Consumer report

32%

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23%

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24%22%23%24%25%43%43%44%45%47%

Page 71: Consumer report

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Page 72: Consumer report

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Page 73: Consumer report

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Page 74: Consumer report

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Page 75: Consumer report

13% 9% 11% 12% 16% 17% 13% 14% 15% 12% 15%20%

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50%60%62%64%66%

Page 76: Consumer report

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Page 77: Consumer report

26%23%28%30%26%44%44%44%45%46%

20%

27% 28% 26%24% 23%

27% 25% 25% 26% 26%31% 32%

37%41%

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39%36% 38%

Page 78: Consumer report

24%21%29%

62%57%42%44%47%54%

66%

25%31%

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39% 37% 36%41%

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Page 79: Consumer report

6%6%6%8%6%13%14%

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4%5%7%8%8%12%17%20%

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Page 80: Consumer report

37%43%53%46%

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5%

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Page 87: Consumer report

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Page 88: Consumer report

0.1%

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Page 89: Consumer report

4%

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Page 90: Consumer report

18%

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Page 91: Consumer report

3%

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Page 92: Consumer report

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Ratings

Page 93: Consumer report

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22%

47%

61%

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Page 94: Consumer report

6%

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42%

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44%

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Page 95: Consumer report

5%

3%

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3%

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20%

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33%

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43%

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Page 96: Consumer report

7%

19% 17%12%

4%5% 6% 4% 2%05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

9%

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7%17% 16% 11% 3%6% 9% 4% 3%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

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20%

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22%

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44%

24%

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Page 98: Consumer report

4%

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11%

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29%

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58%

Page 99: Consumer report

8%

18%

21%

19%

27%

24%

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49%

16%

43%

48%

52%

53%

54%

57%

88%

Page 100: Consumer report

3%

5%

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2%

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2%

4%

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14%

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Page 101: Consumer report

6%34%

20% 28%12%6%

32%16% 29% 17%

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Page 102: Consumer report

1%

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8%

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Page 103: Consumer report

35%24% 24% 19% 19%

31%

18%9% 9% 9% 6% 9%12%

4% 4% 2% 2% 2%

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36%27% 24% 24% 24% 23%

15% 10% 9% 9% 6% 6%16%

6% 7% 4% 2% 4%

Page 104: Consumer report

10%

7%

8%

8%

10%

26%

6%

7%

8%

11%

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42%

1

2

2

5

7

11

2

2

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12

1

1

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6

7

1

3

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0

1

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7%

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10%

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38%

Page 105: Consumer report

37%20% 17%

1% 4%

37%22% 17%

1% 1%

53% 45%

3%

53% 45%

3%

24% 14% 3% 2% 1% 0% 1%20% 15% 5% 2% 2% 1% 1%

80%

13% 8%

85%

9% 6%

Page 106: Consumer report

3%

2%

1%

1%

8%

10%

11%

10%

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44%

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1%

1%

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Page 107: Consumer report

60%

4%14% 12%

4% 2%

85%

3% 3% 3% 2% 1%

54%42% 37%

10%

28%

12%5% 4% 4% 4%

47%33% 28% 25% 22%

10% 8% 6% 4% 4%

Page 108: Consumer report

3%

2%

10%

5%

2%

2%

2%

2%

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Page 109: Consumer report

66%

40%53%

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70%

41% 39%23%

11%

36%

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Page 110: Consumer report
Page 111: Consumer report

Page 112: Consumer report

Page 113: Consumer report
Page 114: Consumer report

5%

6%

7%

8%

8%

11%

16%

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Page 115: Consumer report

4%

11%

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42%

12%

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Page 116: Consumer report

0.1%

3%

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75%

0.0%

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Page 117: Consumer report

4%

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52%

Page 118: Consumer report

10%

26%

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26%

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88%

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Page 119: Consumer report

3%

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Page 120: Consumer report

18

32

1

4

5

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10

23

5%

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27%

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Page 121: Consumer report

6

8

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20

Page 122: Consumer report

7%

32%

56%

7%

34%

53%

47%46%

Info source: Google consumer barometer

5%

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Page 123: Consumer report

94%

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4%14%

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Page 124: Consumer report

13%

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Page 125: Consumer report

2%

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Page 126: Consumer report

6%

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Page 127: Consumer report

3%

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23%

10%

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10%

Page 128: Consumer report

7% 17% 16% 11% 3%

7%22% 20% 12% 3%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

10% 23% 21% 15%4%

10%25% 25% 18%

5%

05:00-07:00 07:00-09:59 10:00-17:00 17:00-20:00 20:00-05:00

7% 19% 17% 12% 4%

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05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

8% 18% 16% 12% 3%

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6% 15% 14% 11% 3%

7%20% 18% 12% 2%

05:00-07:00 07:00-10:00 10:00-17:00 17:00-20:00 20:00-05:00

Page 129: Consumer report

9%

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Page 130: Consumer report

4%

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Page 131: Consumer report

8%

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Page 132: Consumer report

2%

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3%

3%

2%

6%

8%

4%

3%

6%

4%

4%

5%

2%

5%

17%

19%

3%

3%

2%

4%

4%

10%

3%

1%

8%

7%

4%

9%

5%

4%

11%

11%

2%

3%

3%

2%7%

7%

4%

4%

5%

4%

5%

4%

2%

5%

15%

16%

1%

1%

2%

3%

4%

4%

4%

5%

6%

5%

5%

5%

6%

6%

7%

6%

9%

15%

18%

Page 133: Consumer report

1%

1%

1%

2%

3%

2%

2%

2%

3%

3%

3%

4%

4%

4%

8%

2%

2%

2%

3%

3%

3%

3%

3%

4%

4%

5%

5%

6%

6%

11%

6%34%

20% 27%12%7%

37%20% 25%

11%

3%

1%

3%

5%1%

4%

3%

3%

12%

9%

9%

10%

2%

3%

3%

4%

6%

7%

8%

11%

12%

12%

18%

18%

2%

1%

3%

1%

1%

3%

2%

2%

6%

6%

11%

9%

3%

3%

6%

2%

2%

1%

5%

2%

11%

1%

12%

10%

3%

1%

3%

4%

1%

4%

3%

3%

10%

8%

10%

10%

2%

2%

3%

3%

5%

6%

7%

9%

11%

10%

16%

15%

Page 134: Consumer report

1%

2%

2%

3%

8%

6%

10%

13%

9%

17%

18%

24%

1%

3%

3%

6%

8%

9%

14%

14%

15%

17%

21%

31%

12%35%

16% 23% 13%13%37%

16% 22% 12%

1%

2%

1%

3%

5%

4%

7%

9%

6%

16%

12%

16%

3%

5%

2%

1%

7%

5%

16%

9%

8%

20%

12%

17%

1%

1%

2%

2%

2%

2%

3%

3%

3%

4%

4%

3%

3%

4%

2%

2%

2%

2%

2%

2%

3%

3%

3%

4%

4%

4%

4%

4%

2%

3%

2%

4%9%

7%

12%

15%

11%

18%

21%

28%

2%

3%

4%

6%

9%

11%

16%

17%

18%

18%

24%

36%

Page 135: Consumer report

4%

4%

5%

5%

4%

4%

6%

7%

9%

11%

8%

8%

9%

9%

9%

9%

11%

14%

18%

19%

36 3326 24 23 2118

10 6 9 10 5112 1 4 3 2

3524 24 19 19

3118

9 9 9 6 9124 4 2 2 2

1%

2%

1%

1%

2%

2%

1%

3%

4%

5%

1%

1%

1%

1%

1%

2%

2%

2%

3%

5%

Page 136: Consumer report

7%

8%

10%

11%

10%

26%

8%

11%

16%

17%

17%

25%

5%

10%

5%

8%

14%

23%

0.3%

7%

5%

8%

11%

14%

1

2

2

5

7

11

1

2

3

5

7

11

1

3

2

5

6

12

1

3

4

5

7

12

1

3

2

5

6

12

0.2

3

5

5

6

14

7%

9%

8%

10%

11%

25%

7%

10%

13%

14%

15%

26%

Page 137: Consumer report

54%

21%

19%

16%

38%

50%

45%

32%

32%

39%

42%

43%

45%

49%

41%

56%

55%

56%

60%

57%

48%

56%

56%

61%

62%

64%

36%

55%

23%

27%39%

22%

25%

8%

34%

44%

58%

44%

30%

33%

80%

38%

38%

39%

41%

41%

42%

46%

47%

48%

48%

49%

49%

53%

64%

76%

 

 

Page 138: Consumer report

37%20% 17%

4% 1%

38%21% 17%

4% 1%

53% 45%

3%

57%41%

3%

24%14%

3% 2% 1% 1%23% 12% 3% 1% 1% 1%

80%

13% 8%

79%

16% 6%

Page 139: Consumer report

32%

23% 24% 25%

23% 22%24% 22% 22% 23%

23%

51%

31% 29%33% 31%

24%

33%30% 29% 29% 30%

25% 23% 24% 23% 22% 23%

50% 43% 42% 42% 41% 41%

Page 140: Consumer report

2%

2%

3%

3%

3%

8%

10%

10%

11%

44%

2%

2%

3%

3%

4%

8%

10%

11%

12%

40%

3%

3%

4%

4%

5%

7%

11%

26%

32%

44%

4%

4%

5%

5%

6%

8%

13%

30%

34%

38%

Page 141: Consumer report

47%

19% 17% 17% 17%

65%39% 37% 37% 37%

10% 11% 12% 11% 14% 15% 11% 14% 12% 10% 11%16% 16% 12% 14%

24% 24%15% 19% 19% 17% 16%

Page 142: Consumer report

60%

16% 12% 14%5% 4%

56%

19% 14% 13% 6% 5%

54%42% 37%

28%

12% 10% 7% 5% 4% 4%

54%45%

38%28%

12% 9% 8% 5% 4% 4%

Page 143: Consumer report

10%

11%

3%

3%

2%

2%

2%

2%

5%

5%

6%

6%

19%

21%

8%

7%

7%

7%

7%

6%

5%

7%

4%

3%

22%

23%

19%

18%

13%

13%

12%

13%

8%

9%

8%

8%

16%

17%

32%

35%

21%

21%

15%

16%

11%

14%

13%

14%

33%

29%

38%

37%

56%

57%

64%

63%

70%

65%

70%

68%

Page 144: Consumer report

13% 9% 11% 12% 16% 17% 13% 14% 15% 12% 15%19%

10% 12% 16%

24%19%

15% 16%12% 13% 16%

65%65%64%61%46%

72%70%69%69%54%

Page 145: Consumer report

3%

4%

25%

3%

4%

25%

66%53%

40%24%

5%

66%56%

40%25%

5%

36%

51%

72%

35%

52%

73%

37%

41%

62%

38%

43%

62%

6%

10%

12%

6%

9%

11%

26%

27%

35%

27%

28%

35%

12%

22%

25%

14%

26%

28%

Page 146: Consumer report

26%25%25%23%26%47%46%44%44%42%

20%

27% 28% 26%24% 23%

27% 25% 25% 26% 26%26%31%

37% 35%31% 32%

43%36%

32%37% 38%

Page 147: Consumer report

57%62%

29%31%24%

65%51%50%45%43%

25%31%

25% 26%23% 22%

25% 24% 26% 28% 25%

40% 38% 40%47%

34% 37%42% 41%

46%38% 43%

Page 148: Consumer report

5%4% 9%

19%

20%

23%

13% 4%4% 8%

18%

22%

24%

13%

27% 27%20%

14% 13%8% 6% 6% 6% 6%

29% 26%19%

14% 13% 9% 7% 7% 6% 5%

Page 149: Consumer report

2%

2%

5%

6%

30%

54%

1%

2%

5%

6%

31%

54%

37%43%46%53%

35%41%49%51%

2%

1%

9%

11%

14%

67%

1%

1%

10%

11%

14%

66%

Page 150: Consumer report

Info source: 2015 SMG Performance Smartphone Purchase Experience Map

Page 151: Consumer report
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