DATA & ANALYTICS LEADERSHIP VISION FOR 2017

Sameer DhanrajaniGlobal Business Leader Cognizant Analytics and Data SciencesCognizant Technology Solutions

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DIGITAL TRANSFORMATION WILL TAKE A TEAM EFFORT

Sourcing and Vendor Management

Enterprise Architecture and Technology Innovation

CIO

Applications

Infrastructure and Operations

Security and Risk

Business

Program and Portfolio Management

Data and Analytics

Business And Technology Are Experiencing A ConvergenceBusinesses must use data, information and analytics moresimply and more effectively. Organizations cannotdifferentiate themselves from their competitors withtechnology alone

Data And Analytics Programs Are No Longer Being LedExclusively By ITData and analytics leaders now come from all parts of thebusiness. Now there are more data and analytics programsoutside IT than inside

Everyone will have to change, and everyone will have tolearn.Internally, the integrative, connected, real-time nature ofdigital business requires collaboration between historicallyindependent organizational units. To make thiscollaboration happen, business and IT must work togetheron vision, strategy, roles and metrics.

THE ROLE OF DATA AND ANALYTICS IN DIGITAL TRANSFORMATION

Data, Analytics And Governance Are Becoming Ever MoreSeparate From "IT."Processes, roles and functions that deal with data,information, analytics and algorithms are moving outside ofIT. Similarly, information governance is emerging as abusiness-based and -run activity.

The Oft-discussed Phenomenon Of "Big Data" And How ToManage It With Governance, Analytics And AlgorithmsThe growing volume, variety and velocity of data presentboth opportunities and risks. Without analytics, all of thisdata is useless and its volume and complexityoverwhelming.

The organizational convergence of three disciplines:information management, analytics (BI) and algorithms, andchange leadership and managementThe emergence of CDO, a senior leader outside the ITdepartment, is of huge concern to CIOs and other clientconstituencies.

DATA, AND THEABILITY TO ANALYZEAND APPLY IT, ISCENTRAL TO HOWFIRMS COMPETE ANDCOLLABORATE

THE NEXT 25 YEARS: THE DIGITAL AGE

The Next 25 Years Will Not Look Anything Like The Past 25The past 25 years belonged to computer scientists,information scientists, network designers and otherspecialists. The next 25 will require new strategies, tools,models, roles and skills.

An Abundance Of Information Is Valuable Only If It Can BeVerified, Analyzed And Presented On A Human Scale.We have not recognized that the underlying problem is alack of models, analytics and skills to deal with suchoverwhelming volume and detail.

The Story Of IT So Far Has Been The Story Of The UnderlyingTechnology And Software Infrastructure That Supports It.Many of the practitioners and professionals will not betechnical specialists, but business-focused generalists usingdata as a tool and an enabler.

TODAY'S LEADERS,PROFESSIONALSAND PRACTITIONERSARE NOT PREPARED,AND ARE AS DIVERSEAS THE DATA.

DATA-DRIVEN MEANS A CHANGE OF MINDSET AND BEHAVIOR

Constant Change Is The New NormalThese changes are not incremental, but they are wholesale.Old-fashioned "change management programs" don't workanymore.

Organizational Change Unsettles IndividualsFirms need to recognize the need for a new cadre ofleaders, architects and organizational design. Leaders mustunderstand how change really works on a human level.

We Need A Set Of Leaders Who Operate As "Master ChangeAgents.“These leaders must sponsor and deliver a cohesive set ofbusiness-relevant capabilities across all channels, sourcesand uses of information, in order to increase the yield oninformation investments and leverage the new economicsof information.

Ownership

Control

Governance

Compliance

Stewardship

Securing Sharing

Enablement

Influence

Ethics

Liability

Byproduct Product

Asset

Truth Trust

ValueNo Value

Internal External

DATA AND ANALYTICS LEADERS' BIGGEST ISSUE IS TALENT

• The Biggest Talent Gaps Are Around The Universe OfInformation: Big Data, Analytics And InformationManagement

• The Second Big Gap (Area) Is BusinessKnowledge/Acumen

• Notably, A Significant Number Of Cios Selected The TalentManagement Process Itself (Attract/Retain) As One OfTheir Biggest Gaps, As Opposed To A Specific SkillsCategory.

• Allowing Individuals To Choose Their Projects AndManagers Ensures That Talented People Work OnProjects They Are Passionate About, And It Changes TheRole Of Management From "Owner Of Talent" To"Advocate Of The Talent's Projects And Work Styles,"

1. Information/Analytics 40%

2. Business Knowledge/Acumen 18%

3. Security and Risk 17%

4. Digital 15%

5. Project Management 13%

6. Software Development 13%

7. Architecture 12%

8. Leadership 9%

9. Attract/Retain 8%

10. Technical Skills 8%

Skill Gap

DIGITAL REVENUE BEATS ANALOG REVENUE

Skill Gap

Analog Revenue

Digital Revenue

Can be earned with less cost

Can be set up for higher velocity(turnover)

Can more easily be earned across geographies

Can be set up to have recurring flows

subscription

Can be earned with less capital investmentCan be earned with fewer physical assets

cost

Physical Assets Required

Capital Required

cost

vs.

Can be more easily earned based on shared outcomes

If this, then $

8 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved.

DATA AND ANALYTICS: THE HEART OF A DIGITAL BUSINESS PLATFORM

Employees

Partners

Customers

Information Systems Platform

Customer Experience Platform

IoT Platform

Ecosystems Platform

Things

Data and Analytics Platform

NEW DATA AND ANALYTICS LEADER: CHIEF DATA OFFICER

• Creating and evolvingconverged information andanalytics (I&A) programs isgoing to require a new typeof leader.

• In a Gartner survey, CDOhas been ranked 14th mostcritical role that theyneeded to create in 2014.The job role rises to thirdmost critical in 2016 andbeyond

6%

2012

17%

2014 2020

50%

2015 2018n = 359 IT and Business Leaders Worldwide, June 2015

Ranking: The Job in Critical Need Today

Ranking: The Job Will Be in Need by 2018

14 3

THANK YOU

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Sameer DhanrajaniGlobal Business LeaderCognizant Analytics & Data Sciences